So I was using my ipod at work today, a song come on that i did not want to hear and I hit the next button. Well my ipod locked up and just froze.
Anyhow i searched google on "how to reset an ipod 40gb" and came up with nothing but crap answers, then finally found the apple manuals:
To reset iPod mini, iPod mini (Second Generation), iPod photo, and iPod (Click Wheel)
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Select(center button) buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button (center button) is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Reset Apple iPhone instructions
Turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Reset iPod Touch Screen (instructions coming soon)
Reset Click Wheel Ipod (newer ipods including resetting an ipod video)
1. Flip the Hold switch on and off and make sure it ends up no longer on hold.
2. Press and hold the Menu and Select buttons (center Button) until the Apple logo appears (may take 5-11 seconds, and you may need to repeat this step)
If this not work for you try plugging your ipod into computer or wall power.
Resetting iPod (with dock connector)
Most problems with iPod can be solved by resetting it.
To reset iPod:
1 Connect iPod to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Play/Pause and Menu buttons for at least 5 seconds, until the
Apple logo appears.
If Your iPod Won't Turn On or Respond
* Make sure the Hold switch is off.
* If you're using the iPod Remote, make sure the remotes Hold switch is off.
* If that doesn't work, connect iPod to the iPod Power Adapter and connect the
adapter to a working electrical outlet. Your iPod battery may need to be recharged.
* If that doesn't work, your iPod may need to be reset (see above).
Resetting iPod (with out dock connector)
If that doesn't work, your iPod may need to be reset.While the iPod
is connected to power, press and hold the Play and Menu buttons
for at least 5 seconds, until the Apple logo appears.
Resetting iPod mini
Most problems with iPod mini can be solved by resetting iPod mini.
To reset iPod mini:
1 Connect iPod mini to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Menu and Select (center) buttons for at least 6 seconds, until the
Apple logo appears.
If Your iPod mini Won't Turn On or Respond
* Make sure the Hold switch is off.
* If you're using the iPod Remote, make sure the remote's Hold switch is off.
* If that doesn't work, connect iPod mini to the power adapter and connect the
adapter to a working electrical outlet. Your battery may need to be recharged.
* If that doesn't work, your iPod mini may need to be reset (see above).
Reset Ipod Shuffle
1. Unplug iPod shuffle if it is connected to your computer.
2. Switch the shuffle off (you cannot see the green stripe).
3. Wait 5 seconds.
4. Move the switch to either play or shuffle (green stripe would be visible)
Here is a link to the official apple website about resetting your ipod.
And to the people that report the following icons on your iPod screen:
* A sad looking ipod face with explamation
* an exclamation point on a folder
* an exclamation point on a battery
* a disk with a variety of icons, including magnifying glass, x, arrow and exclamation mark
* apple logo
* do not disconnect
* power adapter plugging into the wall
I have not seen many of these, but it may be due to me having a 3rd generation iPod, if you see any of these icons on your ipod check out this article from apple summarizing them.
I also have found a site that shows you some advanced (void the warranty) tricks to try and fixing your iPod problems, involving opening them up to fix the hard drive. Try these at your own risk.
Remember you are not alone when your ipod freezes. Best of luck resetting your ipod and thanks for leaving your comments!
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{ 1083 comments… read them below or add one }
Thank you, thank you, thank you!
I just experienced my first ipod mini 'hang' and your instructions on what do do were right-on.
Thanks for fixing what was looking to be a bad day.
I have a mini ipod and i cant reset it, as the bloody thing has no way i can see to be opened or unscrewed i cant do anything, when i try to charge it, nothing happens, tried to reset, still nothing….what can i do?
My friend had the same problem. His warranty was over so he did not want to bother sending it in or anything. It sucked for him and he will never buy another ipod again.
I would check to see if you are still covered and if so send it in.
my ipod completely blanked out, had no way of getting in! when i had finished cursing the good name of Apple computers, i tried your reset technique and it switched straight back on!! thank you!!
My headphone remote stopped working altogether. The headphones worked but not the remote. After getting another remote sent out (I was under warranty) It didn't work either. I stumbled on your site, tried the reset you suggested and hey presto! it started working again. I guess I keep forgetting that the i-pod is just a real cut-down computer. Just because its an apple doesn't mean that it won't crash.
helpp this did not work for me… my ipod is still stuck on american idiot and I did everything you told me to do ahhh ipod come back ;{
Thanks! That worked like a gem! (Especially after looking everywhere for my warranty and falling short!). Appreciate the advise!
Or you can do nothing (if you don't have a charger connected) because when the iPod freezes it is invariably accessing the hard drive, and the battery will soon become discharged. When you recharge the battery later the iPod will boot-up and you'll be fine. Don't panic.
Hmm… well i tried to reset it and no luck what so ever. I went to upload more songs to my iPod from my comp and it died. Its stuck on the Do no Disconnect screen and its making a noise like its booting up and then makes a clicking noise and keeps doing it over and over and over… :'( WHYYYYyY?!
I've had my ipod mini for 3 months, then i was listining to a song. It kept skipping and i was like….an Iopd mini is not supposed to skip. Then it got stuck on that same song and it wouldn't do anything.THANK-YOU!!! The reset thingee worked….
It did work for me !!!! Not in the first attempt but in the second!!! Many thanks.
And I did not loose any of the data inside. The funny thing is that the battery appears to be totally charged!!!
It did work for me !!!! Not in the first attempt but in the second!!! Many thanks.
And I did not loose any of the data inside. The funny thing is that the battery appears to be totally charged!!!
Thank you for the help! I wasn't sure whether or not I would be able to revive my iPod.
Fantastic! thank you! my iPod U2 special edition locked up whilst I was jogging today. yours was the first site I googled and the iPod mini instructions worked a treat for reseting it. Thanks a bundle!
Whoa, the reset procedure sure brought my iPod Mini back into XP.
Thanks.
Jesper, DK
HELP!!! my ipod keeps shutting off and im sure theres no battery so i go to charge it up and nothing happens just a battery symbol shows up then i try reseting it and it will charge for about 2.2 seconds and then just shut off again! PLEASE HELP !!!!
I wonder why it need to be connected to the power supply but anyway you are a great help and saved my 3G ipod from a "do not disconnect" stuck on screen hang
My ipod is freezing all the time annonymously. It started this a while ago and all of the ways to reset an ipod work, but do not stop the freezing. I need to know another way to reset an ipod, i dont care if it gets rid of my costum settings or songs. PLEASE HELP ME!!!
The reset instructions worked for me…I just wish I had found them before I threw the ipod against the wall…any advice on fixing a cracked screen?
HOLY CRUD!
your instructions were perfect and now i dont hate apple anymore! i was about ready to throw the damned (although pink and pretty) thing against the wall!
U R RETARDS ALL OF U, THESE RESET INSTRUCTIONS R ON APPLE.COM/SUPPORT/IPOD U DIDNT NEED 2 GO LOOKIN AROUND 4 THIS SITE!!! THE SAME INSTRUCTIONS R ON THAT SITE…WOW
With your help I just managed to 'save' an iPod mini for a beautfiul woman i know… now she says she loves me…
U R RETARDS ALL OF U, THESE RESET INSTRUCTIONS R ON APPLE.COM/SUPPORT/IPOD U DIDNT NEED 2 GO LOOKIN AROUND 4 THIS SITE!!! THE SAME INSTRUCTIONS R ON THAT SITE…WOW
RE: you are an idiot. apple's site is a clusterfuck of marketing crap. this site is much easier to get to the info you need.
Thanks for the instructions. Oh yeah and as far as the idiot that wrote that noone needs to look for this site, well you most deffinitelly did if you ended up posting here so piss off.
These instructions should have been in the manual and NOT on Apple's site. After all people read manuals and then do looking for techincal support.
They ARE in the manual, you dipwad.
Using the Menu button and the Play/pause button did nothing for me. Using the Menu button and the center button reset it w/o any problems.
Wow… "reset ipod" on google returns your blog on pos #1!!!! Great! … by the way, thank you
FYI on the clickwheel iPod its the Menu & Select buttons at the same time.
There is a nice little movie at apples site.
http://www.apple.com/support/ipod/tutorial/ip_gettingstarted_t14.html
Thanks for atleast pointing me in the right direction.
-
chief,
if for some reason this page gets ranked #1 in Google when you search for reset iPod, could you do everyone a favour and be bit more specific in which instructions apply to which iPods?
I have an iPod with a dock connector, a 4th gen (click-wheel) but the first paragraph of instructions do not apply to it.
Or else link to Apple's instructions:
http://docs.info.apple.com/article.html?artnum=61705
cheers,
Same here, on a Green Mini, had to hold down MENU and center button at same time for five seconds.
Took three tries for some reason.
Hooray, music for the way home after all!
~js
my ipod does not work i have tryed to fix it non of the fricken buttons work
tanks alot u saved my ipod
It is still stuck, even after the reset.
Help!
thankyou thankyou thankyou. I was about to throw it through the window.
The menu button on my ipod 20 won't work. The songs wil play and stuff, but if I want to go back to look through the other playlists, the menu button refuses to work. What do I do?!?
Hi, thank you so much for writing on how to fix the Ipod Mini. It proved very useful, thank you very much.
Thanks JJ
P.S Would you mind if I put a link to your information on my website?
I get a frowning iPod and that is exactly how I feel about them now. Peice of *$!# I will never buy another one ever again and am starting to regret not getting the Creative Zen MP3 player.
Who knew it colud be SO easy
Thanks for the article.
THANK U!
worked like a charm! & as for the guy calling evryone idiots-why waste my time at apple's site? they made this constantly malfunctioning thing in the first place
Thank you SO much! When my iPod mini wouldnt turn on or charge I thought I'd killed it! You're reset instructions are great. Thanks again!
OMG i got my i pod for christmas i thought i broke and i have been searching for eight hours! This fixed it God offically love you.
Thank You are an Angel!!!
I Luv You!!!
Thank you very much!It took all of two seconds and you explained it very simply for people like me…the ones who always seem to have the copy machine break when they use it..weird things happen when I touch computers so it's no surprise that only a few days after geeting my ipod that I would "destroy". You are the best!
Thank you! Thank you! My iPod froze and your tip saved me a lot of time.
I just froze up. Search google search and you came right up. Instructions worked first time! Thanks
Thank you very much.
Very clear instructions perfect solution. Good work.
Thank you so much! When my Ipod wouldn't respond I thought it was done for. I searched the apple site but it was taking quite to look through all of the purchase opportunities to find actual help. These instructions helped so much and were easy to find! Thank you
thanx y'all, holding the menu + the middle button worked fine and reset my ipod mini after a screen freeze!
I dropped my ipod down the toilet and thought i'd just lost all of that money but the ressetting instructions worked… thank you sooo much!!!
My friends Mini just froze in my hand, this never happens with my 4th Generation 20GB model.
This was a life saver, i didnt want her mad at me =)
thank you so much
thank you thank you thank you thank you.
I was so scared when it froze and the hd started making weird sounds. Your instructions worked perfectly. You're a lifesaver ^__^
Can anyone help me? I have the mini and the menu button will not work. I've tried resetting it a dozen times and the menu button worked about 2 times. When I go to the "extras" menu, i cannot go back to the original menu by pressing "menu" again. I have to reset it to get back. Can anyone help me so I won't have to reset it every time I wanna play a song or "sleep" to music?
YOU ROCK!!!
THankyou!!!!!!!! that worked so well!!!!! at first i thought i was going to lose all of my songs when i reset it but then i read someones comment who said that none of the songs were lost
*sigh* i am saved! THANK YOU! your info worked so well! i do admit that it is just as easy to go to apples but this site had what other people said! one of my main worries about resetting was that i was going to lose all of the data but someones comment told me otherwise so i decided to give the reset a try!
My ipod mini want reset its stuck on the same screen where i was playing a game, I pressed the play/pause button and it just stopped…PLEASE HELP ME
I had my Ipod mini plugged into my laptop as i was updating a playlist, and i needed to charge it, i have only had it a day, i looked at the screen and the apple logo was on, and it was stuck, i tried to reset it and it is doing nothing, when i plug it back into my laptop it just makes a weird clicking noise!!! any ideas?
Thank you so much my friend called and woke me up and said i need to reset my ipod and i thought i was never gonna go back to sleap but i found your site and got to go bak to bed thanks a bunch
Thanks, Worked a charm!
My Ipod is stuck in japanese mode.. And resetting didn't help. How do i get back in english??
whee!! THANK YOU — worked great! none of my songs got deleted either
Thank you! My iPod is just one month old and I experienced my first hang. You were the first match I tried on Google, and it worked!
Thank you for your help….
Lights went out while updating and the iPod just froze…..
THANK YOU SOOOOOO MUCH!
This site was a godsend for me today. I've had my iPod mini since Xmas and haven't had a problem until today.
I took my iPod off the dock this morning and it was completely locked.
As I was off to work I did not have time to look for the manual. I figured I just google it or go to apple's site when I got to work.
To all those ppl who say that this site is for retards and idiots, realize that some may not have access to their user manuals. As far searching apple's site, I find it rather interesting that this site was first on the google list. I don't see an entry for Apple.
THANK YOU!!!!!!!!! My ipod locked up on me at work and I didn't have my manual. You saved my evening!
Just wanted to thank you for having the presense of mind to create a webpage to help out all of us stuck out here in purgatory.
I'm on my third iPod and as far as I can remember this is the first encounter I've experienced with it freezing. In reference to the comment posted by Matt E., I want to reiterate the point he made in regard to searching Google for an entry detailing the resetting procedure for an iPod rather than going straight to Apple's homepage. Apple is a phenomenally designed and managed company. That said, they lack substance on their site. It is far too difficult to find what you're looking for if you don't have infinite patience. It is too generally categorized to be quick. However, I will always remain faithful to Apple and iPod.
As a side note, I would like to say that the vast majority of iPod defects can be linked to mistreatment. iPods are miniature computers that are EXTREMELY delicate. I strongly suggest saving up your little allowances and splurging on a very tough protective iPod case. It will save you a great deal of time and frustration should you drop your iPod.
I can afford to reset my iPod 4th Gen(cllickwheel)I need my iPod now. Cmoe up with a better solution and i might buy it otherwise get stuffed!
Thanks for the page. Yeah, I knew it couldn't be dead, it just seemed like a quality product. Found you on my first google.
