Is your iPod Broken? iPod Reset Instructions

June 10, 2004 · 1,062 comments

in 2004, Tips & Pointers, Werty

So I was using my ipod at work today, a song come on that i did not want to hear and I hit the next button. Well my ipod locked up and just froze.

Anyhow i searched google on "how to reset an ipod 40gb" and came up with nothing but crap answers, then finally found the apple manuals:

To reset iPod mini, iPod mini (Second Generation), iPod photo, and iPod (Click Wheel)

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

Press and hold the Menu and Select(center button) buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button (center button) is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.


Reset Apple iPhone instructions
Turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

Reset iPod Touch Screen (instructions coming soon)

Reset Click Wheel Ipod (newer ipods including resetting an ipod video)
1. Flip the Hold switch on and off and make sure it ends up no longer on hold.
2. Press and hold the Menu and Select buttons (center Button) until the Apple logo appears (may take 5-11 seconds, and you may need to repeat this step)

If this not work for you try plugging your ipod into computer or wall power.


Resetting iPod (with dock connector)
Most problems with iPod can be solved by resetting it.
To reset iPod:
1 Connect iPod to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Play/Pause and Menu buttons for at least 5 seconds, until the
Apple logo appears.

If Your iPod Won't Turn On or Respond
* Make sure the Hold switch is off.
* If you're using the iPod Remote, make sure the remotes Hold switch is off.
* If that doesn't work, connect iPod to the iPod Power Adapter and connect the
adapter to a working electrical outlet. Your iPod battery may need to be recharged.
* If that doesn't work, your iPod may need to be reset (see above).

Resetting iPod (with out dock connector)
If that doesn't work, your iPod may need to be reset.While the iPod
is connected to power, press and hold the Play and Menu buttons
for at least 5 seconds, until the Apple logo appears.

Resetting iPod mini
Most problems with iPod mini can be solved by resetting iPod mini.
To reset iPod mini:
1 Connect iPod mini to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Menu and Select (center) buttons for at least 6 seconds, until the
Apple logo appears.
If Your iPod mini Won't Turn On or Respond
* Make sure the Hold switch is off.
* If you're using the iPod Remote, make sure the remote's Hold switch is off.
* If that doesn't work, connect iPod mini to the power adapter and connect the
adapter to a working electrical outlet. Your battery may need to be recharged.
* If that doesn't work, your iPod mini may need to be reset (see above).

Reset Ipod Shuffle
1. Unplug iPod shuffle if it is connected to your computer.
2. Switch the shuffle off (you cannot see the green stripe).
3. Wait 5 seconds.
4. Move the switch to either play or shuffle (green stripe would be visible)

Here is a link to the official apple website about resetting your ipod.

And to the people that report the following icons on your iPod screen:
* A sad looking ipod face with explamation
* an exclamation point on a folder
* an exclamation point on a battery
* a disk with a variety of icons, including magnifying glass, x, arrow and exclamation mark
* apple logo
* do not disconnect
* power adapter plugging into the wall

I have not seen many of these, but it may be due to me having a 3rd generation iPod, if you see any of these icons on your ipod check out this article from apple summarizing them.

I also have found a site that shows you some advanced (void the warranty) tricks to try and fixing your iPod problems, involving opening them up to fix the hard drive. Try these at your own risk.

Remember you are not alone when your ipod freezes. Best of luck resetting your ipod and thanks for leaving your comments!


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{ 3 trackbacks }

Update and Top Searches this week » werty dot net 4.0
03.05.06 at 5:26 pm
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Stephen’s Personal Blog » Blog Archive » iPod Mini Reset Instructions
12.21.07 at 1:19 pm

{ 1059 comments… read them below or add one }

1 Scott K 01.27.05 at 4:21 pm

Thank you, thank you, thank you!

I just experienced my first ipod mini 'hang' and your instructions on what do do were right-on.

Thanks for fixing what was looking to be a bad day.

2 hmdvd2005 02.01.05 at 12:10 pm

I have a mini ipod and i cant reset it, as the bloody thing has no way i can see to be opened or unscrewed i cant do anything, when i try to charge it, nothing happens, tried to reset, still nothing….what can i do?

3 Anonymous 02.05.05 at 3:58 am

My friend had the same problem. His warranty was over so he did not want to bother sending it in or anything. It sucked for him and he will never buy another ipod again.

I would check to see if you are still covered and if so send it in.

