So I was using my ipod at work today, a song come on that i did not want to hear and I hit the next button. Well my ipod locked up and just froze.
Anyhow i searched google on “how to reset an ipod 40gb” and came up with nothing but crap answers, then finally found the apple manuals:
To reset iPod mini, iPod mini (Second Generation), iPod photo, and iPod (Click Wheel)
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Select(center button) buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button (center button) is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn’t set to go to sleep.
Reset Apple iPhone instructions
Turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Reset iPod Touch Screen (instructions coming soon)
Reset Click Wheel Ipod (newer ipods including resetting an ipod video)
1. Flip the Hold switch on and off and make sure it ends up no longer on hold.
2. Press and hold the Menu and Select buttons (center Button) until the Apple logo appears (may take 5-11 seconds, and you may need to repeat this step)
If this not work for you try plugging your ipod into computer or wall power.
Resetting iPod (with dock connector)
Most problems with iPod can be solved by resetting it.
To reset iPod:
1 Connect iPod to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Play/Pause and Menu buttons for at least 5 seconds, until the
Apple logo appears.
If Your iPod Won’t Turn On or Respond
* Make sure the Hold switch is off.
* If you’re using the iPod Remote, make sure the remotes Hold switch is off.
* If that doesn’t work, connect iPod to the iPod Power Adapter and connect the
adapter to a working electrical outlet. Your iPod battery may need to be recharged.
* If that doesn’t work, your iPod may need to be reset (see above).
Resetting iPod (with out dock connector)
If that doesn’t work, your iPod may need to be reset.While the iPod
is connected to power, press and hold the Play and Menu buttons
for at least 5 seconds, until the Apple logo appears.
Resetting iPod mini
Most problems with iPod mini can be solved by resetting iPod mini.
To reset iPod mini:
1 Connect iPod mini to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Menu and Select (center) buttons for at least 6 seconds, until the
Apple logo appears.
If Your iPod mini Won’t Turn On or Respond
* Make sure the Hold switch is off.
* If you’re using the iPod Remote, make sure the remote’s Hold switch is off.
* If that doesn’t work, connect iPod mini to the power adapter and connect the
adapter to a working electrical outlet. Your battery may need to be recharged.
* If that doesn’t work, your iPod mini may need to be reset (see above).
Reset Ipod Shuffle
1. Unplug iPod shuffle if it is connected to your computer.
2. Switch the shuffle off (you cannot see the green stripe).
3. Wait 5 seconds.
4. Move the switch to either play or shuffle (green stripe would be visible)
Here is a link to the official apple website about resetting your ipod.
And to the people that report the following icons on your iPod screen:
* A sad looking ipod face with explamation
* an exclamation point on a folder
* an exclamation point on a battery
* a disk with a variety of icons, including magnifying glass, x, arrow and exclamation mark
* apple logo
* do not disconnect
* power adapter plugging into the wall
I have not seen many of these, but it may be due to me having a 3rd generation iPod, if you see any of these icons on your ipod check out this article from apple summarizing them.
I also have found a site that shows you some advanced (void the warranty) tricks to try and fixing your iPod problems, involving opening them up to fix the hard drive. Try these at your own risk.
Remember you are not alone when your ipod freezes. Best of luck resetting your ipod and thanks for leaving your comments!

924 comments so far
Thank you, thank you, thank you!
I just experienced my first ipod mini ‘hang’ and your instructions on what do do were right-on.
Thanks for fixing what was looking to be a bad day.
I have a mini ipod and i cant reset it, as the bloody thing has no way i can see to be opened or unscrewed i cant do anything, when i try to charge it, nothing happens, tried to reset, still nothing….what can i do?
My friend had the same problem. His warranty was over so he did not want to bother sending it in or anything. It sucked for him and he will never buy another ipod again.
I would check to see if you are still covered and if so send it in.
my ipod completely blanked out, had no way of getting in! when i had finished cursing the good name of Apple computers, i tried your reset technique and it switched straight back on!! thank you!!