I don't think they are as delicate as you think, anonymous. I keep mine in my leg pocket and it slams all kinds of stuff and still manages to play the Doobie Brothers. Of course I never installed the Doobie Brothers on it, but that is totally ir-elephant to what I'm talking about…
you god
Thanks. I didn't have the manual here and was glad to find your page.
Thanks!
i have a 40 gig ipod and i upload all the songs in a friends computer, and when i installed in my computer it erased all the music! so i had to put back the music again, and now i travel and i have another computer, what i should do so when im installing it doesnt reset, erase all the music? pleeeeeeeeeeease help me grazie
I used your steps to reset my ipod and stuff, but then after I reset it, and it went to the apple logo.. what do you do next?
What buttons do you press to make it turn on?
THANK U SOOOOOOOOOOOO MUCH YOUR ARTICLE HELPED ME BIG TIME AND SEEING AS I LOST MY MANUAL I CANT THANK U ENOUGH
Wow it's amazing to me that since the post back in January that folks are still needing to reset their frozen iPods six months later.
Thanks for saving my lil' pink mini. I thought she was done for.
thx!
Just about to go on holiday, and i get a lock-up. a quick google and here i am with a fully-functioning ipod. thank-you
Thanks ever so much. Mine has been freezing a bit recently. Now I can stop it without having to wait hours for the battery to die. Thanks again!!
My ipod click wheel is frozen in the locked position. I have toggled the lock switch – held it on a flat surface while pressing menu and play, then menu and select. I have repeated this process several times plugged in to wall, plugged into computer (Mac ibook) not plugged in. I have updated my ipod. Finally I restored the ipod. Oh and I did let the battery run out completely. It does charge and the computer recognizes it and the restore was successful but no matter what I do I can't unlock it. I was even able to load music back in but I can't unlock it.
It Really Works!! Quick and Easy. I didn't think it would but I placed it on a flat surface and pressed the menu and select after playing with the hold button (I did this twice). It Works now. Thanks!!
I hate reading manuals:)
Thank you so much for this! =D
Thank you so much!!
You just saved my life (and about 500 dollars)
big thanks!
it kinda sux that my ipod mini hang up on the first day of use, hope it will not come again
thank you so much!! I thought that I was going to have to face my father in one of his "I'm too drunk to give a f**k about your problems" but b/c of you, well, you just saved my arse from something that could have been terrible! THANKS!! *hugs*
just today my ipod froze on me on my way home from church. so at first i thought okay, God is punishing me because I wasn`t really paying attention to the sermon. but then after i did the whole reset thing {i found that info in the intructions manual, BTW} and it would just go back to the apple logo everytime, or it would have this folder with a warning sign next to it…probably meaning a corruption of some sort. so…as of right now i`m letting the battery die-out…and hopefully it will recharge normally like it always has. but this is the first time it hasn`t resetted. the whole freezing thing has happened a couple times before, and i knew what to do already at the time. so this happens and i`m totally scared because my dad may get mad because he spent about $500.00 or so. oopsie. soo…can anyone PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE HELP!?!?!? or else i`m a dead-girl typing. ahhhhh. so if anyone has had the same situation happen to them please help…? yeah…? thankss!
Yes – I'd like to concur with some of my fellow iPod mini mates. I too had to press the menu and the CENTER button before it worked for me.
Cheers from across the pond.
thanks. just got through my first hang as well. cheers for the guidance.
Andrew
It worked!!!!! i was goin crazy without it. ur a fucking Legend!!!!
I've tried to follow the reset instructions but that will not work. Any suggestions on how I can get it to reset?
Thank you
Thank you 
THANK YOU!!!
Thanks! very helpful! speaking of google, you're the first link up now! Grats! and thanks again for posting this handy factoid
the problem my mini has is not fixed my the reset technique. it's worked in the past but when it froze mid song and i reset it, the apple logo appeared and then the folder with the exclamation point….as someone before said. i tried going into windows explorer and opening the ipod updater to either update the software or restore to the orignal factory setting but my computer isn't recognizing my ipod and is saying 'cannot mount ipod.' i've tried everything i've seen online and most of it doesn't work even the slightest bit. please help.
I was so bummed when my relatively new IPod crapped out after only six months' use. I couldn't scroll using the click wheel, which meant it was stuck on the last playlist I'd used. The reset wasn't working so I toggled the hold switch as suggested, and that freed the click wheel up enough to respond to the reset command (holding down the menu button and selector).
My warranty has expired–now I know why it was so short. Thanks so much for your help, whoever you are!
Uhh…if all of you retards hadn't lost your users manual, you wouldn't have this problem. Its explains concisely how to reset the iPod in the booklet that came with it. Idiots…
Thanks for the info!! I knew how to reset the darn thing, but what was key was the part about the one finger not touching the click wheel.
I left my ipod on all night, then when it was out of battery, i recharged it. I accidentally pulled it from the wall when it first restarts when it is out of battery and is first being charged.It has been almost 3 days, and it will not accept a charge, or be recognized by my computer. Is my battery broken because i have tried to reset when its plugged in the wall unit about 20 times in every different way. Is this because of Limewire files?
i have an ipod mini and everytime i try the reset techniques (pushing down the menu and select buttons at the same time), the apple shows up, but right afterwards, a picture of a dead-face ipod (with the x's for eyes and mouth) shows up with a exclamation sign…has anyone gotten that also?
Thanks
thank you SO much! my stupid mini wouldn't work for hours and i got really worried
Anytime i try to turn my ipod on the apple symbol comes up and then a mini ipod appears on the screen frowning at me with a big exclamation point. Can anyone help me?
I finally got my mini unfrozen just by holding down the center button but after I get the apple logo it freezes up again. If I toggle the Hold switch it turns itself off again. Any help out there? Its fully charged.
You are the man. Thank you.
Oh, and the "you are retards" guy is a loser.
usually when resetting your ipod doesn't work you should take it into the apple store. even if you don't have a warranty there are ipod experts cleverly named 'geniuses' there who will try to help you. unfortunately when i brought my ipod in to them they could not fix my problem and i had to get a new one. it's a good thing i still had my warranty though. if it's a problem that can be fixed without a warranty, taking it to an expert is your best bet.
btw. my ipod completely broke because of downloading music illegally from such places like kazaa, limewire, bearshare, etc. whoops? if you want to own an ipod for as long as possible, pay for your music!! itunes or cds is the way!
You're number 1 on google for "reset an ipod" for a reason. Worked perfectly (especially with the hints). Thought I'd killed my friend's ipod. Thanks again!
thank you sooooo much
i went on other sites and they said the play and menu button, but yours was correct!
Goodness me !!
THANK U VERY MUCH
i got a 40gb Ipod from my ex boyfriend as a goodbye gift…
when it froze i thought it was the end of it… =0(
thank u very much
thanx
oh yeah. you made my day. i just bought it about 3 days ago and this was quite a shock, but now its running again… well, will need to replace the battery but the reset trick does it for now….
THANK YOU VERY MUCH
Thank you, I thought my ipod mini battery had died. There was no display and it wasn't mounting when I plugged it into my Mac. The reset worked a treat
OMG Thanx man i thought i was screwd when my ipod mini wasnt conneting to my pc this fix it
tx I unfroze my ipod!
If you accidentally turn your 20 GB iPod Japanese, you can escape Nippon in the following way:
Hit Menu
Click down to the third menu item (very short Kanji) and select
Click down to the thirteenth menu item (short Kanji again), and select (the seventh is EQ and will be in English, just as a landmark)
Then you are in the Language selection menu. Click to and select your new language! Hope it helps. Tiina!
Thnaks. my Mini decided not to turn on tonight. I tired everything, hold button, power cource, headphones, all the buttons. Then I stumbled onto your site. It worked the rist time. THanks again.
WOO HOO cheers man!
waaa help me!!!! my click wheel is all crapped up and wont moeve and i tried to reset the stewpid like thing but it doesnt work… should i jus throw it out the second story window? or feed it to my dog? … ahhhhhhhh
teh saddness, i need to listen to this music!!!! please help me
I reset my ipod. When i turn it on an apple comes up and a mini ipod with a frowned face. what do i do??
Yes ! It did it !!!! A million thanks from Switzerland!
Thanks everyone,
my mini ipod was completely frozen all the controls and screen. so i flicked the hold switch on and off, then held down the menu and middle button for 12 to 13 seconds and repeated that 5 times in a row and it finnaly worked.
Thanks so much! Long train journey home from work and thought I would be without my Ipod photo! Great website and again many thanks.
Paul, London
Fantastic! I thought I had to wait for my battery to run out before I got anything back from my iPod mini. Cheers for the info
Oli
Thanks a ton man, my mini froze up on me about 4 days ago, an di hadn't been able to get it to reset for shit! I can now enjoy my jams on the morning commute. Props brah.
what da **** dis bull **** did not do jack ****who ever said it does work is chatting aloud of bull crap i p**s upon dis sight
kmt ( kiss my teeth )
omg! thynx it like tottaly shout down…i-pod comes woth a mouael:S huda thunk it byeee thnx again..pixi
Thanks a lot. My 30GB ipod photo would not go back to the menu. It works fine after following your instructions. Thanks again, my ipod thanks you for saving it from a violent collision with the wall.
Cheers mate, my 2nd Gen Mini was just saved by you!
Tried It The First Time But Couldn't Get It To Work
Tried The SECOND Time And WoopWoop! =]
Thx
xo
After trying this a couple times my iPod 20G Color is still broken. The middle button is broken it seems and either doesnt do anything at all or does its own thing randomly.
Very frustrating.
i tried all these instructions with my 20gb 4th generation ipod and its still dead.
plz help me i tried the reset instructions and they didnt work and my screen just stays blank plz find me and help i am in desperate need i posted that comment earlier and now i tried it again and my ipod worked thankyou alex from switzerland oww i am not from switzierland i am just thankin him i am from aus!
I got my ipod about 6 months ago and it has been working fine up till yesterday when i went to use it all my songs were gone. The songs dont appear on the computer when i plug it in either but it says that my ipod is half way filled up and i don't know how to fix it.
ok does anyone respond to these comments?
ok i have got a mini pink 4gb! it had froze on me for the first time and i did ur instructions but they didn't wokr i have attempted so many times! i dont know wat to do!! i cant live wihtout it someone out there help!
STUCK I-POD MINI SOLUTION
I tried in vain to get my i-pod mini to reset correctly after the menu button stopped working but the following solution should work. This is similar to a hard reset, just let the i-pod run out of battery. Leave it playing on a continual loop until it shuts down. Make sure that it wont turn on. Plug the i-pod into the charger and all should be well. Worth a try anyway.
My iPod died and a quick google with "revive dead ipod mini" got me this site
Thanks!
i was using my sisters ipod mini but im not supposed to and it froze and i thought i broke it and she killed me but then i found this site first time and it worked.
this site is amazing!!!
Thanks dude! You own haha. My iPod is working now.
Thanks m8, worked on the fifth attempt????
i luv u !!!!!!!!!!!!!!!!!!!! thank u soooooooooooo much
ivi'm on my 10th time trying to reset my ipod mini. im getting the apple logo and then it shows a picture of a sad ipod and tells me to go to http://www.apple.com/support/ipod
any other suggestions?
Man i love you!!!!! lol worked firstr try. great stuff!!!!
"The menu button on my ipod 20 won't work. The songs wil play and stuff, but if I want to go back to look through the other playlists, the menu button refuses to work. What do I do?!?" – I have the same problem as this previous poster and I dont know what to do – please help!
It took several attempts, but the reset finally worked on my mini. Thanks!
Well, my iPod mini is completely —— no more iPod mini for me, not my direct music, no more prtable music, man today is such a shit day, reset didnt work, nothing did, omg i think im gonna cry, my lovely green iPod mini, man i have technology, always goes dead on me.
my ipod is my life. that scared me shitless. thanks for the info. the resetting steps worked for me.
Thanks for this – Like the other posters I too had binned the manual and needed your help….
Here's another poser for you….
I have a smart playlist called "no rating" in which – no prizes – I smartlist all song I haven't yet rated.
pre the last update – If I rated songs on my Ipod then it updated the playlist next time I went in…..IE if I had 10 songs not rated – I then rated 2 of them, next time I went into the playlist it had 8 songs remaining (those not yet rated)
this doesn't happen anymore since the last Ipod update – any clues?
Yes!!! thank you soooooo much! I thought my iPod mini is a gonner when it wouldnt turn on for 3 days straight. sweet!! And I didn't lose any of my music!
i tried what you said but it still doesn't turn back on.
I tried the reset options as mentioned. With my 3G unit. Frustrated – I slapped it hard against the flat surface and what do you know
Wow, we're all in the same boat. My 3rd Gen mini (Purchased in May 05) wont turn on. I reset, updated my itunes, connected to USB and nothing…
I have a service plan at best buy which is still good.
I wonder how they are gonna fix this piece.. or maybe they wont be able to and give me a nano. That would be nice but I'm sure theyd search for a leftover mini… what do you think?
hi – i turned off my pc with my 4th gen 40gb still attached – it kept wurring and just said 'do not disconnect'!
Your reset tip worked great – thanks!
Just a comment to all the people who are much too thankful for the tip: RTFM!
Your iPod came in a plastic sleeve that had the reset instructions on it. It's in the manual.
Not to slam the creator of this page, it was easier googling it than digging up my manual. But the fact of the matter is that if you don't know how to reset your iPod, it's you own damn fault for not reading the manual.
Also, if your iPod keeps making strange noises or is hung up on a song after doing a reset, it's broken. Send it in, or throw it away.
Thank you man.
Man, it's been said here already but MANY THANKS!!
Your technique worked perfectly and I appreciate that you took the time to help "spoon feed" us with some "INTUITIVE ASSISTANCE!".
Thanks again, man.
All is now right with the world…
i did it and it did reset…. but a screen comes in that shows a thing going to be plugged into an outlet… and i have it plugged into my pc and still nothing is happening and it wont stop telling me to plug it in, even if i push a button it comes up… and i let the battery die and hoped that would help but it didnt
It's been said many times but thanks…. Google brought me to your site and your advice resolved the problem.