4 Anonymous 02.05.05 at 1:10 pm

my ipod completely blanked out, had no way of getting in! when i had finished cursing the good name of Apple computers, i tried your reset technique and it switched straight back on!! thank you!!

5 Anonymous 02.13.05 at 3:54 pm

My headphone remote stopped working altogether. The headphones worked but not the remote. After getting another remote sent out (I was under warranty) It didn't work either. I stumbled on your site, tried the reset you suggested and hey presto! it started working again. I guess I keep forgetting that the i-pod is just a real cut-down computer. Just because its an apple doesn't mean that it won't crash.

6 Anonymous 02.17.05 at 2:07 pm

helpp this did not work for me… my ipod is still stuck on american idiot and I did everything you told me to do ahhh ipod come back ;{

7 Anonymous 02.19.05 at 8:12 am

Thanks! That worked like a gem! (Especially after looking everywhere for my warranty and falling short!). Appreciate the advise!

8 Anonymous 02.21.05 at 9:47 pm

Or you can do nothing (if you don't have a charger connected) because when the iPod freezes it is invariably accessing the hard drive, and the battery will soon become discharged. When you recharge the battery later the iPod will boot-up and you'll be fine. Don't panic.

9 Anonymous 02.27.05 at 8:13 pm

Hmm… well i tried to reset it and no luck what so ever. I went to upload more songs to my iPod from my comp and it died. Its stuck on the Do no Disconnect screen and its making a noise like its booting up and then makes a clicking noise and keeps doing it over and over and over… :'( WHYYYYyY?!

10 Anonymous 03.01.05 at 3:52 pm

I've had my ipod mini for 3 months, then i was listining to a song. It kept skipping and i was like….an Iopd mini is not supposed to skip. Then it got stuck on that same song and it wouldn't do anything.THANK-YOU!!! The reset thingee worked….

11 Anonymous 03.02.05 at 3:33 am

It did work for me !!!! Not in the first attempt but in the second!!! Many thanks.

And I did not loose any of the data inside. The funny thing is that the battery appears to be totally charged!!!

12 Anonymous 03.02.05 at 3:33 am

It did work for me !!!! Not in the first attempt but in the second!!! Many thanks.

And I did not loose any of the data inside. The funny thing is that the battery appears to be totally charged!!!

13 Anonymous 03.03.05 at 7:56 pm

Thank you for the help! I wasn't sure whether or not I would be able to revive my iPod.

14 Gabbo 03.05.05 at 6:43 pm

Fantastic! thank you! my iPod U2 special edition locked up whilst I was jogging today. yours was the first site I googled and the iPod mini instructions worked a treat for reseting it. Thanks a bundle!

15 Anonymous 03.09.05 at 7:22 am

Whoa, the reset procedure sure brought my iPod Mini back into XP.

Thanks.

Jesper, DK

16 Anonymous 03.14.05 at 10:36 pm

HELP!!! my ipod keeps shutting off and im sure theres no battery so i go to charge it up and nothing happens just a battery symbol shows up then i try reseting it and it will charge for about 2.2 seconds and then just shut off again! PLEASE HELP !!!!

17 Anonymous 03.21.05 at 10:18 am

I wonder why it need to be connected to the power supply but anyway you are a great help and saved my 3G ipod from a "do not disconnect" stuck on screen hang

18 Anonymous 03.22.05 at 7:55 pm

My ipod is freezing all the time annonymously. It started this a while ago and all of the ways to reset an ipod work, but do not stop the freezing. I need to know another way to reset an ipod, i dont care if it gets rid of my costum settings or songs. PLEASE HELP ME!!!

19 Anonymous 03.25.05 at 11:23 pm

The reset instructions worked for me…I just wish I had found them before I threw the ipod against the wall…any advice on fixing a cracked screen?

20 Sarah 03.29.05 at 11:42 pm

HOLY CRUD!

your instructions were perfect and now i dont hate apple anymore! i was about ready to throw the damned (although pink and pretty) thing against the wall!

21 Anonymous 03.30.05 at 8:01 pm

U R RETARDS ALL OF U, THESE RESET INSTRUCTIONS R ON APPLE.COM/SUPPORT/IPOD U DIDNT NEED 2 GO LOOKIN AROUND 4 THIS SITE!!! THE SAME INSTRUCTIONS R ON THAT SITE…WOW

22 Anonymous 04.06.05 at 3:57 am

With your help I just managed to 'save' an iPod mini for a beautfiul woman i know… now she says she loves me… :)

23 Anonymous 04.08.05 at 2:43 pm

U R RETARDS ALL OF U, THESE RESET INSTRUCTIONS R ON APPLE.COM/SUPPORT/IPOD U DIDNT NEED 2 GO LOOKIN AROUND 4 THIS SITE!!! THE SAME INSTRUCTIONS R ON THAT SITE…WOW

RE: you are an idiot. apple's site is a clusterfuck of marketing crap. this site is much easier to get to the info you need.