My headphone remote stopped working altogether. The headphones worked but not the remote. After getting another remote sent out (I was under warranty) It didn’t work either. I stumbled on your site, tried the reset you suggested and hey presto! it started working again. I guess I keep forgetting that the i-pod is just a real cut-down computer. Just because its an apple doesn’t mean that it won’t crash.
helpp this did not work for me… my ipod is still stuck on american idiot and I did everything you told me to do ahhh ipod come back ;{
Thanks! That worked like a gem! (Especially after looking everywhere for my warranty and falling short!). Appreciate the advise!
Or you can do nothing (if you don’t have a charger connected) because when the iPod freezes it is invariably accessing the hard drive, and the battery will soon become discharged. When you recharge the battery later the iPod will boot-up and you’ll be fine. Don’t panic.
Hmm… well i tried to reset it and no luck what so ever. I went to upload more songs to my iPod from my comp and it died. Its stuck on the Do no Disconnect screen and its making a noise like its booting up and then makes a clicking noise and keeps doing it over and over and over… :’( WHYYYYyY?!
I’ve had my ipod mini for 3 months, then i was listining to a song. It kept skipping and i was like….an Iopd mini is not supposed to skip. Then it got stuck on that same song and it wouldn’t do anything.THANK-YOU!!! The reset thingee worked….
It did work for me !!!! Not in the first attempt but in the second!!! Many thanks.
And I did not loose any of the data inside. The funny thing is that the battery appears to be totally charged!!!
It did work for me !!!! Not in the first attempt but in the second!!! Many thanks.
And I did not loose any of the data inside. The funny thing is that the battery appears to be totally charged!!!
Thank you for the help! I wasn’t sure whether or not I would be able to revive my iPod.
Fantastic! thank you! my iPod U2 special edition locked up whilst I was jogging today. yours was the first site I googled and the iPod mini instructions worked a treat for reseting it. Thanks a bundle!
Whoa, the reset procedure sure brought my iPod Mini back into XP.
Thanks.
Jesper, DK
HELP!!! my ipod keeps shutting off and im sure theres no battery so i go to charge it up and nothing happens just a battery symbol shows up then i try reseting it and it will charge for about 2.2 seconds and then just shut off again! PLEASE HELP !!!!
I wonder why it need to be connected to the power supply but anyway you are a great help and saved my 3G ipod from a “do not disconnect” stuck on screen hang
My ipod is freezing all the time annonymously. It started this a while ago and all of the ways to reset an ipod work, but do not stop the freezing. I need to know another way to reset an ipod, i dont care if it gets rid of my costum settings or songs. PLEASE HELP ME!!!
The reset instructions worked for me…I just wish I had found them before I threw the ipod against the wall…any advice on fixing a cracked screen?
HOLY CRUD!
your instructions were perfect and now i dont hate apple anymore! i was about ready to throw the damned (although pink and pretty) thing against the wall!
U R RETARDS ALL OF U, THESE RESET INSTRUCTIONS R ON APPLE.COM/SUPPORT/IPOD U DIDNT NEED 2 GO LOOKIN AROUND 4 THIS SITE!!! THE SAME INSTRUCTIONS R ON THAT SITE…WOW
With your help I just managed to ’save’ an iPod mini for a beautfiul woman i know… now she says she loves me…
U R RETARDS ALL OF U, THESE RESET INSTRUCTIONS R ON APPLE.COM/SUPPORT/IPOD U DIDNT NEED 2 GO LOOKIN AROUND 4 THIS SITE!!! THE SAME INSTRUCTIONS R ON THAT SITE…WOW
RE: you are an idiot. apple’s site is a clusterfuck of marketing crap. this site is much easier to get to the info you need.
Thanks for the instructions. Oh yeah and as far as the idiot that wrote that noone needs to look for this site, well you most deffinitelly did if you ended up posting here so piss off.