Well done and thank god for people like you!
ok this ones a pain, 8 month old mini, had battery issues and froze, so reset with the select and menu now the select button won't work altogether. think it is internal since pressing the select button as hard as hell won't turn it on from standby (hold off. all the other buttons work and hasn't been dropped or anything, any suggestions? email – alex22290@gmail.com
HAPPY HAPPY HAPPY! Yay! My Mini just completely froze
but you saved me ! 
lol
my ipod has froze and i can't listen to any songs but it say's its charging, then i tryed to reset it but it just keeps going back to the folder with the exclimation mark beside it. i don't know what's wrong with it!!!!!
Nice one, just used the instructions to reset my ipod. I think I ran down the battery too far….
IT WORKED on my iPod nano also!!! THANKS!!!!
GREEEEEAAAATTTT!! It also worked for my new iPod nano… THANKS!!!
My iPod mini just froze. I was listening to an audio book when it put up the low battery warning. "No battery power remains, connect iPod to power source immediately". When i tried to turn it off, it froze. The thing is still playing though, but with absolutely horrible sound quality, like listening to a bad radio station. I have tried resetting it dozens of times but the clickwheel and buttons are frozen. Hold isnt on either. The whole thing just messed up all at once. I love this iPod, any ideas?
Also want to add to the list of Thanks!
Thanks!! my mini's menu button wouldnt work and before I went to the Apple store I wanted to look online to see if there was a quick fix… there was! your guide took about 30 seconds and its fixed! thanks so much! you saved me such a headache
Thanks a lot for the tip!
For a moment i was thinking of
finding a place where i could fixed the hang of my mini ipod.
It works fine for me.
WELL I HAVE AN IPOD MINI AN MY IPOD FROZE I TRY USING YOUR TIPS BUT DIDNT WORK I TRIED USING THE TIPS ON MY FRIENDS IPOD (MINI) ALSO & IT WORKD MINE IS STILL ON THE SONG I TRY USING THE SAME STEPS OVER N OVER BUT NOTHING SO FAR CAN U HELP ANY OTHER WAY??? IF SO EMAIL ME AT LOONEYX111@YAHOO.COM READ ASAP
WELL I HAVE AN IPOD MINI AN MY IPOD FROZE I TRY USING YOUR TIPS BUT DIDNT WORK I TRIED USING THE TIPS ON MY FRIENDS IPOD (MINI) ALSO & IT WORKD MINE IS STILL ON THE SONG I TRY USING THE SAME STEPS OVER N OVER BUT NOTHING SO FAR CAN U HELP ANY OTHER WAY??? IF SO EMAIL ME AT LOONEYX111@YAHOO.COM READ ASAP
Using the Menu button and the Play/pause button did nothing for me. Using the Menu button and the center button reset it w/o any problems.
This worked for my ipod mini (green) thank you very much
you just saved my boss from getting very, VERY, angry.
This works for the iPod with Video, as well.
thanks to the person who said to try using the menu and center button on the mini. I was about to give up and that finally unfroze the screen.
Fixed my mini
Merry Christmas!!!
Im a little scared after reading everyones posts… just bought a nano for my 11 year old for Xmas… Bought high quality (or so I though) just so it wouldn`t break as easy…Do ya think I made a mistake?
Perfect Fixed it. took a few goes as I had to hit both buttons AT THE SAME TIME but hey excelent. Ipods will hang so previous people who complain..get over it. What Computer HW doesnt at some point in Life. thanks for the fix.spannerman
Thank you! I just had my mini blank out on me, YOU saved it! Thanks again!
I don't think that you made a mistake at all, I would love to get something like that from my mom. By the way, I didn't read all the comments but to reset an Ipod Mini, you may have to hold down Menu and Select (circular button in the center) for about 10 seconds, or until you see the apple icon.
Unfortunately this didnt work for me. My IPOD mini doesnt seem to hold a charge.
I plug it in and it and it will work just fine but once i unplug it the dam thing just shuts right off. Tried turning on… Nothing…
I tried resetting as explained above and i get a funny looking icon that appears upon trying to turn the ipod back on.
Its a picture of the battery and with a little icon of a triangle with an exclamation mark in the middle. The same symbol that you would get in the device manager if a conflict existed.
Thanks for this information. My 20gig 4th gen. iPod locked up today as I was jogging. I was afraid I was going to have to send it in for repairs (that takes FOREVER…). Luckily I googled "how to unlock an iPod" and this link came up.
Kudos on a job well done and saving me a world of trouble.
thank you so much. information was so good. fixed problem on my ipod video
Ipod mini only has apple symbol showing before and after reset. screen goes blank when trying reset then apple appears but wont do anything else. Help!!
i have a big problem all my songs ereased bu when i go to settings about i can se the memory used is the same that before adn i tried to conecct it to the computer an when i open itunes my itunes frozes and windows sais it mos close… i treid to reset it but it dosent works can you help me?
What OS do you have?
bought mini ipod yesterday…frozen. tried reset as suggested here…nothing works…now what? at the moment my daughter is not overly impressed with her xmas present.
My ipod mini has been suffering with battery length for the last month i then yesterday is just went off i tried charging it all night to no avail tried the reset 5 times but no help. so i just resorted to the hi-tec apprach of shaking it and cursing. now it works again. hope it lasts longer now. VOODOO man!
Thank you soooo much my one month old 60 GB just froze and I use it to fall asleep…so that just saved my life… well ok, not literally but it sure will help me sleep tonight!!!
Thanks again!
Thank you sooooo much, you saved my ipod! I was totally freakin until I came upon this site.
i know you hear this alot, but i just thought i'd say thanks for this helpful tip. i connected my ipod to the computer to put some more songs on it- and my computer itself froze- so i had to restart it WHILE my ipod said "do not disconnect"…so i was freaking out because after the computer restarted my ipod was STUCK on that screen and i had no clue how to fix it. i thought i was going to lose all my 4000 songs somehow by having to download itunes over again or something. but thank God for google and then eventually this helpful page. thanks alot. my songs are safe….lol
This is all a rehash of the Apple page located here
All the best
michael
Good lookin out man…..mine froze and I was like,crap…searched and found this page.Thanks.
It looked like it was going to be a crapy weekend, but you saved the day. Thank you X 1000
On a 5G (video) ipod, it's not the menu/play-pause, but the menu-center combination… i was almost ready to get a heart attack, until i looked at the aplle video's…
Please anyone help, i have lost all hope. My ipod mini (probably first generation) won't turn on, won't charge, won't be recoginsed by my pc in itunes, won't reset. Is it time to chuck it in the bin? Anyone have a clue? Used t oget folder sign now just p*ssed off batery sign!
Thanks a million. Meldown averted.
Hey I got An I Pod mini And it was working all good but now it's just blank Nothing on the screen i tried pluging it in to charge it but nothing shows up still blank Any one got sum answers Please
After a year of ipod envy, my wife bought a nano. Since I have the music on itunes, I loaded the nano with newly created playlists. Now I can't update my mini ipod! I tried to delete the mini playlist and update it manually but that seemed to make things worse.Does anybody have any suggestions?
Thanks – this was a great posting, I went to upgrade teh software on my Ipod and the darn thing just locked up. Your tips solved my problem. thanks
my ipod mini is a piece. i tried all of the reset techniques and it won't work. i let my friend charge it on his computer. would that have anything to do with it not working?
i tried to reset it. i followed all the steps. the apple logo is there. whats the next move? it still doesnt move. every time i reset my ipod, the apple logo appears. then, its just the logo. i still cant use it. please send me email. please.
Yeah!! it works again!! thank you so much!!
My son dropped his ipod mini, and it froze up on him. We have attempted to reset it many times, and get the apple icon to come up but can go no further. Any suggestions on what to do next?
Hey guys for me the only way I was able to reset my ipod video was to press the menu and the center button at the same time.
Thank you for this posting. Sometimes you ust need the simple answer! I am resetting my ipodmini as it is a little confused as I have been neglecting it for a nano; think I actually prefer my pink mini though!
Fixed! I searched heaps of other sites – they said the same as you – except for 1 CRUCIAL THING! – the 'select button' is the one in the center….duh!! thanks – I have my IPOD back!
Thank you, this really helped me out after my Ipod Video 60gb frooze.
my mini ipod screen is broken. my waranty is up so is there any places that can fix it?
I know of one place, but it will cost you 129.99 US. So it would probably be cheaper just to replace it.
You may also want to contact apple customer service and see what they would charge.
here is there site:
http://www.ipodmods.com/shop/screen-ipod-repair.html
if you decide it is not worth it contact me and I will buy it if the price is right and use it as a mini portable hard drive.
ok btw after beating my ipod and throwing it i figured on off two things i googled searched reseting an ipod and got to this site and it helped WOOOO
also if you people are freaking out
just think for a second
if this doesnt work the ipod runs on a source hhmm a battery is what i think its called
now lets think people what happens when the battery runs out it turns off!!!
soo all you do is plug it into your charger and your good to go kinda like taco bell
i hate mexican food
and taco bell is authentic mexican good
also kool-aid saved my life
it brought me out of my crack filled life and i emerged a better man fighting for all that is holy and pants…
isnt authentic mexican food* just thought id fix that
Thank you for these instructions!!!!
…between my brother and I we've had 2 ipods and 1 shuffle, personally i think ipods are crap! well anyway i tried the toggling with the hold switch and then holding down the menu and select button…but the apple logo tends to appear and thats as far as it goes…i know my battery is flat but it doesnt even get recognised in my laptop… if you can please email me…other wise its going out the window :'( …thanks…
oh also…ive kinda given up with my shuffle but if anyone has any info on how to get it recognised in my comp…then leave a message…thankssss….(Please dont say have u installed the software…cus the answer is YES!)
thank you so much
Thank you so much!!!
Even if this is written in the manual i didn`t bring it with me to china!! Without i wolud be stuck here for 3 moths with no music and very very bad mood.
Your a god send. My son decided to cycle the power on the puter as I was connecting my 60gig. It hung on the "do not disconnect" screen and nothing was working. Your reset instructions did the trick and nothing was lost.
THANK YOU SO MUCH!
Thanks so much…this has happened to me before and it just fixed itself after a while in the charger, but this fixed it right away. Amazing what can happen if we read those manuals every now and then.
Thank yo sooooo much! My ipod video crashes at altitude everytime i use it on a plane?? Then freezes until the power runs out but tried this and wow… thanks
Okay well ive had my ipod 4GB ipod mini for like almost a year and i just added like 50 more songs and like some of them when i want to play it itll like play the first 3 seonds..and freeze….and like then jus skip to the next song..and it happend with a couple of songs…but on my itunes it plays Perfectly..what should i do???
My ipod doesnt get read by my computer and i went to futureshop and got a newone with colure, picture, video and more
I used the restet instuctions on your page and after about 20 seconds my ipod is back to normal thanks. alot
Thanks it worked for me the Menu + Centre button at the same time reset it – Cheers
Steve n London
Hello. Awesome site. I have a question. I have an ipod mini, and it has been working fine, until yesterday. The clickwheel isn't working. I cant scroll up or down. the buttons work except for menu. I'm deciding whether or not I should take it apart and clean it. Help?
my ipod mini is screen is stuck on put wall charger into outlet even when i put it in the wall. help.
After six months all of a sudden it is blank, when i plug it to my computer it is blank but it shows that is half way full (memory).
I need some advice.
the ipod menu button wont work, its stuck and when you press it it skips foward a song rather that going to the menu????????? please help! its not even mine!!!!!
My ipod when i try to switch it off by pressing play button for some seonds,Its not switching off.
Iits 30 Gb ipod Apple.
Dont know what to do.
I am keeping it cgharged because i dont know if battery gets drained,whether i will be able ito switch it one again.
Kool,Thanks to Steve n.
He explained it more gently,
Menu + Centre button at the same time
Thanks a lot Steve
wow.. it really worked
Thanks for your help. I really didn't want to buy a new Ipod.
Thanks. My dads ipod mini froze, and using your steps, I got it working again.
Thank you so much! My Ipod's my life aha. It just didn't turn on but I tried the steps you mentioned above and now it works
Thanks!!
THank you so much!!!!!!!!!!
i love you… the reset worked perfectly!
Yes ur tips on resetting an ipod worked great thanks
I chucked my beautiful pink ipod mini againest the wall because it froze and wouldnt work and then got a text from a mate a second later telling me to go to this address to fix it i manged to get it working agin but now its got dirty great crack across the screen i really should wait before i throw things in future lol!!
Thanks – this was a great posting,My ipod nano froze, and using your steps, I got it working again.
THANK YOU SO MUCH!
Thanks! I too was thinking about this samething today after applying my ipod updates; 'what do i do if the ipod crashes' well after the updates, it did not. but later when i was playing some videos to a friend, guess what? After the frist clip was done, not even sure if it was done, the video ipod went off, and off it stayed.
I tried the laptop, etc, etc. And then I found this! Hoooray!!!!
I am a happy bunny! Now I am not sure if I can make it crash again, but I will try; i was certain something naughty was in that update….
Thanks!
My ipod whon't update any more on my computer.
Thank You! Thank You! Thank you for providing this information on your website!!!! Like so many others, I've never hang my iPod Photo freeze up until now. Just following the first couple of steps helped me to recover. Again, thank you!
Found by google search when my ipod locked up for the first time (I was mowing the yard). Reset it according to your instructions and everything is working well. Thanks!
mahalo
awesome thanks !
chris
i need helpit appears that my shuffle button might be stuck when i put it on now playing the songs just start skipping forward in order if tried reseting but nothing happens.
ahhh thanks! this was so helpful.
HELP. My ipod has frozen. When plugged into the USB, the pc goes really slowly and the ipod's screen flashes and makes a clicking noise. I've tried all the procedures but nothing works. I sent it off to apple, who said they couldn;t find a problem with it, but when i got it back it screwed up again within 6 hours !!!!!!!!!!!! HELP nothing works.
my ipod 4g with scroll wheel just stopped working. i can't get anything out of the scroll wheel or centre button so your technique is a bit useless for me!!
any ideas??
all help appreciated!!
YAY! I thought my old (new to me, just got it on ebay!) 3rd generation ipod was a gonner because the menu button would NOT work. I slid the hold off and on and then held menu and play/pause and the apple logo came on and voila! Thanks!!!!
my boyfriend iPod mini wont turn on it turns on to the apple then the battery with an exclamation point on it. I've tried resetting it and plugging it in..what else can i do?