24 Anonymous 04.11.05 at 1:01 pm

Thanks for the instructions. Oh yeah and as far as the idiot that wrote that noone needs to look for this site, well you most deffinitelly did if you ended up posting here so piss off.

These instructions should have been in the manual and NOT on Apple's site. After all people read manuals and then do looking for techincal support.

25 Anonymous 04.14.05 at 7:18 pm

They ARE in the manual, you dipwad.

26 Anonymous 04.18.05 at 4:25 pm

Using the Menu button and the Play/pause button did nothing for me. Using the Menu button and the center button reset it w/o any problems.

27 iscariota 04.22.05 at 6:44 am

Wow… "reset ipod" on google returns your blog on pos #1!!!! Great! … by the way, thank you :-)

28 Anonymous 04.24.05 at 1:15 pm

FYI on the clickwheel iPod its the Menu & Select buttons at the same time.

There is a nice little movie at apples site.

http://www.apple.com/support/ipod/tutorial/ip_gettingstarted_t14.html

Thanks for atleast pointing me in the right direction.

-

29 Anonymous 04.24.05 at 10:28 pm

chief,
if for some reason this page gets ranked #1 in Google when you search for reset iPod, could you do everyone a favour and be bit more specific in which instructions apply to which iPods?

I have an iPod with a dock connector, a 4th gen (click-wheel) but the first paragraph of instructions do not apply to it.

Or else link to Apple's instructions:
http://docs.info.apple.com/article.html?artnum=61705

cheers,

30 Anonymous 04.25.05 at 3:20 pm

Same here, on a Green Mini, had to hold down MENU and center button at same time for five seconds.

Took three tries for some reason.

Hooray, music for the way home after all!

~js

31 Anonymous 04.25.05 at 7:42 pm

my ipod does not work i have tryed to fix it non of the fricken buttons work

32 Anonymous 05.03.05 at 4:12 pm

tanks alot u saved my ipod

33 Anonymous 05.05.05 at 9:20 pm

It is still stuck, even after the reset.

Help!

34 Anonymous 05.07.05 at 4:29 am

thankyou thankyou thankyou. I was about to throw it through the window.

35 Anonymous 05.07.05 at 5:43 am

The menu button on my ipod 20 won't work. The songs wil play and stuff, but if I want to go back to look through the other playlists, the menu button refuses to work. What do I do?!?

36 Anonymous 05.07.05 at 12:11 pm

Hi, thank you so much for writing on how to fix the Ipod Mini. It proved very useful, thank you very much.

Thanks JJ

P.S Would you mind if I put a link to your information on my website?

37 Anonymous 05.09.05 at 1:41 am

I get a frowning iPod and that is exactly how I feel about them now. Peice of *$!# I will never buy another one ever again and am starting to regret not getting the Creative Zen MP3 player.

38 Anonymous 05.10.05 at 3:43 pm

Who knew it colud be SO easy ;)

Thanks for the article.

39 Anonymous 05.11.05 at 6:06 pm

THANK U!

40 Anonymous 05.11.05 at 10:57 pm

worked like a charm! & as for the guy calling evryone idiots-why waste my time at apple's site? they made this constantly malfunctioning thing in the first place

41 Sam 05.12.05 at 2:35 pm

Thank you SO much! When my iPod mini wouldnt turn on or charge I thought I'd killed it! You're reset instructions are great. Thanks again!

42 Anonymous 05.15.05 at 9:19 pm

OMG i got my i pod for christmas i thought i broke and i have been searching for eight hours! This fixed it God offically love you.
Thank You are an Angel!!!
I Luv You!!!

43 Anonymous 05.15.05 at 10:36 pm

Thank you very much!It took all of two seconds and you explained it very simply for people like me…the ones who always seem to have the copy machine break when they use it..weird things happen when I touch computers so it's no surprise that only a few days after geeting my ipod that I would "destroy". You are the best!

44 Anonymous 05.18.05 at 10:16 pm

Thank you! Thank you! My iPod froze and your tip saved me a lot of time.