These instructions should have been in the manual and NOT on Apple’s site. After all people read manuals and then do looking for techincal support.
They ARE in the manual, you dipwad.
Using the Menu button and the Play/pause button did nothing for me. Using the Menu button and the center button reset it w/o any problems.
Wow… “reset ipod” on google returns your blog on pos #1!!!! Great! … by the way, thank you
FYI on the clickwheel iPod its the Menu & Select buttons at the same time.
There is a nice little movie at apples site.
http://www.apple.com/support/ipod/tutorial/ip_gettingstarted_t14.html
Thanks for atleast pointing me in the right direction.
-
chief,
if for some reason this page gets ranked #1 in Google when you search for reset iPod, could you do everyone a favour and be bit more specific in which instructions apply to which iPods?
I have an iPod with a dock connector, a 4th gen (click-wheel) but the first paragraph of instructions do not apply to it.
Or else link to Apple’s instructions:
http://docs.info.apple.com/article.html?artnum=61705
cheers,
Same here, on a Green Mini, had to hold down MENU and center button at same time for five seconds.
Took three tries for some reason.
Hooray, music for the way home after all!
~js
my ipod does not work i have tryed to fix it non of the fricken buttons work
tanks alot u saved my ipod
It is still stuck, even after the reset.
Help!
thankyou thankyou thankyou. I was about to throw it through the window.
The menu button on my ipod 20 won’t work. The songs wil play and stuff, but if I want to go back to look through the other playlists, the menu button refuses to work. What do I do?!?
Hi, thank you so much for writing on how to fix the Ipod Mini. It proved very useful, thank you very much.
Thanks JJ
P.S Would you mind if I put a link to your information on my website?
I get a frowning iPod and that is exactly how I feel about them now. Peice of *$!# I will never buy another one ever again and am starting to regret not getting the Creative Zen MP3 player.
Who knew it colud be SO easy
Thanks for the article.
THANK U!
worked like a charm! & as for the guy calling evryone idiots-why waste my time at apple’s site? they made this constantly malfunctioning thing in the first place
Thank you SO much! When my iPod mini wouldnt turn on or charge I thought I’d killed it! You’re reset instructions are great. Thanks again!
OMG i got my i pod for christmas i thought i broke and i have been searching for eight hours! This fixed it God offically love you.
Thank You are an Angel!!!
I Luv You!!!
Thank you very much!It took all of two seconds and you explained it very simply for people like me…the ones who always seem to have the copy machine break when they use it..weird things happen when I touch computers so it’s no surprise that only a few days after geeting my ipod that I would “destroy”. You are the best!
Thank you! Thank you! My iPod froze and your tip saved me a lot of time.
I just froze up. Search google search and you came right up. Instructions worked first time! Thanks
Thank you very much.
Very clear instructions perfect solution. Good work.
Thank you so much! When my Ipod wouldn’t respond I thought it was done for. I searched the apple site but it was taking quite to look through all of the purchase opportunities to find actual help. These instructions helped so much and were easy to find! Thank you
thanx y’all, holding the menu + the middle button worked fine and reset my ipod mini after a screen freeze!
I dropped my ipod down the toilet and thought i’d just lost all of that money but the ressetting instructions worked… thank you sooo much!!!
My friends Mini just froze in my hand, this never happens with my 4th Generation 20GB model.
This was a life saver, i didnt want her mad at me =)
thank you so much
thank you thank you thank you thank you.
I was so scared when it froze and the hd started making weird sounds. Your instructions worked perfectly. You’re a lifesaver ^__^
Can anyone help me? I have the mini and the menu button will not work. I’ve tried resetting it a dozen times and the menu button worked about 2 times. When I go to the “extras” menu, i cannot go back to the original menu by pressing “menu” again. I have to reset it to get back. Can anyone help me so I won’t have to reset it every time I wanna play a song or “sleep” to music?