Hi, last semester in class i dropped my ipod mini and it froze so i allowed it to deplete the battery then recharge, i have done that many times. Well when i tried to turn it on the only thing that popped up was the apple logo then a picture of the ipod with a sad face on it. It made me giggle but my ipod will not work. I have done many things to try and fix this dilemma but they are turning out to be failures. I was in class the other day and i was just fiddling with it then BAM a menu of diagnosis and things to scan the ipod for errors i was amazed and then i ran a self test and about mid-way thru it died on me for not having enough batteries. If anyone knows how to get me back to the menu or to fix this problem please let me know. My email is indierocker@sbcglobal.net I am going to try and open up the mini and see if i can notice any wires that have been disconnected. Thanks, Justin
Cheers, I know it was in the manual and all but I'm not one to keep the manuals. Lucky for me that the problem was common otherwise I would have been proper pissed and my as for my Ipod it would have been in loads of little pieces all over the floor
thanks whoever said the menu and center button worked!.. i tried menu and play button like 30 times and nothing happened.. so menu and center for anyone whose ipod wont come back with menu and play
You saved me!!!!!!!!! A friend give me a lend of their ipod to upload music – when I had finished uploading the music I when to disconnect it …….. and of course the "Do not Disconnect" warning message appearedand WOULD not disappear – thanks to you I can once again face them!!!!!!!
Cheers
funny but , i tried taking off the scratches and dents on my ipod mini ,with some screen washer then my ipod weel dosnt work i tried the method above , but still dosnt work i have to put it on charge to put itt on ,it charges normally but i cant selet my song i tried the method above plz i need help im going las vegas , i wanna gt me ipod mini fxed plz email me mr_nice_guy_farhad@hotmail.co.uk
plz i need it working the weel wont respond plz can u help
I LOVE YOU!!!
wow…my ipod isnt co-operating with me at all..
i feel like crying =..[
my ipod has a frown on it and when i charg it on my computor it freezes in the charging screen
yeeeeeeeeeeeessssssssssssssssssssssssssssssssssss!!! you guys are awsome.
THE GUY WITH THE X MARKS YOU JUST PUT IT ON A TABBLE NOT PLUGGED INTO THE COMPUTOR AND HOLDCENTER BUTTON AND PLAY FOR ABOUT 15 SECONDS; then all man it just went back off )c:
I am glad to see Ipod owner sites like this one.
The problem I am having with my Ipod is complete my own doing.
I was scrolling through the menu and ended up
hair trigger clicking into the language mode.
Now the thing is listed in Japanese. I checked
the Ipod instructions for changing back to English but someone the setting menu got moved
elsewhere and I have not been able to find it.
Fortunately, all of the music is still listed in English. However, the rest of the features have become useless since I can't read Japanese
and have no idea what I am seeing.
I find it hard to believe that others have not had the same problem.
Any advice would be greatly appreciated.
Jim
OMG! i did it and nothing works!! PLZ E-MAIL ME 2 HELP!
If you are all such techies to buy an IPOD, how come you don't the manual that came with it when it crashes?
THANKS,
I the instructions are very user frendly and very effective…
THANKS again,
Your advice is greatly appreciated.
INA
Please help me… When I went to update my ipod, a charger icon popped up, which I assumed meant I needed to plug it in to finish the update. Well, that was two days ago. I tried resetting it, and when I went to try and erase it and completely restore it, my computer does not even recognize the ipod. I've tried resetting it several times and it is still stuck on the charger icon (charger with a wall socket). Any suggestions??
My ipod freezes wen i plug it in, the reset ting dont work and wen i reset it it makes funny clicking noises then wen i plug it in it buggeres up again
i have an iPod shuffle 512mb
recently, my gf was foolin around cause she says i listen to my music more than i do to her, and well she formatted it using the my computer thing , when you select the removable drive, yeah and so i non thinknly stopped it, leaving my iPod with an Unknown file system, now i cannot use the iPod updater and the format for the mycomputer thing wont work, please either post something up here or send me an email as for me, id rather die than be without my music, so yeah please email me back QUIICKKKLLYY!
Regards
AlexRoxUrSox
You may want to contact apple about that last formatting issue. I am guessing that it should be fine though, since from my understanding, that an Ipod shuffle can be read and written from a MS operating system from the beginning that it needs to be a native format…most likely FAT32? Perhaps you formatted it to NTFS?
you guys dont leave alot of information!!
My ipod video keeps turning on then displays the apple symbol. Then it makes a click noise and repeats the whole process over and over again. My computer won't recognize it and i don't know what to do…
Hey, I got da new 30 Gb Ipod video, last night my battery went flat so i connected it to my pc's usb port as i ussually do. But dis time it jus didnt want to switch on. I tried all the freezing techniques etc etc. nothing seems to work. PPLLLLZZZZZZZ Help THnx
Thank you SO much!
I was at work when mine froze up and had no idea of how to reset it. Dismayed at the prospect of a long day with no music, I googled for help and found your site. Reset accomplished! You've made my day a lot better!
like a previous poster. I have a 30GIG video Ipod. It now will not switch off – I have reloaded the software, run hardware diagnotics and still no luck – the wheel otherwise works normally – just will not switch off.
Any advice?
Tried to update software on ipod. Ipod screen has image telling me to connect ipod to power supply. Cannot find my adapter. trying to used usb connected to computer. Nothing appears to be happening.
Have same problem as Hilary from the 04/23/06. Please help. Going on hollidays to Croatia on Sunday morning. Going to be stuck in Stansted for 4 hours. Nightmare if I don't have my ipod.
as an update to my posting a few days ago (IPod vid 30gig not switching off). I tried connecting it to power via the fire-wire – then it switched off normall using the Play button. However – the moment I unplug the firewire – it reverts to the problem of not switching off
any ideas?
my photo ipod is frozen on the lock screen, i can still charge it and upload songs, i just cant use it or reset it. i cant drain the battery either because the ipod swicthes to auto switch off. please help!! xxx
Thanks, I thought my iPod mini was totally dead, and was about to replace it. Then read your instructions and it came back to life.
It worked like a charm…THANKS!!!!
Thanks, was a bit worried for a moment til i found this site.
Ihave a mini ipod which is stuck on hold. I changed the battery but did not take it off of hold before doing so. I have replaced the battery, charged it and now I am unable to unlock it. I can play the tunes when I plug it into my computer but am unable to turn it on and use it inependant of the computer. Can anyone put me out of my mysery. I am currently going through a divorce and my ipod is all that keeps me sane.
THANK YOU THANK YOU THANK YOU!!!
I was confused about which buttons to press on my video ipod. But I read what it said and FINALLY my dim slow witted brain got it. Haha! THANK YOU AGAIN!!!
Thanks that worked worked perfect. nice to find some usesfull help on the internet.
another ipod solve!!!!!!! thanks i owe u alot
I have the 4th gen 20gb ipod and i cant get it to reset, holding the center and menu button does nothing, and yes i've tried doing it while charging and not. My clickwheels frozen and i cant get it to move.
Thanks SO MUCH! I was scared that i might of lost all of my dad but i didnt! Because i like to have alot of songs so i delete them all on my computer and save all my pictures and vids and movies and songs on my ipod so that was my fear but i lost NOTHING, not even my playlist. I have the 30g and my brother has the nano so the first set of steps worked for both.
GRACIAS!!
Thanks a million!! You just saved me from loosing my job.. If I don't have my iPod on there's a good chance I'll fall asleep of boredom!
That would only lead to disciplinary action.. Or worse.. :~)
Have a great weekend!
Shehzad
Thanks for the advise. My Ipod video froze up and thought that my parents would kill me fortunately your advice work! thanks a bunch!!
oh thank you! i am gong to the airport in about two hours and my ipod TOTALLY, for the FIRST time EVER, completely locked up…i was starting to sweat! your advice saved the day! brazilliant, thanks again,
Steve
Thankyou.
Worked a treat. I thought I was going to have to go back to the shop! Cheers ::)
yeah ive tried reseting my ipod and everything else but all i get is a little picture that looks like it is telling me to plug in my ipod when it has benn plugged in for a day
and then when i do reset it i get a battery symbol with a lightning bolt on the left hand side of it wat do i do now
i have a 60G ipod and, Using the Menu button and the Play/pause button did nothing for me. Using the Menu button and the center button reset it w/o any problems.
when i do it a folder pops up with an exclamation mark
ok i have a mini ipod, the regular one. And i put it on another computer, and out of nowhere, when i went back to see it. it doesnt turn on to the playlist. as soon as i turn it on – the apple pic appears then this picture of like a electrical outlet and the ipod charger comes out..like it needs to be plugged somewhere. and then it quickly turns off again. ive been charging it and charging it,and that picture still comes out when i turn it on! i dont know what to do! i dont think its the battery, because it doesnt show no sign of low battery. just the plugging picture. PLEASE HELP!!
My mini needs to be turned off multiple times before it will stay off. Any suggestions? I push the buttons til it turns off but then it turns itself back on when I release them …. but eventually it stays off. sometimes takes me five tries or more.
I was so affraid!!!!!!!!!No apple service center near here.
thank you from Mexico
My ipod works again!!!!!!!!!!!!!
thank you very very much! this is a life saver, i was using the ipod of my brother and he would surely kill me if i did not make it work.
cheers for the help worked a treat thought it was dead for a second there
THANNNKKKKKK YOUUUUU SOOOOOO MUCCCHHHES!
Thanku so much i was really sweatin that it had broken but u saved my day and my bank account from payin some1 2 do it!!! thanku XXXXXXXXX
hi there (great site by the way)
Anyway ive got an ipod nano 2gb, the screen works, as when i flip it from hold to un-hold it comes on again, but the wheel itself doent work.
ive tried flipping the hold button then pressing select + menu
ive restored factory settings, still wheel doesnt work
tried it with power cable, still doesnt work (the wheel)
so the screen works + itunes but the wheel doesnt unless you want to reset it (which again doesnt work)
I am so glad, this is crazy because I was about to send this thing in, I was pissed I thought something was wrong with this thing..
u rock!!!
i really thought that my ipod video was gone
works fine now thank you!
cheers m8 i was so annoyed when it stopped working. i was driving along and then went to skip to the next song and it just froze on the same screen. i got home and plugged it into my computer but nothing happened. without your info i prob would have bought a new one
yipppie …i love you
my frined just gave me an iPod nano and i cant erase anything on it! how can i reset everything so i can start out freash??
i was charging my ipod one night, and the plug i had it in got really messed up and even melted the charger. ever since then the ipod hasn't been working. is there a chance that the problems with the plug may have burnt out the ipod or short circuited it? please let me know! i want my baby back!
Sarah, i think you can just plug it in to your computer and delete all the songs… there is also a way to do a factory restore which can be found on apples help pages. I found it when trying to help some guy out the other day.
Chris, i am guessing your ipod is fried, not sure what could have happened to cause the meltdown, but it the charger melted I am guessing the inside of your ipod may have too? I would call the apple store or something and talk to one of the people there and they should tell you whether or not it is under warrenty and if it is fixable. best of luck.
Thank you so much. It really made things so easy.
Ghaaaa!! The reset method's worked before but my ipod mini keeps freezing at the apple logo every time I reset it now! What do I do?
hahahahah all you ppl who are trying to reset and its not working just keep doing it. mine froze a few days ago and ive been madly pushing the menu/center button switching the hold button on and off and doing anything i could to reset it. i repeated this whole process waaaaayyyy more than once or twice. nd it finally worked, i plugged it into my comp and gently pushed the menu/center button, i guess u really dont need to push that hard. wow ive had it plugged into the comp for 2 min. and it says its charged all the way, huh, not sure if thats a good thing.
thx man it worked great ur a champ
You rock!!! I love your tutorials! You made my ipods work like new! You deserve a giant cookie =]
Thanks SOOOOOOOOOOOO much!!!!!!!
thanks a lot man
Thank you so much…..it worked!! I was starting to panic
Guys, my ipod shuffle frozen on green light, and no sound. Ive tried the support page and 5 stoopid R's procedures from the apple website. I've updated and restored couple of times, and yet it's still frozen. any other way? PLEASE ADVICE.
Thanks lots i thought my ipod was broken but i trie d this and now i can take it on my holiday!!!!!!!!!!!
Thanks a million – my new nano froze a few days ago and I was just about to send it back to be replaced, I followed your instructions – hold on and off, then push menu and select and its unfrozen it
) Looks like I had run down the battery too low.
Let me first say that iPods are extremely temperamental little buggers. The politics of getting my iPod to work are quite complicated, and I'll be the first to admit that, though I've had it for a year, I still haven't quite gotten the hang of it. If your iPod is frozen, my first piece of advice is to try the hold on-off, then simultaneously press MENU and play/pause technique. However, this has never worked for me. What you'll have to do is just let the iPod sit uninhibited by outside forces overnight and then plug it in to charge. This has always worked for me but it's extremely inconvenient, especially considering Apple has already replaced my Mini once.
…. I've had trouble before with my iPod. One day it froze another day it wouldn't turn on, but that was all fixable by just resetting it.
This time, my click wheel is not working, no matter how many time i reset it. HELP??
PLEASE HELP.. My computer said that my ipod wasnt formated so i clicked ok to format it and now it shows a breifcase. What should i do?
cry
Great Tips. Thanks. Site was tops in Google and solved my 40gb ipod photo pronto…
Faster than any apple support site, manual, yadda yadda. I was back up in 2 mins from problem discovery to resolution.
-don
I have been trying all sorts of ways to fix my wifes Mini which had the menu button only working for reset problem, I even tried the pull the click wheel front off with masking tape trick cleaned the switches and even tested that they were working with a meter (the menu switch was working OK), but came to the conclusion in the end that the problem was in the click wheel logic circuit. Next step – got a replacement off of Ebay for £12.00 and swopped it – result fixed in ten mins flat. Point is if you have tried numerous resets and restores and the menu button still don't work the clickwheel needs replacing. you can off course flick the lock switch a few times that seems to do the same thing as the menu switch. Better than chucking it I suppose?
I was charging my ipod video and then when i checked on it. The charging display looked different. Then i took it out of the USB and it stopped working. There was nothing on the screen and i tried perssing the buttons but nothing worked. I dont know what is wrong with it.