45 Anonymous 05.20.05 at 4:09 pm

I just froze up. Search google search and you came right up. Instructions worked first time! Thanks

46 Anonymous 05.20.05 at 8:04 pm

Thank you very much.
Very clear instructions perfect solution. Good work.

47 Anonymous 05.21.05 at 8:51 pm

Thank you so much! When my Ipod wouldn't respond I thought it was done for. I searched the apple site but it was taking quite to look through all of the purchase opportunities to find actual help. These instructions helped so much and were easy to find! Thank you :)

48 Anonymous 05.28.05 at 6:54 pm

thanx y'all, holding the menu + the middle button worked fine and reset my ipod mini after a screen freeze!

49 Anonymous 05.29.05 at 5:07 am

I dropped my ipod down the toilet and thought i'd just lost all of that money but the ressetting instructions worked… thank you sooo much!!!

50 Anonymous 05.29.05 at 7:59 pm

My friends Mini just froze in my hand, this never happens with my 4th Generation 20GB model.

This was a life saver, i didnt want her mad at me =)

51 Anonymous 05.30.05 at 10:20 am

thank you so much

52 Anonymous 05.30.05 at 6:45 pm

thank you thank you thank you thank you.

53 Xi 06.03.05 at 6:57 am

I was so scared when it froze and the hd started making weird sounds. Your instructions worked perfectly. You're a lifesaver ^__^

54 Anonymous 06.03.05 at 9:50 pm

Can anyone help me? I have the mini and the menu button will not work. I've tried resetting it a dozen times and the menu button worked about 2 times. When I go to the "extras" menu, i cannot go back to the original menu by pressing "menu" again. I have to reset it to get back. Can anyone help me so I won't have to reset it every time I wanna play a song or "sleep" to music?

55 Anonymous 06.04.05 at 6:02 pm

YOU ROCK!!!

56 Anonymous 06.04.05 at 6:03 pm

THankyou!!!!!!!! that worked so well!!!!! at first i thought i was going to lose all of my songs when i reset it but then i read someones comment who said that none of the songs were lost

57 Meeki 06.04.05 at 6:12 pm

*sigh* i am saved! THANK YOU! your info worked so well! i do admit that it is just as easy to go to apples but this site had what other people said! one of my main worries about resetting was that i was going to lose all of the data but someones comment told me otherwise so i decided to give the reset a try!

58 Anonymous 06.14.05 at 8:32 am

My ipod mini want reset its stuck on the same screen where i was playing a game, I pressed the play/pause button and it just stopped…PLEASE HELP ME

59 Anonymous 06.15.05 at 10:11 am

I had my Ipod mini plugged into my laptop as i was updating a playlist, and i needed to charge it, i have only had it a day, i looked at the screen and the apple logo was on, and it was stuck, i tried to reset it and it is doing nothing, when i plug it back into my laptop it just makes a weird clicking noise!!! any ideas?

60 Drew 06.17.05 at 11:07 am

Thank you so much my friend called and woke me up and said i need to reset my ipod and i thought i was never gonna go back to sleap but i found your site and got to go bak to bed thanks a bunch

61 Joshua 06.17.05 at 11:36 pm

Thanks, Worked a charm!

62 Anonymous 06.19.05 at 12:15 am

My Ipod is stuck in japanese mode.. And resetting didn't help. How do i get back in english??

63 Anonymous 06.21.05 at 7:42 pm

whee!! THANK YOU — worked great! none of my songs got deleted either :P

64 Anonymous 06.22.05 at 3:29 pm

Thank you! My iPod is just one month old and I experienced my first hang. You were the first match I tried on Google, and it worked!

65 Anonymous 06.22.05 at 3:31 pm

Thank you for your help….
Lights went out while updating and the iPod just froze…..

THANK YOU SOOOOOO MUCH!

66 Matt E. 06.23.05 at 9:18 am

This site was a godsend for me today. I've had my iPod mini since Xmas and haven't had a problem until today.

I took my iPod off the dock this morning and it was completely locked.

As I was off to work I did not have time to look for the manual. I figured I just google it or go to apple's site when I got to work.

To all those ppl who say that this site is for retards and idiots, realize that some may not have access to their user manuals. As far searching apple's site, I find it rather interesting that this site was first on the google list. I don't see an entry for Apple.

67 Anonymous 06.23.05 at 6:27 pm

THANK YOU!!!!!!!!! My ipod locked up on me at work and I didn't have my manual. You saved my evening!