YOU ROCK!!!
THankyou!!!!!!!! that worked so well!!!!! at first i thought i was going to lose all of my songs when i reset it but then i read someones comment who said that none of the songs were lost
*sigh* i am saved! THANK YOU! your info worked so well! i do admit that it is just as easy to go to apples but this site had what other people said! one of my main worries about resetting was that i was going to lose all of the data but someones comment told me otherwise so i decided to give the reset a try!
My ipod mini want reset its stuck on the same screen where i was playing a game, I pressed the play/pause button and it just stopped…PLEASE HELP ME
I had my Ipod mini plugged into my laptop as i was updating a playlist, and i needed to charge it, i have only had it a day, i looked at the screen and the apple logo was on, and it was stuck, i tried to reset it and it is doing nothing, when i plug it back into my laptop it just makes a weird clicking noise!!! any ideas?
Thank you so much my friend called and woke me up and said i need to reset my ipod and i thought i was never gonna go back to sleap but i found your site and got to go bak to bed thanks a bunch
Thanks, Worked a charm!
My Ipod is stuck in japanese mode.. And resetting didn’t help. How do i get back in english??
whee!! THANK YOU — worked great! none of my songs got deleted either
Thank you! My iPod is just one month old and I experienced my first hang. You were the first match I tried on Google, and it worked!
Thank you for your help….
Lights went out while updating and the iPod just froze…..
THANK YOU SOOOOOO MUCH!
This site was a godsend for me today. I’ve had my iPod mini since Xmas and haven’t had a problem until today.
I took my iPod off the dock this morning and it was completely locked.
As I was off to work I did not have time to look for the manual. I figured I just google it or go to apple’s site when I got to work.
To all those ppl who say that this site is for retards and idiots, realize that some may not have access to their user manuals. As far searching apple’s site, I find it rather interesting that this site was first on the google list. I don’t see an entry for Apple.
THANK YOU!!!!!!!!! My ipod locked up on me at work and I didn’t have my manual. You saved my evening!
Just wanted to thank you for having the presense of mind to create a webpage to help out all of us stuck out here in purgatory.
I’m on my third iPod and as far as I can remember this is the first encounter I’ve experienced with it freezing. In reference to the comment posted by Matt E., I want to reiterate the point he made in regard to searching Google for an entry detailing the resetting procedure for an iPod rather than going straight to Apple’s homepage. Apple is a phenomenally designed and managed company. That said, they lack substance on their site. It is far too difficult to find what you’re looking for if you don’t have infinite patience. It is too generally categorized to be quick. However, I will always remain faithful to Apple and iPod.
As a side note, I would like to say that the vast majority of iPod defects can be linked to mistreatment. iPods are miniature computers that are EXTREMELY delicate. I strongly suggest saving up your little allowances and splurging on a very tough protective iPod case. It will save you a great deal of time and frustration should you drop your iPod.
I can afford to reset my iPod 4th Gen(cllickwheel)I need my iPod now. Cmoe up with a better solution and i might buy it otherwise get stuffed!
Thanks for the page. Yeah, I knew it couldn’t be dead, it just seemed like a quality product. Found you on my first google.
I don’t think they are as delicate as you think, anonymous. I keep mine in my leg pocket and it slams all kinds of stuff and still manages to play the Doobie Brothers. Of course I never installed the Doobie Brothers on it, but that is totally ir-elephant to what I’m talking about…
you god
Thanks. I didn’t have the manual here and was glad to find your page.
Thanks!
i have a 40 gig ipod and i upload all the songs in a friends computer, and when i installed in my computer it erased all the music! so i had to put back the music again, and now i travel and i have another computer, what i should do so when im installing it doesnt reset, erase all the music? pleeeeeeeeeeease help me grazie
I used your steps to reset my ipod and stuff, but then after I reset it, and it went to the apple logo.. what do you do next?
What buttons do you press to make it turn on?