I finished installing podzilla to my iPOD NANO rebooted it. the rebooting became stuck and it kept displaying the apple logo.when i tried to reboot it the screen shut off and turned on. but it still kept displaying the apple logo. i tried every thing but there was no use.
SOME BODY PLEASE HELP ME I'AM DESPERATE.PLEASE HELP ME.
thank you for the info. i can now reset my ipod everytime it freezes
GREAT….thanks for the tip
My ipod has froze on the 'Do not disconnect" screen and i dont know what to do???? PLEASE HELP!!
Hey Luv, if you have a PC I think this is a common problem. I just got an ipod shuffle the other day and could not disconnect it. I had to hit crt+atl+delete, go to task manager, then to processes, and kill the following: ipodservice.exe, ituneshelper.exe, and I think itunes as well.
If that fails try restarting your computer.
Cheers.
thanks you for the reset help
Ipod mini returns from the dead, thank you
Thx man, my ipod had returned from the land of Freeze.. My songs are saved…
My ipod has a problem! My menu button won't work. All the other ones still do, but when I push the menu button nothing happens. Please help!
My ipod fell, it works fine but wont connect to itunes or the ipod updater. What should I try? pls respond to ab_charles20@hotmail.com
I did reset my nano and it did work but all i can see is a white screen,and when i press on the click wheeel it clicks! any help on what to do?
darn, i wish i'd read this before I slammed my ipod on the floor in frustration…it isn't frozen anymore, but I have the trifecta of a sad mac icon, a disc with a magnifying glass, AND the folder with the exclamation mark.
yeh i have the same problem as above, and nothing works
Hey. My ipod (20gig w/ click wheel) is a little broken. They menu button is not performing the correct action. When I click the menu button it brings me forward instead of backward. For example, If I am on a song and I click the menu button to go back to the playlist…it plays the song. With enough clicking and clicking and clicking I can usually manuver backward – do you have any suggestions?
My menu button on my mini won't work either…I have reset it 9 million times and the same thing keeps happening. It's more annoying than anything. ANY help besides "reset it" would be helpful!
If your buttons seems broken most likely they need to be replaced. It seems like if you are good with electronics you can replace your ipod buttons on your own, but I would recommend contacting the apple store or apple tech support.
I need to make a post about various debugging and service tests that you can do on the ipod…just been to lazy.
Thank God I found this site!!!! Your instructions worked perfectly. I thought all that money for my ipod went down the drain. For those people calling us idiots and you were "smart" enough to look on the apple instruction manual, how did you happen to stumble on this site??
Cool, thanks for the instructions. I had my first ever hang on my 6G mini, and didn't remember the reset sequence… karma for you.
thank youuuuuuuuuuuuuuuuuu, we neeeeeeddddd more sites like u thank you for taking ur time to help people like me,
Hey, thank you so much for sharing! My Ipod Video hanged this morning and I followed your instruction on how to reset. It's working well now.
THANKYOU =D im going away today and i thought i was going to have to put up with the most boring journey ever so thanks =D
AWESOME!!! The only thing that worked was following your steps. Thank you so much. Mine got stuck on "Do Not Disconnect" screen after plugging into a USB hub on my computer. Did something strange but now it works (plugged straight into computer USB port). Thanks again!
I am having a problem with my Ipod video. My 5 year old son, Alex, was messing with it. He must have put a lock code on it. It needs a four digit number password to get into it but, I do not know it. I was wondering if there was any other way to get around reseting it? Thank you.
Jacki,
Email me at: Lj17373@yahoo.com
THANK U SO mUCH
I faced the ipod 40g hang problem for the first time and was really worried about. Finally I came accorss this page and got i fixed.
Thanks a lots..thanks thanks!!!
-Amit
ARGH!!! my ipod keeps doin this weird flashy thing. one minute, it displays the apple icon, then the out of battery icon. I've tried pressing and holding menu and centre and menu and play/pause. PLEASE HELP!!
thank you thank you thank you. worked like a charm, no songs lost. (of course i was kind of halfway hoping it wouldn't work and i'd "have" to buy and ipod video
My grand-daughter dropped my ipod and now it is stuck on lock, I tried resetting but it wont it is frozen. I also tried to restore unable to do it either it said internal error…I have tried everything i have read nothing works…how can i get the lock out of my ipod…my ipod recharges and it is recognized by itunes…
i love you.
I have tried all of the resetting option and nothing will work!! F***!!!!!!!!!!!!!!
Im just bored at work so I'll comment on this shit although my ipod is not stuck…
Thanks so much, Ipod website was down and you saved my ipod for me so I don't have to live a second without it
my ipod won't play music i have done everything i have pulled it apart to reading how to play music and all it will do is put the apple logo on the screen
Chief thats quality advice…my ipod(known to most as the ibop)is gone tho.Completely died.I might kick someone in the face im that annoyed.Never again…il stick to my walkman cheers…did you ever have an issue with your walkman?Didnt think so
xx
I was just about to invest in a new ipod when I found your site. Many thanks for injecting life back into my much relied on (previously dead) ipod mini !!
thanks it's really help in first try..
I have an ipod 20gb it keeps freezing and freezing so I reset it and reset it sometimes I get the language menu up and I have to plug it back into my computer to get my music back on I have put it in Dignotic (can't spell) mode but it did not work I have searched and searched for some way to fix it because I have no warrenty left and it pissing me off getting the run around on the apple.com If someone has any idea on how to fix this problem please please email me and let me know because I'm ready to throw the little thing out the window. email address is gordon952@hotmail.com THANK YOU
3 ipods in 1.2 yrs… all screwing up never gettin one again
my ipod shuffle ran out of batt when i was working out yesterday, when i got home and plugged it in, nothing happined. i have tryed resetting it but there is no power at all to the device. when i plug in the headphones usually i would hear a little pop in the speakers just because it recieved power for a sec even though it was off, now it doesnt even do that, please help! thank you!
heylo.
PLEASE HELP ME
ive just got a new ipod and ive installed the cd and all that, so i got some music from limwire and put it into library on itunes so then i went to put it ont my ipod and i looked in the coloum that has library prodcast and that but it didnt say ipod, it had everything else but that the only extra ting it has is krystal's limwire tunes :S PLEASE HELP its really frustrating me
thanks
xx;
Hi. My ipod won't scroll any more. "Menu", play/pause, select, etc. is ok but no scrolling.
I reset a few times but still no luck.
Any ideas?
Hello.
I have a problem with IPOD mini 4GB. I have the latest itunes from APPLE and when I was charging the ipod, ITUNES asked to update software on IPOD, so I did. While the IPOD was updating, I accidently plugged the USB port. Now, my ipod is dead. THe only thing it does is make a repeating clicking sound when I try to charge it. I tried the 5 R's (reset, reboot, etc) and nothing. THe menu, select reboot does nothing, etc). Is there anyway to get it back to original software? Problem is, it doesn't turn on and like I said, when I plug it in, all it does is make that clicking sound. No icons, logos, etc.
Thanks.
Brad
my ipod nano froze and i did every thing i said up there and still wouldnt work… plllzzzzz someone help mee .. email me at Eaglesfan4life44@aol.com
right well i got a ipod mini battery nd decided 2 change it after some while so i did nd cus i took it out the case the part where it conects at the bottom (witch is teh weel part if im right?) came out but the weld didnt brake (witch i no ppl have problems wid) but what my problem is ive put the batetry in nd the part that makes the week work at the bottom but when i turn it on it shows apple logo but i cant srcoll or do anythhing,the hold switch works nd all nd it says its chargeing when i plug charger in but i cant use weel:/ why is this
wb soon plz
cheers jake
Thanks
After a few goes ….Pressing the Menu and Select "middle" button technique also works when 5G Ipod 30Gb freezes and displays a tick and the message "ok to discoonect" for some unknown reason it had pit itself in Disk Mode.
I've updated to iTunes 7 but can't update my iPod from 1.1 to 1.2 because it "contains files that are in use by another application." Resetting via iTunes does not work.
I've updated to iTunes 7 but can't update my iPod from 1.1 to 1.2 because it "contains files that are in use by another application." Resetting via iTunes does not work.
CORRECT EMAIL ABOVE
You guys are doing an awsome job helping people with their ipod problems.
thanks a lot
Thanks, putting the ipod on a table and pushing the buttons the way you describe it worked!
Trying with the similar but less detailled Apple instructions did not work, and I really tried.
Thank you! My dad did this yesterday, but I didn't want to bother him again, so I tried it myself. At first I thought I did something wrong (it blanked out) but I reset it again, and it worked like a dream!
Thanks a bunch I was in the libary listening to my Ipod and it froze on American Idot, how approriate and I was like well hatever I'll just wait for the battery to die, but then it started getting hot as hell and I figured I do a google search and yay for your blog you saved me from wrecking my ipod against a wall hahha
THANKS MAN, YOU ARE THE BEST!!! MY NANO FROZE FOR SOME REASON AND WOULDNT TURN ON OR PLUG INTO MY COMP. THE MENU + MIDDLE BUTTON WORKED!!!!!!!! HOLY!!! WHEW!!! THANKS MAN, AND THANKS GOD
hi.i have bought a ipod 3 weeks ago but now my ipod is not working.may be its hanged.its not working.screen hanged.so wat can i do.would u plz send me some tips to turn my ipod again.plz do something
i have an ipod mini, its a first generation ipod mini about 6 years old, or 5 and i turned it off and put it on my table then in the morning i tried to turn it on but it didnt so i tried to charge it didnt charge hooked it up to my cpu but that dint work is this becuz my ipod is soo old or wut do it do
My ipod mini is about 3 years old and one day quite a while ago my scroll wheel got stuck all the way to the right. So the volume is always maxed out, it is always at the bottom of the list and i cant do anything about it. Does anyone know what might be wrong?
problem wih ipod! it makes that clicking sound when i try charging it via computer AND via power adapter…, and i am not able to reset it because the computer does not recognize the ipod, ever! what to do???? is it over?
thanks for any feedback!
alisa
Haha. Thanks man for this guide. Got my Ipod hang today and makes me blur. Google the web and find ur site. Now my Ipod video on run again
Thanks again.
WHAT DO YOU DO WHEN YOUR IPOD TURNS ON AND THEN IT GOSE OFF
please helpppppppp
my ipod wont turn on because a symbol comes out like a note book and a ! sign help what do i do?
please helpppppppp
my ipod wont turn on because a symbol comes out like a note book and a ! sign help what do i do?
please email me at slipknot666.666@hotmail.com
or
pammy268@peoplepc.com
heeeeeeeeeeeeeeeeelllllllllllllllllllllllllllllllllllllllllllppppppppppppppppppppppppppp
ahhh ive tried 20000 times on my 60gb and it still wont work suggestions?
i have an ipod 20gb click wheel and the click wheel wont let me browse down what should i do?
hi every one im new to ipod and im already having problems first thing is first i have no recipt or box since i have " lost " them some how and i dont have anything to connect to the computer so pretty much the only thing i have is a ipod 2 gb and head phones. the problem is i put on a lock screen and 20 mins later i tried to open it but the center button is not doing anything it wont say invalide code or right code all i can do is just move to the next number with the > arrow im really having problems if any one could help me with this it would be a life saver thanks. my hotmail and email adress is skatedevil09@hotmail.com
i have a ipod 1GB and whenever i got to my songs for it to play, it shuffles through them all without playin a thing, & reset it and everything cause i don't really know much about it, but it still didn't work.
help, please?
You are a lifesaver! Thanks a million!
wicked, thanks so much for all the info!
u all suck because apple didnt do nothing about my brocken ipodnano2gb theyjust said too bad even though i had awarranty and it wasnt do for another 2 years.
Nothing helped up until I found a user comment on here saying to press the menu and middle button instead of the menu and play button and it worked, to all ipod nano original people use that is your scren freezes. Thanx heaps to the person who suggested it.
Quick easy fix, now Bruce Springsteen can rock again!
super instructions. I have an ipod nano and I followed the ipod mini reset instructions, and it worked great!!! thanks
I have a 5th Generation iPod, 30GB, and I need to charge it. When I plug it into my computer, nothing happens. ITunes doesn’t come up, my iPod won’t come on, and when I go to iTunes and click on Preferences, iPod, then it just says, “No iPod Connectedâ€, when It's clearly plugged in. I’ve already tryed the “hold switch†trick, but that doesn’t work, and neither does holding down the Menu and Select buttons. I don’t want to reset my iPod, because I don’t want to lose all of my songs. I only have a couple of more hours until I have to go to a football game, and I want to have something to do while I’m there. Someone PLEASE help me quick!!!!!!!
5:21 PM
I have reset my ipod nano 2gb to factory settings but it freezes on the language screen and won't do anything. I tried to download pics on it and it indicates the pics are on it thru itunes. What can be wrong and what do I do?
i put my ipod on charge and the apple simbol jsut has frozen on the screen i tried reseting it but it doesn't do ANYTHING! please help me!
you're my hero!
The other day I was at school listning to my iPod…It was working GREAT untill I tried to turn it off. I would keep clicking sleep and it wouldnt do ANYTHING. It would play songs and do everything just like allways but it would not go to sleep…I tried around 50 times to turn it off and gave up. I just threw it in my backpack and let it do its own thing. I would check on in every once in a while to see if it was off…It never turned off and it just kept playing songs, untill the battery ran out. When I got home I put it on the charger and left it there for about a day and when I took it off It would not turn on, I have tried resetting it and it does not work…now I connect it to the comp or the power and it will do this werid noise and it wont stop, it wont charge it will just do that annyoing noise..I am going crazy and dont know what to do…any help?
thankx you sooo much!!! u saved my songs!!
My ipod (specail edition u2 series) for what ever reason, ill plug it into my computer, or my wall, and sometimes it will just turn off, (as in a short) and it wont turn on for about 2-3 weeks, and it hasnt been on in 2-3 weeks but when i plugged it in it was at 50% power, and each time i plug it into the wall or computer its power will drain back to nothing, is it broken? shorting out, someone explain why it turns off and doesnt turn off for 2 weeks….thanks ^_^ also if you can email me at NHorner@shaw.ca if you h ave a suggestion (easier for me to read) thanks alot guys!
Oh and karston, before mine was shorting out, MINE DID THE EXACT SAME THING!
have read the above comments-
nothing appears to be posted about what to do if reset doesn't work- best solution is try it a several times + let it run flat and try again
I think if your ipod is making that weird boot up noise its busted for good(would love to be wrong?)