68 Anonymous 06.28.05 at 10:27 pm

Just wanted to thank you for having the presense of mind to create a webpage to help out all of us stuck out here in purgatory.
I'm on my third iPod and as far as I can remember this is the first encounter I've experienced with it freezing. In reference to the comment posted by Matt E., I want to reiterate the point he made in regard to searching Google for an entry detailing the resetting procedure for an iPod rather than going straight to Apple's homepage. Apple is a phenomenally designed and managed company. That said, they lack substance on their site. It is far too difficult to find what you're looking for if you don't have infinite patience. It is too generally categorized to be quick. However, I will always remain faithful to Apple and iPod.
As a side note, I would like to say that the vast majority of iPod defects can be linked to mistreatment. iPods are miniature computers that are EXTREMELY delicate. I strongly suggest saving up your little allowances and splurging on a very tough protective iPod case. It will save you a great deal of time and frustration should you drop your iPod.

69 Anonymous 07.15.05 at 8:57 am

I can afford to reset my iPod 4th Gen(cllickwheel)I need my iPod now. Cmoe up with a better solution and i might buy it otherwise get stuffed!

70 septuagint 07.16.05 at 11:00 pm

Thanks for the page. Yeah, I knew it couldn't be dead, it just seemed like a quality product. Found you on my first google.

I don't think they are as delicate as you think, anonymous. I keep mine in my leg pocket and it slams all kinds of stuff and still manages to play the Doobie Brothers. Of course I never installed the Doobie Brothers on it, but that is totally ir-elephant to what I'm talking about…

71 Anonymous 07.17.05 at 4:27 am

you god :P

72 Anonymous 07.17.05 at 7:34 pm

Thanks. I didn't have the manual here and was glad to find your page.
Thanks!

73 Lee 07.23.05 at 1:43 pm

i have a 40 gig ipod and i upload all the songs in a friends computer, and when i installed in my computer it erased all the music! so i had to put back the music again, and now i travel and i have another computer, what i should do so when im installing it doesnt reset, erase all the music? pleeeeeeeeeeease help me grazie

74 Anonymous 07.26.05 at 1:08 am

I used your steps to reset my ipod and stuff, but then after I reset it, and it went to the apple logo.. what do you do next?
What buttons do you press to make it turn on?

75 Anonymous 07.26.05 at 11:29 am

THANK U SOOOOOOOOOOOO MUCH YOUR ARTICLE HELPED ME BIG TIME AND SEEING AS I LOST MY MANUAL I CANT THANK U ENOUGH

76 pretzel 07.27.05 at 9:11 am

Wow it's amazing to me that since the post back in January that folks are still needing to reset their frozen iPods six months later.

Thanks for saving my lil' pink mini. I thought she was done for.

77 Anonymous 07.28.05 at 5:21 am

thx!

78 Anonymous 07.29.05 at 2:10 am

Just about to go on holiday, and i get a lock-up. a quick google and here i am with a fully-functioning ipod. thank-you :)

79 Anonymous 07.29.05 at 12:29 pm

Thanks ever so much. Mine has been freezing a bit recently. Now I can stop it without having to wait hours for the battery to die. Thanks again!!

80 pennellsny 07.30.05 at 11:15 am

My ipod click wheel is frozen in the locked position. I have toggled the lock switch – held it on a flat surface while pressing menu and play, then menu and select. I have repeated this process several times plugged in to wall, plugged into computer (Mac ibook) not plugged in. I have updated my ipod. Finally I restored the ipod. Oh and I did let the battery run out completely. It does charge and the computer recognizes it and the restore was successful but no matter what I do I can't unlock it. I was even able to load music back in but I can't unlock it.

81 Queen Simerah 08.01.05 at 7:33 pm

It Really Works!! Quick and Easy. I didn't think it would but I placed it on a flat surface and pressed the menu and select after playing with the hold button (I did this twice). It Works now. Thanks!!
I hate reading manuals:)

82 Anonymous 08.01.05 at 7:51 pm

Thank you so much for this! =D

83 Anonymous 08.01.05 at 8:01 pm

Thank you so much!!