THANK U SOOOOOOOOOOOO MUCH YOUR ARTICLE HELPED ME BIG TIME AND SEEING AS I LOST MY MANUAL I CANT THANK U ENOUGH
Wow it’s amazing to me that since the post back in January that folks are still needing to reset their frozen iPods six months later.
Thanks for saving my lil’ pink mini. I thought she was done for.
thx!
Just about to go on holiday, and i get a lock-up. a quick google and here i am with a fully-functioning ipod. thank-you
Thanks ever so much. Mine has been freezing a bit recently. Now I can stop it without having to wait hours for the battery to die. Thanks again!!
My ipod click wheel is frozen in the locked position. I have toggled the lock switch - held it on a flat surface while pressing menu and play, then menu and select. I have repeated this process several times plugged in to wall, plugged into computer (Mac ibook) not plugged in. I have updated my ipod. Finally I restored the ipod. Oh and I did let the battery run out completely. It does charge and the computer recognizes it and the restore was successful but no matter what I do I can’t unlock it. I was even able to load music back in but I can’t unlock it.
It Really Works!! Quick and Easy. I didn’t think it would but I placed it on a flat surface and pressed the menu and select after playing with the hold button (I did this twice). It Works now. Thanks!!
I hate reading manuals:)
Thank you so much for this! =D
Thank you so much!!
You just saved my life (and about 500 dollars)
big thanks!
it kinda sux that my ipod mini hang up on the first day of use, hope it will not come again
thank you so much!! I thought that I was going to have to face my father in one of his “I’m too drunk to give a f**k about your problems” but b/c of you, well, you just saved my arse from something that could have been terrible! THANKS!! *hugs*
just today my ipod froze on me on my way home from church. so at first i thought okay, God is punishing me because I wasn`t really paying attention to the sermon. but then after i did the whole reset thing {i found that info in the intructions manual, BTW} and it would just go back to the apple logo everytime, or it would have this folder with a warning sign next to it…probably meaning a corruption of some sort. so…as of right now i`m letting the battery die-out…and hopefully it will recharge normally like it always has. but this is the first time it hasn`t resetted. the whole freezing thing has happened a couple times before, and i knew what to do already at the time. so this happens and i`m totally scared because my dad may get mad because he spent about $500.00 or so. oopsie. soo…can anyone PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE HELP!?!?!? or else i`m a dead-girl typing. ahhhhh. so if anyone has had the same situation happen to them please help…? yeah…? thankss!
Yes - I’d like to concur with some of my fellow iPod mini mates. I too had to press the menu and the CENTER button before it worked for me.
Cheers from across the pond.
thanks. just got through my first hang as well. cheers for the guidance.
Andrew
It worked!!!!! i was goin crazy without it. ur a fucking Legend!!!!
I’ve tried to follow the reset instructions but that will not work. Any suggestions on how I can get it to reset?
Thank you
Thank you
THANK YOU!!!
Thanks! very helpful! speaking of google, you’re the first link up now! Grats! and thanks again for posting this handy factoid
the problem my mini has is not fixed my the reset technique. it’s worked in the past but when it froze mid song and i reset it, the apple logo appeared and then the folder with the exclamation point….as someone before said. i tried going into windows explorer and opening the ipod updater to either update the software or restore to the orignal factory setting but my computer isn’t recognizing my ipod and is saying ‘cannot mount ipod.’ i’ve tried everything i’ve seen online and most of it doesn’t work even the slightest bit. please help.
I was so bummed when my relatively new IPod crapped out after only six months’ use. I couldn’t scroll using the click wheel, which meant it was stuck on the last playlist I’d used. The reset wasn’t working so I toggled the hold switch as suggested, and that freed the click wheel up enough to respond to the reset command (holding down the menu button and selector).
My warranty has expired–now I know why it was so short. Thanks so much for your help, whoever you are!