Enough ty comments pls- lets get some further answers to questions
To all those peeps who say this info is on the apple site or in the manual- did you really search this site and read these posts to make that comment- damn trolls!!!
p.s ty
Hi all,
my ipod is a 2½ yr old 40G click wheel thing. I have reset it from time to time when it has been acting up, using the above instructions. If that didn't work, I have put it into DIAGNOSTIC MODE
http://forums.ipodhacks.com/showthread.php?threadid=6247
In diagnostic mode you can do different things, eg. a hard disk scan, to see if there is something wrong with it. You can also force the ipod to reset, a very useful function since this is the only way to make my ipod want to reset, sometimes.
When it is reset, it is usually possible to plug it into the computer, and make it appear on the drives list. Sometimes it has been possible to update the software on the ipod, using the Apple software updater, which should be in your Programmes.
Once this didn't work, and I had to format it…
(in "my computer" right click on the ipod icon, and choose "format")…
AND if this doesn't work, I have one final piece of advice: put your ipod face up in your palm, and drop it onto the floor (let it fall approx. 1 metre) – make sure there is a rug underneath…
Lately I usually only have to threaten with The Drop, and my ipod starts to behave normally again…
Good Luck to you all!
Good luck!
thanx a ton man
u r a life saver…. man i was about to return the ipod
Hmm, I don't have the time to read all these comments, so I don't know if this has already been said.
Okay, well my iPod video, 30gb, crashed the other day and froze at the "do no disconnect" screen. The way I unfroze it was to let the battery run, and plug it back in. The backlight on the iPod dosen't show but a big battery "charging" symbol does. Just leave it for a while and windows will recognise it again. I figured it was just a case of ejecting the iPod properly.
I hope this helped people that are waiting for a fix.
I was halfway back to the store with my frozen "now playing" ipod nano when I was distracted by a wide screen computer monitor in a local store. I thought I'd google the ipod problem and voila. The "Menu + Select" reset worked for me right away.
Did I saw awesome yet?
Thanks!
Hi guys,
I have an ipod mini 40GB and it has a symbol that is NOWHERE to be found on apple website. A battery icon with exclamation point in a triangle, its NOT the folder one that everyone keeps talking about and I have tried resetting, charging, leaving untouched over night etc. Any suggestions?
Thank you! This website is gold! I love you! Thanks for helping me fix my iPod!
hey – just doing some work on a friend of mine's ipod – she didn't have the manual, and i've not had much help from apple (didn't look hard enough, i guess).
but thanks for putting it out there. did the trick…
cheers…
THANK U!!!!!! U SAVED MY LIFE I WAS SO PISSED BUT WHEN MY FRIEND TOLD ME TO LOOK ON GOOGLE FOR A RESET I FOUND UR WEBSITE!! thanks a lot again!
ur a lifesaver!!
My sister handed down a Ipod Mini thats about 1 year old. I read all the comments and my i pod has a folder and a triangle around a exclimation mark. i tried reseting it many times but only what comes out on to the Lcd screen is a apple sign and it goes back to a folder and a triangle around a exclimation mark. under that it says http://www.apple.com/support/ipod. this link sucks crap, but does any one else have a suggestion in what to do?
hello i tryed yur resetting thing n it worked but now thta i done that the battery went flat and it comes uyp wuit a error in the battery wen i turn it bak on
Thank you! I was ready to toss my mini in the trash. This, duh, thing broke, etc. My wonderful wife convinced be to breath easy for a second and search out a fix on Google. Reboot. All set.
All Mini users. Press Menu and centre select button the SAMN time, as some one posted above… I nearly gave up until then…
If I were not gay I would kiss you
if i were gay LOL
My Ipod video 30gb froze and I don't know what to do next. I did almost everything but to no avail. I tried plugging it into the computer, but windows can't detect the hardware. also, I tried using a power adapter but still not working. Ipod remains stucked-up. help please.
thankyou thankyou thankyou thankyou thankyou thankyou thankyou thankyou thankyou
you saved my day.
Thanks a lot ! I experienced a weird hang with my ipod video "5,5G". I started the music quiz by mistake, and I stopped it suddenly, and after that all tunes started playing like in music quiz, but without playing this game. After turning it off and on, and using the hold switch twice, it completely hang and I was quite pised off till I found a way to reset it . Thx again
My mini ipod is stuck on standby, i have done everything to try and fix it, charging it does not help because the charger does not recogioze it, and i reset it again and still nothing, is there anything i can do?
thank you soo much you made my day/week/month i was soo worried i wouldnt get my mini to work ever again and my parentals would be mad but you saved me! awesome site btw!
I installed Ipodlinux onto my 30GB Ipod Nano.
I was unable to boot to disc and the system kept going back to Podzilla. PC at that time did not recognize my ipod on USB. This took me awhile to figure out how to restore my ipod but I finally did. Here is what I used if anyone else ever has this problem.
Hold top of center button while holding menu at the same time. Wait 5 seconds Ipod will start to reboot. Immediately place the finger that was on the menu button on the play/pause button but do not remove other finger that was holding top of center button. This will automatically default your ipod to disc mode and will be recognized by your PC immediately if it is connected.
My ipod nano will only turn on when i charge it but when it comes on it has that lock sign but i cant do anything what should i do.This stuff isnt working for me.PLEASE HELP!S.O.S.
TO ANYONE WHO IS HAVING THE IPOD SAD FACE/CLICKING PROBLEM: I had this problem twice with my lovely iPod, and the Apple store and helpers tried to get me to buy a new $250 one because my warranty is expired. I was so sad and out of cash, but then I read something online that said to physically whack the right corner of the iPod (just with your hand, nothing serious) in this situation. Nothing I tried worked, but as soon as I whacked that corner, the iPod sprung to life, and it's been perfect ever since. This is a free fix and pretty easy if you've got a hand, I daresay. Please try this before you spend a bunch of money in the store… seriously. Give it a gentle slap and that sad face and clicking noise will be banished.
i have tryed resetting my ipod mini but it dont wrk it comes up with a folder with an explanmation mark and says http://www.apple.com/support/ipod but i have been on dat and i dont understand it help plz
I run into this freezing problem at least twice a month with my 60gb video ipod. None of the reset methods work. I used to just set it down and let the battery drain, plug it back in and it would be fine (until next time). One day I got pissed and opened the bastard up. It was really easy actuall, in the bottom corner is the plug for the battery. I unplugged it, waited about 20 seconds, plugged it back in and all was good. I'm so glad I did this because now when this pos freezes I can have it up and running in less that 5 minutes now.
my ipod shows a check mark and it says ok to disconect..I have tried all what i think i should do as click in the menu button… and all the buttons but it just don´t work ..it is like frozen !! PLEASE HELP ME !! mail: rvo12@hotmail.com
didnt work at all i guess i let the batteries die and leave it in a box and go back to the good old cds, ipods are the worst things invented designed in clifornia assembled in china .why not here too cheap i guess?
THANK YOU SOOO MUCH my 30 gig fell on the floor and it froze i tried apple help but it didnt work ur method saved me form spendiing another 3-400 buks thanks!
Thanks dude! Reset mine, was panicking!
thank you sooooo much i neraly was gonna throw this on the stone floor…and i just put this ipod on ebay so i neraly died..i tryed yur resetting thing and it worked…thank sooo much
Thanks so much. I am now enjoying my ipod again. Wish the people at apple could write real instructions like you do. Thanks heaps.
Thank you so much. This information help me so much so now i know what to do if it happens. The people on apple don give real instructions to help. Thanks again.
THANKS!
thanks soooooo much it saved my ipod from being thrown out the window
I'm afraid to tell it to my parents that my ipod freeze.So i secretly get our laptop and went to this website.then i saw this page on how to fix ipods.u rock.tnx 4 your help.Good thing they are still sleeping
omgsh none of this stuff helps me i guess it's either that my ipod's are messed up or these instrucions aren't helping worth a shit i slapped,reseted,toggeled, & all of the above, but none of it help i have 2 ipod minis one 1st generation and BRAND NEW SECOND GENERATION i got for my birthday, & it rocks, but they dont work.One of them have the oh so depression "do not disconnect" and the other one is just complety out of this world frozen!I really don`t know what to do and just to tell you i am selling my things on ebay ..find them there=)
I have the U2 ipod 30GB,(had it a year now) it only turns on when i connect it to the ipod plug adapter, if i unplug it after 5 minites it plays but then becomes frozen. i have tryed all the reset options avalible and i get no response. the only response i get is when i hold MENU and SELECT ! then i get a battery symbol flash up for about 2 seconds which looks hazardous, WHAT ELSE IS THERE TO TRY ? ? ?
how do u take these fukers apart, av got a 30GB ipod video. and it only works when its on charge through the power adapter, other than that i get a battery symbol with a triangle beside it and a exclamation mark in it , aaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhhh
what does the battery symbol with the triangle and exclamation mark in it mean, it seems to be the reason my 30GB U2 IPOD keeps frezzing. HELP
My 30GB U2 IPOD keeps freezing but works fine when on charge with power adapter. what does the battery symbol with the triangle and exclamation mark in it mean, it flashes up when i try and reset it ???????????????????????
Sharpo, that battery with the explamation point means that the battery needs replacement.
Check out this article about that icon:
http://docs.info.apple.com/article.html?artnum=93936
Oh, you are a lifesaver, mate! Thanks a million.
The reset instructions worked purr-fectly for my ipod.
So glad yours was the first link I chose from the google results.
Thank a lot.
Your method helped me revive my ipod nano.
This post solved it! Who can believe it!?! (ctrl-f search the page for this posting!) TO ANYONE WHO IS HAVING THE IPOD SAD FACE/CLICKING PROBLEM: Nicole! You are my hero! I LOVE it when there is innovative sulotions like this! Thanks stax. I gently gave it a spank with my knuckle, hey presto. Fookin thing jumps to life after a hour of Menu-Select (ad infinidum) Thanks for the site as well! Now my gf can have her birthday present on time. Cheers!
Worked like a charm!!! iPod locked up while changing songs in the car charger cradle. Thanks a ton for all your help!! Without a doubt this is a great site!!
thought the iPod battery was finally dead (mini) and needed to be replaced. good thing your link was included in my search, came here, tried it and now it's back! thank you, thank you!
Exactly what the opening sentence of your site states is what happened to me….I was listening hit the next button and it locked….I followed what you said and it worked….Thank you so much…the internet is a powerful and friendly place.
I need help with my ipod mini. The apple logo dosent seem to go away i tried everything! can u help me please.
well it worked then froze again then it worked then froze again and now it wont work when i press the menu and play button so i duno wat 2 do and it doesnt look like its been reset jus back to were it was b4 :S confused peopleeeeeeeeee
Thank-you so much, I was ready to throw my fucking iPod mini straight out the window. My daughter was playing with it, and got into games section, I couldn't turn the mongrel off, but following your steps, the bitch turned off.
Thank fuck for small miracles and google eh.
Cheers, Merry X'mas and all that jazz from 'Down Under'.
My ipod wont work it keeps trying to restart itself and sometimes a battery with an exclamation mark appears. What can i do
When I connect my 40GB ipod to my computer, the icon won't appear anywhere! What do I do?
Thank you.
hey bro ,
last evening my ipod(30g video) started to have problem.
on the screen i have this black screesm with a appel on it .
i tried to give it a rest also for the nite and this morning i connected it 2 the comp and still this problem continues.
i am in india now .
pls help me out on this .
ryan.
thank q… love you
Thank you very much for the tip on how to reboot my IPOD. It worked like a charm… It happened a long time ago and you are right about not able to find it on google, it took me forever to try and find it. Your solution was the first to come up this time and it worked.. THANK YOU..
The internet is so cool – what did we ever do without it.. Have a great day. Kim
THANK YOU!!!! my ipod was stuck on the "do not disconnect" screen and I tried everything to make it work…so I thought…this tip worked for me right here…Reset Click Wheel Ipod (newer ipods including resetting an ipod video)holding the menu and middle but for about 10 seconds did the trick and its up and running now!!! thanks man!!!! HA! =o)!!!!!!
you guys are live savers. thougth my ipod was broken. it works fine now i had to keep trying to reset it. at first an exclamation point came on. then i tried to plug it into my pc and it wouldnt come on and a big battery with a lightning bolt came on the screen. when i continued resetting it by holding center button and menu and toggling the hold on off it worked.
This website is awesome. It help me reset my Ipod. Cool!!!!!1111
Thank you. I started to panic, then realized that this has had to happen to someone else. The service you provide is priceless, but appreciates.
Thank you soooooo much i was using my big brothers ipod and it froze when i was playing football and this fixed it!!!!!!!!
(I WAS GOING TO GET MY ASS WHOOPED)
Thank You So Much! It worked for me!
thank you so much my ipod started working as soon as i did the first steps you told me to. thank you soooooooooooo much i love you
Thanks ! I was getting desperate as I was about to go on my Summer holiday and my IPOD had frozen.
Thanks!
Thanks Dude, U rock , IPods mini sorted !
This man is AMAZING, I was so pe\'od that my ipod was frozen. And you helped me alot, thank you, Have a blesed Christmas and a loving New Year!
My 60GB ipod displays a sad face with !,did as u guys described & an empty sign bat displays & apple logo thereafter but still ir won't turn on.real pissed off & feel like I hate this big shit called ipod.what else can I do?
thanks a million! wow, i just got my ipod two days ago and it froze on the car ride while i was on my way to my christmas vacation… as soon as i got to where i was going to asked to find a computer so that i could fix it. your site came up and told me exactly what i needed to see.. as soon as i saw that main menu again and went to my playlists i actually started breathing again!
thanks again!!!
-jess;
let me just thank you…! i lost all hope trying different technical stuffs just to reset my i-pod…then suddenly without much effort…i tried to reset as you advised…well…it worked…! thanks a lot! yey!
let me just thank you…! i lost all hope trying different maneuvers just to reset my i-pod…then suddenly without much effort…i tried to reset it as you advised…well…it worked…! thanks a lot! yey!