You just saved my life (and about 500 dollars)

84 Anonymous 08.02.05 at 7:44 pm

big thanks!
it kinda sux that my ipod mini hang up on the first day of use, hope it will not come again

85 Anonymous 08.05.05 at 8:42 pm

thank you so much!! I thought that I was going to have to face my father in one of his "I'm too drunk to give a f**k about your problems" but b/c of you, well, you just saved my arse from something that could have been terrible! THANKS!! *hugs*

86 Anonymous 08.07.05 at 6:51 pm

just today my ipod froze on me on my way home from church. so at first i thought okay, God is punishing me because I wasn`t really paying attention to the sermon. but then after i did the whole reset thing {i found that info in the intructions manual, BTW} and it would just go back to the apple logo everytime, or it would have this folder with a warning sign next to it…probably meaning a corruption of some sort. so…as of right now i`m letting the battery die-out…and hopefully it will recharge normally like it always has. but this is the first time it hasn`t resetted. the whole freezing thing has happened a couple times before, and i knew what to do already at the time. so this happens and i`m totally scared because my dad may get mad because he spent about $500.00 or so. oopsie. soo…can anyone PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE HELP!?!?!? or else i`m a dead-girl typing. ahhhhh. so if anyone has had the same situation happen to them please help…? yeah…? thankss!

87 Anonymous 08.09.05 at 1:33 pm

Yes – I'd like to concur with some of my fellow iPod mini mates. I too had to press the menu and the CENTER button before it worked for me.

Cheers from across the pond.

88 tokyo goat 08.10.05 at 6:46 pm

thanks. just got through my first hang as well. cheers for the guidance.

Andrew

89 Alex 08.17.05 at 5:05 am

It worked!!!!! i was goin crazy without it. ur a fucking Legend!!!!

90 Anonymous 08.21.05 at 9:21 pm

I've tried to follow the reset instructions but that will not work. Any suggestions on how I can get it to reset?

91 Anonymous 08.23.05 at 5:34 pm

Thank you :) Thank you :) THANK YOU!!!

92 Anonymous 08.25.05 at 1:20 pm

Thanks! very helpful! speaking of google, you're the first link up now! Grats! and thanks again for posting this handy factoid

93 Kristen 08.27.05 at 10:31 am

the problem my mini has is not fixed my the reset technique. it's worked in the past but when it froze mid song and i reset it, the apple logo appeared and then the folder with the exclamation point….as someone before said. i tried going into windows explorer and opening the ipod updater to either update the software or restore to the orignal factory setting but my computer isn't recognizing my ipod and is saying 'cannot mount ipod.' i've tried everything i've seen online and most of it doesn't work even the slightest bit. please help.

94 tara d 08.28.05 at 8:06 pm

I was so bummed when my relatively new IPod crapped out after only six months' use. I couldn't scroll using the click wheel, which meant it was stuck on the last playlist I'd used. The reset wasn't working so I toggled the hold switch as suggested, and that freed the click wheel up enough to respond to the reset command (holding down the menu button and selector).

My warranty has expired–now I know why it was so short. Thanks so much for your help, whoever you are!

95 Anonymous 08.29.05 at 12:53 pm

Uhh…if all of you retards hadn't lost your users manual, you wouldn't have this problem. Its explains concisely how to reset the iPod in the booklet that came with it. Idiots…

96 David Coronado 08.29.05 at 6:28 pm

Thanks for the info!! I knew how to reset the darn thing, but what was key was the part about the one finger not touching the click wheel.

97 theconsequencer666 08.29.05 at 7:28 pm

I left my ipod on all night, then when it was out of battery, i recharged it. I accidentally pulled it from the wall when it first restarts when it is out of battery and is first being charged.It has been almost 3 days, and it will not accept a charge, or be recognized by my computer. Is my battery broken because i have tried to reset when its plugged in the wall unit about 20 times in every different way. Is this because of Limewire files?

98 Anonymous 08.29.05 at 8:45 pm

i have an ipod mini and everytime i try the reset techniques (pushing down the menu and select buttons at the same time), the apple shows up, but right afterwards, a picture of a dead-face ipod (with the x's for eyes and mouth) shows up with a exclamation sign…has anyone gotten that also?

99 Anonymous 08.29.05 at 11:33 pm

Thanks

100 Hayley 08.31.05 at 1:49 am

thank you SO much! my stupid mini wouldn't work for hours and i got really worried :P

101 Anonymous 09.01.05 at 11:26 am

Anytime i try to turn my ipod on the apple symbol comes up and then a mini ipod appears on the screen frowning at me with a big exclamation point. Can anyone help me?

102 Anonymous 09.01.05 at 12:37 pm

I finally got my mini unfrozen just by holding down the center button but after I get the apple logo it freezes up again. If I toggle the Hold switch it turns itself off again. Any help out there? Its fully charged.