Uhh…if all of you retards hadn’t lost your users manual, you wouldn’t have this problem. Its explains concisely how to reset the iPod in the booklet that came with it. Idiots…
Thanks for the info!! I knew how to reset the darn thing, but what was key was the part about the one finger not touching the click wheel.
I left my ipod on all night, then when it was out of battery, i recharged it. I accidentally pulled it from the wall when it first restarts when it is out of battery and is first being charged.It has been almost 3 days, and it will not accept a charge, or be recognized by my computer. Is my battery broken because i have tried to reset when its plugged in the wall unit about 20 times in every different way. Is this because of Limewire files?
i have an ipod mini and everytime i try the reset techniques (pushing down the menu and select buttons at the same time), the apple shows up, but right afterwards, a picture of a dead-face ipod (with the x’s for eyes and mouth) shows up with a exclamation sign…has anyone gotten that also?
Thanks
thank you SO much! my stupid mini wouldn’t work for hours and i got really worried
Anytime i try to turn my ipod on the apple symbol comes up and then a mini ipod appears on the screen frowning at me with a big exclamation point. Can anyone help me?
I finally got my mini unfrozen just by holding down the center button but after I get the apple logo it freezes up again. If I toggle the Hold switch it turns itself off again. Any help out there? Its fully charged.
You are the man. Thank you.
Oh, and the “you are retards” guy is a loser.
usually when resetting your ipod doesn’t work you should take it into the apple store. even if you don’t have a warranty there are ipod experts cleverly named ‘geniuses’ there who will try to help you. unfortunately when i brought my ipod in to them they could not fix my problem and i had to get a new one. it’s a good thing i still had my warranty though. if it’s a problem that can be fixed without a warranty, taking it to an expert is your best bet.
btw. my ipod completely broke because of downloading music illegally from such places like kazaa, limewire, bearshare, etc. whoops? if you want to own an ipod for as long as possible, pay for your music!! itunes or cds is the way!
You’re number 1 on google for “reset an ipod” for a reason. Worked perfectly (especially with the hints). Thought I’d killed my friend’s ipod. Thanks again!
thank you sooooo much
i went on other sites and they said the play and menu button, but yours was correct!
Goodness me !!
THANK U VERY MUCH
i got a 40gb Ipod from my ex boyfriend as a goodbye gift…
when it froze i thought it was the end of it… =0(
thank u very much
thanx
oh yeah. you made my day. i just bought it about 3 days ago and this was quite a shock, but now its running again… well, will need to replace the battery but the reset trick does it for now….
THANK YOU VERY MUCH
Thank you, I thought my ipod mini battery had died. There was no display and it wasn’t mounting when I plugged it into my Mac. The reset worked a treat
OMG Thanx man i thought i was screwd when my ipod mini wasnt conneting to my pc this fix it
tx I unfroze my ipod!
If you accidentally turn your 20 GB iPod Japanese, you can escape Nippon in the following way:
Hit Menu
Click down to the third menu item (very short Kanji) and select
Click down to the thirteenth menu item (short Kanji again), and select (the seventh is EQ and will be in English, just as a landmark)
Then you are in the Language selection menu. Click to and select your new language! Hope it helps. Tiina!
Thnaks. my Mini decided not to turn on tonight. I tired everything, hold button, power cource, headphones, all the buttons. Then I stumbled onto your site. It worked the rist time. THanks again.
WOO HOO cheers man!
waaa help me!!!! my click wheel is all crapped up and wont moeve and i tried to reset the stewpid like thing but it doesnt work… should i jus throw it out the second story window? or feed it to my dog? … ahhhhhhhh
teh saddness, i need to listen to this music!!!! please help me
I reset my ipod. When i turn it on an apple comes up and a mini ipod with a frowned face. what do i do??
Yes ! It did it !!!! A million thanks from Switzerland!
Thanks everyone,
my mini ipod was completely frozen all the controls and screen. so i flicked the hold switch on and off, then held down the menu and middle button for 12 to 13 seconds and repeated that 5 times in a row and it finnaly worked.