I have no idea what is wrong with my ipod. It's a 4th generation 20 GB. It all started when i try to charge my ipod to the mac. It wouldn't pick up my ipod on my computer. then i got the sad face. i tried to reset my ipod (menu and select key together) and i got an ok sign. my ipod is making funny noises (it's making clicking noises-like it spinning and spinning and then clicking). today, i tried to restore my ipod. i was able to get my computer to actually find the ipod. i tried to restore it. after that, it started to update my songs. it updated 1 song per every 10 minutes. then it got stuck at the 25th song and wasn't updating anymore. so, i unplugged it and then when i tried to turn on my ipod, it told me to plug it in to charge the battery? any ideas as to know what is wrong with my ipod? the clicking noises and the sad face. any help would be much appreciated!!!
Jen, I am guessing it is your hardrive that is messed up… the clicking is probably not a good sign. To run a scan on the ipod hard drive do the following: Reset the ipod (menu and center button). Then get it into diagnostics mode: hold rewind and center. Then you will have a menu, you will want to go to: "IO". From here you will want to go to "hard drive". Here you have 4 options:
1. HDSpecs will tell you everything from hard drive temperature to serial number.
2. HDScan scans your iPod's hard drive. This is a great way to see if you have a healthy iPod and if your hard drive is fragmented. This test will take a few minutes so be patient.
3. HDSMARTData returns SMART data for professional repair applications and personnel.
4. HDRW tests the ability of your hard drive to RW (read and write data). A FAIL result probably means you need to get your hard drive replaced
Since these tests may take a long time, it would make sense to do this while plugged into a power source.
my ipod is not working with those steps i\'m a girl by the way i did it 9 times it won\'t work if you can pleasa call me at 973372**** i will be so happy now i\'m crying cause i don\'t have anything to listen too bye have a nice day.
Ummmm, that shit doesnt hepl. Nothing on the internet helped me. I't says that the iPod is corrupt and I need to fix it. and nothing works
Shane, obviously the tests and the reseting worked… you have a hardware issue which can only be solved by repair/replacement of the hard drive. Call apple, take it to their store or stick it up on ebay "as is", because your iPod is fucked.
I Have the new ipod nano and it won't turn on.
if anyone can tell me how to fix it i would really appreciate it
Thanks very much for this info. I knew this b4 but forgot it and this saved me from having to search te Apple site for like 12 hours trying to find the info i needed. My ipod suddenly died when i hit the play button for too long, and wouldn't respond at all to being pluged in or to any amount of button pressing-thanks
I tried all of the above,,,,
Nothing!
Then I tried doing the same routine but holding the menu button instead of the pause button it worked…Ipods gotta hate em!!!!
Dude.. thanks a bunch! for the 30gb video holding menu + select got me out of the freeze.
my menu button does not work on my ipod g3, so how do I get it to work again
If anyone is having the issue where your lock button is stuck on and you can't even reset your ipod I may have a fix. I dropped mine and after which it was stuck on lock. I was able to pop it open with a precision screw driver. Inside you will see a small system board (green) where the hold (lock) button is sitting. There is a copper cable with a black end on this board, this should connect to the main system board, mine had disconnected when I dropped it. I re-connected it and now it works fine.
i have a speaker system for my ipod 30gb. it plays your music and charges ipod at the same time. i left it playing music on shuffle all night as i slept when i woke up it was stuck on one song and completely frozen. i have used your instructions but NOTHING i mean NOTHING is helping. my computer doesn't even recognize it at all. did i mention i got it for christmas? 4 days ago?!?!?
PLEASE FIND ME HELP!!!
Thanks… My daughter is now a happy camper again!
Carlos
FANTASTIC – just fixed my brother in-laws 20GB Ipod – it's been freezing all the time for months – this is the only thing that's worked – THANK YOU LOADS
Brilliant, thankyou. Just resucitated my new 30GB iPod thanks to your instructions!
You are awesome! Thanks a million!!!!! I was able to reset my ipod just instructed
hey thanks a lot! That worked so much better than banging it on the table in frustration!:) Sadly, this locking up thing seems to be a common problem with iPods
Thanks a lot
YAY thanks man !!!
You just made my day !!!
Happy new year !
I have no idea what happened to my iPod Shuffle.It just…stopped working.It won't turn on,won't light up,it won't even sync to my computer!
And exactly one month after the warrenty expired.Just my luck.
Screw this.I'm getting a Zune.
well what a blinding site ive just un blocked my wifes i pod video because the air was blue and nearley had a full blown row over it fucking brillant site keep up the good work 100% site.
I use i 60 gig ipod and ur instructions run just fine on mine thamks for putting this blog in here and help other people.
Yea man great advice. I have the 30 gb 5th generation bran new. The only time it frezes up is when i try to play the game vortex.Any advice out there?
my ipod got steped on and now something is wrong wit the ink in side its not showing any thing what shall i do how much will it cost to get an video ipod fixed and where should i go
My iPOD video just froze. Your instructions on resetting it worked great. Thanks a million.
My brother has a new IPOD Video it froze on me i didnt know what to do I went to your site and you helped me alot thanks
George, this is a nice helpful site, but the problem iam having is different. My ipod is in chinese I was in the dark when using my G1 20mg ipod pushed the buttons or wheel and the next thing I know the darn thing this in chinses I tryed to reset holding down menu and center but nothing.I would like to help support this site please email me a how to and a where to my email TPLBNY@optonline.net thanks
Setting the Language
iPod can be set to use different languages.
n Select Settings > Language and select a language.
If you accidentally set iPod to use a language you don\'t understand, you can reset
the language.
1 Push Menu repeatedly until the main menu appears.
2 Select the fourth menu item (Settings).
3 Select the last menu item (Reset All Settings).
4 Select the second menu item (Reset) and select a language.
Other iPod settings, such as song repeat, are also reset.
Note: If you have added or removed items from your main menu (see page 32), the
Settings menu may be in a different place.
thank you so much for having this website! i thought my ipod was broke for sure, but then i found this site and it works now! thanks soo muchh!!!
thank u thank u it works now
Thank you so much for that!!! Panic Over!!!
i have a ipod one of the new video one's and i get a face on it… its called a upset face or somthing and it says http://www.apple.com/support/ipod on that side gives you next to no advice or what advice is given doesnt work, i tryed your istructions but that doesnt work eather it comes straight back to that screen…. any chance you have any advice!
thanks.
sad face*
Thanks for the help! Now I am able to restore and update!
hi i need help!! i had a new pink ipod nano for christmas and i put songs on it fine and now everytime i want to update my ipod with new songs it wont work. I'll plug it in and it will say chargin, at first i thought it needed to be fully charged so i charged it fully and now it will just say charge. is my ipod faulty or am i doing something wrong. pease help me quick!!
OMG THANK YOU SO MUCH!
i cried.
it wasnt doing anything.
then i read this.
THANK YOU!!
xxxxxxxxxx
NONE OF THIS IS WORKING OR HELPING!!! I HAVE A 2GB IPOD NANO AND I CAN'T RESET IT. THE USB NOTICES COME UP AND SAY MY IPOD IS CONNECTING,BUT IT DOES NOT APPEAR AND IS NOT AT ALL CONECTED IN ITUNES. HELP BEFORE I KILL MY IPOD AND SMASH IT IN THE STREET!!!
thanks u soooooooooo so so so much! I thought my ipod was a gonner – but all it ok! Thanks for a sweet site
thank u so much, apple site was rubish, hurrah for google bringing ur site 1st to my attention! was so very concerned
PLEASE HELP! The centre button on my blue ipod nano (2nd gen) has been depressed and i cant unstick it. You cant remove the casing so what can i do?
ok going insane here need my ipod to work and it may be my favorite color(pink) and it may hold 1000 songs but it's about to be thrown out a window!!!!!!!!!!!!!!!!!!1 I need it to work out and for study hall tomorrow and the dang battery won't go dead do far and the back light is styain out which should make it die faster you'd think! and none of the reset instructions work for me!!!!! I've been every where online tryin to fix it!!! HELP!!!!!!!!!!!!!! why can't thtere be one big reset button?!??!
what about if my ipod isn't even reading on my computer??? the folder with the exclaimation point is on the screen, bu tmy computer isn't even reading it as an actual thing that exists. i can't even reset it. ive done everythinkg else on the fricken list, and it's still not responding. what the fu** do i do??!?!?
well my thing is that the sad icon thing comes on and i dont know what to do it totally gay i looked at the aplle .com shit nothing worked i need to find a way to competely reset it well can u help jusst e-mail me at killa505505@yahoo.com
… nothing is working.. the apple logo on my video keeps showing up, over and over…
Someone put a damn password on my ipod, as a bad joke, and the person doesn't even remember the numbers. Now I've tried the "hold-menu-center-press" and does'nt work. Please, I'm desperated….HELP!!!
THANK YOU SO MUCH!!
My ipod frezzes sometimes when i plug the cord into the bottom – thanks so much for your tip! LIFESAVER!
Thanks very much…. This was only the first site out of google.
In first try we are out of trouble….
Thanks a bundle……
THANX, A LOT, GOD BLESS U !
I COULD RESET MY NEW IPOD 2GB. IT GIVES ME LOW SOUND ? HOW IS THAT ? COULD YOU SEND ME SOME SUGGESTIONS TO ENHANCE MY OUTPUT OF SOUND
THANKS AGAIN !!
awesome, dude. Thanks for taking the time out to give this tip. God Bless-
thx you saved my ipod {life}
:}
my ipod mini stoped working ages ago and i thought it was a gonna – the battery has been a problem and it didnt seem to be charging. i found this website and it has been working well for months. came back to this site cos my brother's 60g just froze and reset did not work. saw comment that IT MAY TAKE A FEW ATTEMPTS, i tried 3 times and it worked.
Thanks, thats 2 ipods saved
thanks that was the best info found on the web!
I have a 2Gb Ipod nano how do i reset that ive tried to do it many ways but doesnt work?
At first, I was about to say, "All you people are gullable morons". But then I repeated the steps a couple of times over and it worked! THANKYOU THANKYOU
Thanks a lot. Initially this didn't work, the hold 'icon' was still showing on my 80GB iPOD (5G) despite turning the switch off.
Persistence paid off, and after re-reading your instructions my iPOD came slowly back to life.
I'm guessing because the software had completely crashed the on-screen icon showing the padlock didn't change regardless of the switch status.
However the menu/select button reset work.
Thanks.
tanks a lot i could use my ipod for ages ur great!
thanks a ton…and i almost tght tht it was my bad luck…jz gave my laptop cuz it was hangin up..n b4 tht my iMate K jam broke down..n now my new 80gb iPod…but then I saw this life saver…
My ipod freezes wen i plug it in, the reset thing doesnt work and when its thinking it makes funny noises. !!!!!!PLEASE HELP!!!!!!
PS: I have a 20GB click wheel ipod
m@n cuz…dis aint b3 workin 4 m3.
i tri3d everyting
it still @int on shuga
w@t i spost@ dew b@by boo?
help @ sist@ out
Dis yo Gurl, Straight outta COMPTON!!!
Yo gurl finally got the dam computor!!!
Well I got one of these Ipod thangss for christmas, but ain't nobody else got one, so I ain't got no person to tell me how to fix it!!!!
I'm bootsey confused bout thiss, CAN A HOMIE HELP ME OUT?
My kids was throwin it 'round, and cracked my god dam screen! I was pissed, they alomost broke the vase i was finna pond!
Shit, I need help.
So, can someone send a super smart ipod gangsta over herr, to help me out?
I prefer dark skinned boyz.
Cuhs this ain'yt workin!
Hollaaa.
i have an ipod mini, and i was just listening to some music and it just suddenly froze and one of my songs. I've done absolutely everything you've said and it won't work. please help!
THANK YOUU SO SO SOSOSOSOSOS MUCH i LOVEE YOU U SAVED MY LiFEE !!!!!!!
Oh my gosh are you kidding me?this shit works like a bitch….yall saved my ipod i was bout trashin it when i jus browsed thru google and found ur website….I love you guys and trust me i dnt say that too often…lol
OOOOOOH MY GOD THANK YOU!!!
i lent my boyfriends ipod while i was on a long bus journey it just totally frozed and wouldnt play any song it was as if it was slide showin the songs i did as u said i didnt even looose any songs… hehe he doesnt even know!!!!! thanksssssss
I thought my Ipod Video was threw!!! I tried everything… I went to this site and tried it out but it did not work. I then relized my hold button was on! I tried again and it worked!!! THANK YOU SOO MUCH YOU ARE THE BEST HELPER EVER!!!
Thank you so much, I thought we just bought another paperweight…
Aaron
i woke up one mornig looked on the computer for my ipod and it was there i thought that someone had put it in water for some reason,went and did a little research for about 2 and a half minutes when i greatly stumbled upon this wabsite it worked for me very easy and simple
Thank you. The tips about how to reset ipods worked. What can I say this site is the bomb. This is just great you fixed my ipod. I am from Jamaica and i am going to let everyone know about this site its the best
Thank you so much. I managed to reset my iPod using your instructions. Brilliant!!!
HELP!!! My Ipod won't turn on… it has the apple logo then goes to the main menu then suddenly switches off! i can't connect it to my comp either!!!!PLEASE HELP ME!!
none of this didnt work for me. it turns on when i plug it in but when i unhook it from the computer then the screen fades away and doesnt turn back on.PLEASE HELP!!
omg, this didnt work, you gave me the same answers all the other sites gave me:@
why are ipods screwing up in the first place…like why do they have to be reset at all? apple can kiss my ass.
I had bought a brand new 80gb video ipod just prior to travelling to India and the thing froze after just 1 week. I was mighty upset as getting support in India is iffy at best but thanks to your site, I was able to reset it and get it back to working in under 10 seconds. Thanks a bunch…
yaaaaaaa uhhhhhh i tried this and its not working i have an ipod video gosh ur instructions are not working for crap my ipod keeps resetting over and over and will not turn on even if i charge it or let it die and charge it gosh i hate this ipod actually its probably not my ipod its ur instructions there bogus! =[
Omg you guys are great!!
Thanks for the help!!
Fixed my iPod now!!
err i did it and it workd but half my batterys gone too =/
I was really disappointed on my first time using my Ipod. Look for the reset button as what most of the electric stuff will have one.. but Ipod don't have one. Get stuck in the air plane for few hours and feel so sad.
Thank you for the wisdom sharing.
Thanks..
IT WORKED!!!! for my 80G ipod video.
It was stuck on DnD screen.
1. Slide button to HOLD and back
2. hold MENU and Center Button for about 6-10 sec
The screen went black and then an apple appeard. After which it rebooted fine.