103 Anonymous 09.02.05 at 10:29 pm

You are the man. Thank you.

Oh, and the "you are retards" guy is a loser.

104 kristen 09.04.05 at 9:06 am

usually when resetting your ipod doesn't work you should take it into the apple store. even if you don't have a warranty there are ipod experts cleverly named 'geniuses' there who will try to help you. unfortunately when i brought my ipod in to them they could not fix my problem and i had to get a new one. it's a good thing i still had my warranty though. if it's a problem that can be fixed without a warranty, taking it to an expert is your best bet.

btw. my ipod completely broke because of downloading music illegally from such places like kazaa, limewire, bearshare, etc. whoops? if you want to own an ipod for as long as possible, pay for your music!! itunes or cds is the way!

105 Anonymous 09.05.05 at 10:37 am

You're number 1 on google for "reset an ipod" for a reason. Worked perfectly (especially with the hints). Thought I'd killed my friend's ipod. Thanks again!

106 Maddy 09.06.05 at 6:05 pm

thank you sooooo much

i went on other sites and they said the play and menu button, but yours was correct!

107 Anonymous 09.08.05 at 11:47 am

Goodness me !!

THANK U VERY MUCH

i got a 40gb Ipod from my ex boyfriend as a goodbye gift…

when it froze i thought it was the end of it… =0(

thank u very much

108 Anonymous 09.09.05 at 5:07 am

thanx

109 Anonymous 09.11.05 at 7:10 pm

oh yeah. you made my day. i just bought it about 3 days ago and this was quite a shock, but now its running again… well, will need to replace the battery but the reset trick does it for now….

110 Anonymous 09.11.05 at 7:53 pm

THANK YOU VERY MUCH

111 Anonymous 09.12.05 at 3:21 am

Thank you, I thought my ipod mini battery had died. There was no display and it wasn't mounting when I plugged it into my Mac. The reset worked a treat

112 Anonymous 09.13.05 at 9:45 am

OMG Thanx man i thought i was screwd when my ipod mini wasnt conneting to my pc this fix it

113 Anonymous 09.17.05 at 9:20 am

tx I unfroze my ipod!

114 Anonymous 09.22.05 at 10:39 am

If you accidentally turn your 20 GB iPod Japanese, you can escape Nippon in the following way:

Hit Menu
Click down to the third menu item (very short Kanji) and select
Click down to the thirteenth menu item (short Kanji again), and select (the seventh is EQ and will be in English, just as a landmark)
Then you are in the Language selection menu. Click to and select your new language! Hope it helps. Tiina!

115 R. Badger 09.25.05 at 8:44 pm

Thnaks. my Mini decided not to turn on tonight. I tired everything, hold button, power cource, headphones, all the buttons. Then I stumbled onto your site. It worked the rist time. THanks again.

116 Anonymous 09.27.05 at 3:43 pm

WOO HOO cheers man!

117 Anonymous 09.28.05 at 9:30 pm

waaa help me!!!! my click wheel is all crapped up and wont moeve and i tried to reset the stewpid like thing but it doesnt work… should i jus throw it out the second story window? or feed it to my dog? … ahhhhhhhh :( teh saddness, i need to listen to this music!!!! please help me

118 Anonymous 09.30.05 at 12:33 pm

I reset my ipod. When i turn it on an apple comes up and a mini ipod with a frowned face. what do i do??

119 Alex 09.30.05 at 2:47 pm

Yes ! It did it !!!! A million thanks from Switzerland!

120 Anonymous 10.04.05 at 4:35 am

Thanks everyone,
my mini ipod was completely frozen all the controls and screen. so i flicked the hold switch on and off, then held down the menu and middle button for 12 to 13 seconds and repeated that 5 times in a row and it finnaly worked.

121 Anonymous 10.04.05 at 5:04 am

Thanks so much! Long train journey home from work and thought I would be without my Ipod photo! Great website and again many thanks.
Paul, London

122 ol1v3r 10.05.05 at 2:37 pm

Fantastic! I thought I had to wait for my battery to run out before I got anything back from my iPod mini. Cheers for the info :)

Oli

123 Anonymous 10.08.05 at 1:46 pm

Thanks a ton man, my mini froze up on me about 4 days ago, an di hadn't been able to get it to reset for shit! I can now enjoy my jams on the morning commute. Props brah.