Syncing with my new MBP right now! (it hung when I connected it to my MBP for the very first time after moving my itunes folder to the new machine)
Hope this will help someone else who has their iPod 80GB stuck on Do Not Disconnect.
cheers.
THAAAAAAAANKKK YOUUUUUUUU !!!!
:( .. MY Black iPod IS everything I Have:$.. THANK U THANKS A LOOT .. This Is A Crazy Site.. PS. I WRITE from ALBANIA .. a Small Contry.. But Big Heart And Brilliant People:$.. JU DUAM (in albania means WE LOVE U ) …Bye(K) )
U Saved My LIfe.. Uh HUh
OMG thank you so much! you really helped me and as i far i can see to a lot of people too… My Ipod got stuck and I don't live in the USA, so can you imagined how I was when I realized that the screen was in "Do not disconnect" when it wasn't connected at all!! Thank you so much!!!!
XOXO
OMG THANK YOU SO VERY MUCH!!! YOUR THE BEST!! =]
this was like the first malfunction and yeah. so scary. thanks!! =]
Thanks man i was so pissed off when i saw my iPod freeze cause i just bought it a few weeks ago this really helped, thanks again
Wow, dude, thanks. i would have abandoned all hope if not for this site…
menu and center button worked for me
Thanks a lot for the info. I thourght
i had broken my brothers IPod. Thanks a million…
My daughters Ipod Video which she got 13 months ago has suddenly stopped working completely. No screen display, I have tried holding down Menu and Select several times, to no avail. Any advice or is this a gonner? I have a very sad daughter.
Thanks so much!! My video ipod was stuck on the 'do not disonnect' screen and resetting it fixed everything.
my battery died when I was listening to a song.
I remembered later that my battery icon was on red when
I started to use it, but didn't notice it at the time
I have only used this ipod for about 100 so I know it could
be battery life. is this a reset problem?????
My Ipod NANO is stuck in the lock postion. I tried the above mentioned steps to reset it but the lock icon still appears aven when it is in the off position. Someone, please help!!.
Haha! Whoever posted that HITTING the right corner fixes your iPod is CORRECT! my ipod was making that weird clicking noises and i got so mad that i started hitting the right side like the person said. Then it just turned on and seems to be working. Thanks!
Thanks so much!!!!! I thought I'd have to buy a new one!
i just went to turn on the ipod to listen to music and that on my ipod i have 412 songs on it but now i dont think going to have nothing on it because it says ipod diagnostics SRV Feb 03 2005 and gives me of choices like memory IO and Power Status DIAG VER Reset and AutoTest and what happens if i hit the Reset does that delet all my songs ?
I think it would just restart your iPod the same way holding the center button and play would do. I am not 100% sure on that one though. Sorry.
Very helpful indeed. Got "Do not Disconnect" problem and the instruction work as expected.
Ummm…I think that I had pulled the iPod out of the computer while it was disconected and now it has the charging sign and is still frozen and is not respoonding to any of these teqniches. Please Help me
thanks!!!!!! this happened to me at work. i still had an hour to go and no tunes (aside from a fuzzy radio). worked like a damn charm!
my ipod came back to life, as i tried to skip a song.
mine ipod 30gb with video. menu and center button reset worked for me.
very very thanks.
my menu button does noy work even if i reset it
Thanks for the instructions,this is not my ipod it's my nephews I thought I had torn it up.Thank God for you,you life saver…….
Thank you! I put my "completely dead" 40gb iPod in the dock and pressed and held the Play and Menu buttons for about 10 seconds and the apple appeared. The sucker is 3 years old, so I was this close to dropping it in the trash, too…
omg…thank u soooo much…ur my hero!!! everytime my iPod freezes…i just wait for it 2 run out of battery….but den you saved my life!!! i freakin luv u!!!
I NEED HELP i did what you said but it still is frozen. i have the ipod nano second generation and it froze while switching to a song. i triend to plug it in into i tunes and restart it that way but it didnt read it and it says its not there. plz plz plz plz plz plz …. ect. help me imk desperet!!!!!
good directions….worked great!!!!
i deleted the music files from itunes accidentally and now i do not have the songs on Itunes, any way i can recover the songs.
I have iPOD 30Gb, one day it just stopped playing song, I can select song and I can play in itune, but in Ipod it dont play, I press play it is just 0 sec, I can forward song but it dont play, I tried to go on Game, Music Quiz, and ther game is playeing And a have to celest song but I dont hear them. When I press play button I have how drive start work and then just stopped and nothing hapening
I restarted ipod and formatet and reset , nothing help, You thing my iPod is dead? Maybe hard drive dead? PS. Im Not english so sorry for gramma 
PPS. Help please, send your comment on Ged@k2team.tk
thanks!!!!! it really worked! you're a lifesaver! mwah!
my ipod will not play my songs and when i press next it goes threw all my songs what can i do
my ipod 80gb video got stucked up last night and it is still open upto now..then, just at this very moment, is shutted off..i saw an apple icon.i mean everytime i open the ipod it shows an apple icon.is there something wrong with that or it's now ok?pls answer asap.
I just wanted to say the info was right but when it went to the apple screen I could not go to my songs I am pist what do I have to do to get out of this situation
woooww THANKS worked fine 4 me
:):):):)
Hi i have a ipod nano 8GB Gen 2, which froze this morning, i followed the steps at the top of the page and they worked, i was amazed,i would just like to thank you for your assistance and help
Jack
omg thanx, this happened to me all the time…and right after i charged it for forever…i had to wait to have the baterie died..and then i had to re-charge it..it was a pain in the neck!! well thanx alot..!
hi, i had my ipod hooked up to my xbox 360 and i disconnected it and it stayed at the do not disconnect screen, and i tried the reset options like 5 times..any suggestions plz and thanx
hey fer songs that dont play, turn hold to off, then hold down the center and menu buttons, thanks kid
Oh Hallellujah seriously my dad was this close to beheading me! Thnx so much luv ya babe!
I thank you, my children thank you (they were close to being beheaded…).
hi, i have a nano and i connected my ipod into the charger and about 5 minutes later i disconnected it and the green charging thing is still in the corner but the whole ipod is frozen and i dont want to restore it because i dont want to lose all of my songs. The holding menu and center steps didnt work and neither did the holding menu and play. what do i do?? helpp please
i have a old 20gb ipod its not working its just saying apple logo and a sad ipod thing
thank you!!!!
I have a 30 gig Ipod i just bought today. I've tried to reset it with no luck. All it keeps doing is turning on and off making a clicking noise. When it turns on only the apple logo will come up. This really sucks, I only got to enjoy it for about 15 minutes before this happened. Is there anything I can do to reset it?
hey thx a lot for ur help. i was so tensed cuz i had some imp stuff in it and was afraid i might lose it. thx a lot for giving such a wonderful solution.
WOW – I didnt know how attached I was to my Ipod until it froze and was rendered useless.
Thank you so much.
thank u so much it's great, it worked & i reset mine. thanx
Thank you so much!
Thank you so much! My ipod wouldn't play any sound at all and I wasn't sure what was going on! Thanks again! = )
i'v had this i-pod for about 1 year and it doesn't turn on and wont charge or hold charge
any advise other than throughing out the window
how do i find out what generation my ipod is by model number.which is A-1059 EMC#1995 20GB NO VIDEO? SO I CAN REPLACE BATTERY WHICH ONE DOES IT TAKE?
OH MY GAWD!!! I ALMOST CRIED AND ALMOST SMASHED MYIPOD TO THE FLOOR!!…but then i thought i'd search for it on google then this site came up and had the instructions and everything and i tired it and it worked and im like sooooo blesssed!! YOUR A LIFE SAVER!!!.lol..keep it up! xo
Thank you many times over – I managed to erupt two or three blood vessels in the process of shaking and shouting at my frozen Ipod, but all it needed was your suave little trick. Fooled it, ha! Thank you again.
Best,
Stephanie
Thank you!
I'm yet another person you helped out of this ridiculous situation with the i-pod mini freeze up.
Thank you for your good work.
my ipod been working this morning. then when i get on the bus, theres a black screen, and i did everything but it still wont come on. what should i do?
thanks! thought i broke my wife's new video ipod. I figured there was some sequence of buttons to press, but wasn't patient enough. Now my wife won't kill me.
THANK YOU. I was so afraid I had fried my iPod 20gb somehow. I'm a damn fan!
Thanks dude my ipod nano is back on track and now i dont have 2 $ a new one DDDDDDDDDDDUUUUUUUUUUUUUUDDDDDDDDDDDDDDEEEEEEEEE!!!!!!!!!!!! i just wana say thanks agin wel c ya dude man thanks agin dude im just so exited dude wel c ya!!!!!!!!!!!!!!!!!!!!!1
Bull crap man my ipod still doesn't work man what is da problem and i m not buying another one dats 4 sure please find me another way i have a 15gb 3rd generation ipod thanx but no thanx but find another way
Thank you so much!!!!!!!!!!!!!!!! I also tried to skip a track, but instead of freezing, it kept skipping tracks without stopping, and I was unable to switch it off probably. You just stopped me from smashing it into the wall… ;oD
THANK YOU THANK YOU VERY MUCH YOU HELPED ME ALOT
I have a video iPod and im trying to reset it to factory settings but it just wont work. Anyone know what to do
If you try the reset and it doesn't work… plug it into power and try again. If still nothing, let it charge for a few hours and try reset again. If still nothing, it could be one of two things. Some models have little hard drives, if you hear a clicking sound or have dropped it, the drive is bad. Will need service if under warranty.
It could also be the battery needs to be replaced. There are batteries with the tool needed and instructions avaiable. I have seen them at CompUSA in the past. Good luck.
Ipods generally can take some abuse (Have 4 of these now). My daughter actually washed her shuffle afetr leaving it her pocket. I let it dry for 5 days without trying to turn it on (that will fry it for sure) let a fan blow on it (no i didn't open it) When I was sure it was dry, it came right on.
THANK YOU SOOOOOOO MUCH!!! this is only the second time my ipod has froze…and i never knew how to restart it until i read this thank you so much!
hey, the other night, i had barely listened to my i-pod, and i turned it off, and put it on hold, that way it wouldn't turn on and drain power.but when i got home, i switched off the hold, and the weirdest thing happened, the screen still showed the little lock, meaning it was still on hold, i pressed every button, and for hours did every thing i could.i really love my music, and it's really starting to affect me when i can't listen to it when i'm on a bus, or out in public by myself. music is my motivation, and i really hope you know how to help.
mike
Cheers,
my ipod froze when unpluging it from my comp . this worked first time thanks very much
Thanks for the tips, my iPod has frozen before, i got it undone, but this time i couldn't, and this really helped, i tried almost every thing, pressing buttons holding buttons, just not teh rights ones!!! lol thanks for the help mate!
I have a question. I dropped my ipod like about 6 feet or so from the ground. And now every time i charge my ipod the folder and exclamation point stays there. Should I keep on trying to reset my ipod because I didn't get to the apple screen yet -_-
Yo thanks alot your instructions are awesome. I couldent thank you enough:)
Just wanted to say thanks!
thank youuu i dropped my ipod and it froze. I tried your instructions and it unfroze after a few attempts thanks again
Help me my iPod nano is so messed up. i was listening to sweet home alabama and it cut off. i pressed the center button, and it had a pic of a sad iPod. Tried reset and computer, Nothing. HEEEEELP!
Hi to those who still haven't made their ipod work after doing these. Try updating your itunes to the latest version then reformat your ipod again. I went to this place where they fix ipods and they told me that as long as you're using the old version of itunes it ruins your ipod.
Try doing this it might help. I haven't used my ipod for 6 months because I thought it was already broken. But after I did this my ipod started working again.
thank you so much! it helped alot. i wanted to scream! haha (:
i hav a ipod photo…wen i hold the left and centre button, it takes me to this menu wif diskmode, reset, etc…i tried resetting wif all these instructions but it still doesnt work!
Your resetting advice was a lifesaver (well, at least a headache saver). Thing locked up and wouldn't shut off or connect to itunes. Was getting ready to return it to the store. Your hold menu and select button worked in a zip. Thanks
that was amazing. my ipod got smashed and the screen can not be seen execpt for the battery icon. about a month after the screen cracking, my ipod stopped working. i almost hit it with a crowbar, but tried to fix it instead. you technique worked like magic. thanks
While my daughter was listening to her iPod, the songs suddenly started changing on its own. Until it suddenly froze. I reset it for her using the Menu and middle button. It reset but all her songs were erased. I am now trying to restore using iTunes 7 but am getting the msg unable to restore because it contains files that are in use by another application. I have no other apps opened. I saw one other comment on your site with this same problem but don't see a solution. Please help.
great it worked
yayy i really thought my ipod video was gone for good and i already tried holdin the select & menu buttons and nothing was working. then i saw your site and saw the Toggle Hold Button tip and it worked! thank you!!!
Heyyy!! I tried it on my iPod video and it worked!!
Saved me heaps of time going to the apple store.
Thank you very much
you are amazing. thanks alot
Thank you so so much. I thought that my iPod was broken from the windows vista problem, but now it works fine.
Thank You! Very helpful instructions!
thanxs for ur help……the ipod.com didn't no good…thanxs again
thankx mate worked a treat
Thank you so much…very helpful!
Thanks man. It worked and I have my iPod up and about again.
mine says
Pleasa wait…
run: bl on
PASS: bl blink
FAIL: bl off
reset to continue
but the thing i cant reset!!!!!!
Thank you, the first tip worked!!! (iPod 40Gb)
Another thank you – your first reset tip worked perfectly (ipod photo).
Very clear instructions. Most importantly, it works.
Thanks! worked like a charm!
yeeeeeyyyyy!!!!!!!it worked! my ipod vid froze and i almost died..i couldnt sleep. i came across this site..thank you, thank you, thank you…love u guys!!!!!MWAAAAAAH!!!!
OMG! Thank you so much. I just got my 20gb 4th gen iPod from ebay and I somehow messed up. Now after finding your page my iPod is back. Thank you so much!
WOLA IT'S MAGIC THANKS SOOOOOOOOOOO MUCH NOW I DON;T HAVE TO LOOK AT THAT UGLY PIC OF THE BATTERY CHARGING YEA THANKS AGAIN
TU AMIGA