124 Anonymous 10.10.05 at 11:28 am

what da **** dis bull **** did not do jack ****who ever said it does work is chatting aloud of bull crap i p**s upon dis sight
kmt ( kiss my teeth )

125 Anonymous 10.11.05 at 1:41 pm

omg! thynx it like tottaly shout down…i-pod comes woth a mouael:S huda thunk it byeee thnx again..pixi

126 Anonymous 10.12.05 at 9:55 am

Thanks a lot. My 30GB ipod photo would not go back to the menu. It works fine after following your instructions. Thanks again, my ipod thanks you for saving it from a violent collision with the wall.

127 Dyck15 10.18.05 at 6:57 pm

Cheers mate, my 2nd Gen Mini was just saved by you!

128 Anonymous 10.20.05 at 11:49 am

Tried It The First Time But Couldn't Get It To Work

Tried The SECOND Time And WoopWoop! =]

Thx

xo

129 Anonymous 10.21.05 at 9:43 am

After trying this a couple times my iPod 20G Color is still broken. The middle button is broken it seems and either doesnt do anything at all or does its own thing randomly.

Very frustrating.

130 Anonymous 10.24.05 at 7:19 pm

i tried all these instructions with my 20gb 4th generation ipod and its still dead.

131 Anonymous 10.25.05 at 6:27 am

plz help me i tried the reset instructions and they didnt work and my screen just stays blank plz find me and help i am in desperate need i posted that comment earlier and now i tried it again and my ipod worked thankyou alex from switzerland oww i am not from switzierland i am just thankin him i am from aus!

132 Anonymous 10.25.05 at 4:38 pm

I got my ipod about 6 months ago and it has been working fine up till yesterday when i went to use it all my songs were gone. The songs dont appear on the computer when i plug it in either but it says that my ipod is half way filled up and i don't know how to fix it.

133 Anonymous 10.27.05 at 3:55 pm

ok does anyone respond to these comments?

134 Anonymous 10.30.05 at 8:46 am

ok i have got a mini pink 4gb! it had froze on me for the first time and i did ur instructions but they didn't wokr i have attempted so many times! i dont know wat to do!! i cant live wihtout it someone out there help!

135 Anonymous 10.31.05 at 12:06 pm

STUCK I-POD MINI SOLUTION

I tried in vain to get my i-pod mini to reset correctly after the menu button stopped working but the following solution should work. This is similar to a hard reset, just let the i-pod run out of battery. Leave it playing on a continual loop until it shuts down. Make sure that it wont turn on. Plug the i-pod into the charger and all should be well. Worth a try anyway.

136 Anonymous 10.31.05 at 3:34 pm

My iPod died and a quick google with "revive dead ipod mini" got me this site :) Thanks!

137 almost killed brother 11.01.05 at 6:44 am

i was using my sisters ipod mini but im not supposed to and it froze and i thought i broke it and she killed me but then i found this site first time and it worked.

this site is amazing!!!

138 readonaliti 11.02.05 at 4:08 am

Thanks dude! You own haha. My iPod is working now.

139 chris 11.05.05 at 12:59 am

Thanks m8, worked on the fifth attempt????

140 Anonymous 11.06.05 at 12:10 pm

i luv u !!!!!!!!!!!!!!!!!!!! thank u soooooooooooo much

141 Anonymous 11.09.05 at 9:56 am

ivi'm on my 10th time trying to reset my ipod mini. im getting the apple logo and then it shows a picture of a sad ipod and tells me to go to http://www.apple.com/support/ipod

any other suggestions?

142 Anonymous 11.11.05 at 12:40 pm

Man i love you!!!!! lol worked firstr try. great stuff!!!!

143 Anonymous 11.13.05 at 7:57 am

"The menu button on my ipod 20 won't work. The songs wil play and stuff, but if I want to go back to look through the other playlists, the menu button refuses to work. What do I do?!?" – I have the same problem as this previous poster and I dont know what to do – please help!

144 Anonymous 11.16.05 at 3:52 pm

It took several attempts, but the reset finally worked on my mini. Thanks!

145 Anonymous 11.17.05 at 8:33 pm

Well, my iPod mini is completely —— no more iPod mini for me, not my direct music, no more prtable music, man today is such a shit day, reset didnt work, nothing did, omg i think im gonna cry, my lovely green iPod mini, man i have technology, always goes dead on me.

146 Anonymous 11.21.05 at 12:43 am

my ipod is my life. that scared me shitless. thanks for the info. the resetting steps worked for me.