Thanks so much! Long train journey home from work and thought I would be without my Ipod photo! Great website and again many thanks.
Paul, London
Fantastic! I thought I had to wait for my battery to run out before I got anything back from my iPod mini. Cheers for the info
Oli
Thanks a ton man, my mini froze up on me about 4 days ago, an di hadn’t been able to get it to reset for shit! I can now enjoy my jams on the morning commute. Props brah.
what da **** dis bull **** did not do jack ****who ever said it does work is chatting aloud of bull crap i p**s upon dis sight
kmt ( kiss my teeth )
omg! thynx it like tottaly shout down…i-pod comes woth a mouael:S huda thunk it byeee thnx again..pixi
Thanks a lot. My 30GB ipod photo would not go back to the menu. It works fine after following your instructions. Thanks again, my ipod thanks you for saving it from a violent collision with the wall.
Cheers mate, my 2nd Gen Mini was just saved by you!
Tried It The First Time But Couldn’t Get It To Work
Tried The SECOND Time And WoopWoop! =]
Thx
xo
After trying this a couple times my iPod 20G Color is still broken. The middle button is broken it seems and either doesnt do anything at all or does its own thing randomly.
Very frustrating.
i tried all these instructions with my 20gb 4th generation ipod and its still dead.
plz help me i tried the reset instructions and they didnt work and my screen just stays blank plz find me and help i am in desperate need i posted that comment earlier and now i tried it again and my ipod worked thankyou alex from switzerland oww i am not from switzierland i am just thankin him i am from aus!
I got my ipod about 6 months ago and it has been working fine up till yesterday when i went to use it all my songs were gone. The songs dont appear on the computer when i plug it in either but it says that my ipod is half way filled up and i don’t know how to fix it.
ok does anyone respond to these comments?
ok i have got a mini pink 4gb! it had froze on me for the first time and i did ur instructions but they didn’t wokr i have attempted so many times! i dont know wat to do!! i cant live wihtout it someone out there help!
STUCK I-POD MINI SOLUTION
I tried in vain to get my i-pod mini to reset correctly after the menu button stopped working but the following solution should work. This is similar to a hard reset, just let the i-pod run out of battery. Leave it playing on a continual loop until it shuts down. Make sure that it wont turn on. Plug the i-pod into the charger and all should be well. Worth a try anyway.
My iPod died and a quick google with “revive dead ipod mini” got me this site
Thanks!
i was using my sisters ipod mini but im not supposed to and it froze and i thought i broke it and she killed me but then i found this site first time and it worked.
this site is amazing!!!
Thanks dude! You own haha. My iPod is working now.
Thanks m8, worked on the fifth attempt????
i luv u !!!!!!!!!!!!!!!!!!!! thank u soooooooooooo much
ivi’m on my 10th time trying to reset my ipod mini. im getting the apple logo and then it shows a picture of a sad ipod and tells me to go to www.apple.com/support/ipod
any other suggestions?
Man i love you!!!!! lol worked firstr try. great stuff!!!!
“The menu button on my ipod 20 won’t work. The songs wil play and stuff, but if I want to go back to look through the other playlists, the menu button refuses to work. What do I do?!?” - I have the same problem as this previous poster and I dont know what to do - please help!
It took several attempts, but the reset finally worked on my mini. Thanks!
Well, my iPod mini is completely —— no more iPod mini for me, not my direct music, no more prtable music, man today is such a shit day, reset didnt work, nothing did, omg i think im gonna cry, my lovely green iPod mini, man i have technology, always goes dead on me.
my ipod is my life. that scared me shitless. thanks for the info. the resetting steps worked for me.
Thanks for this - Like the other posters I too had binned the manual and needed your help….
Here’s another poser for you….
I have a smart playlist called “no rating” in which - no prizes - I smartlist all song I haven’t yet rated.
pre the last update - If I rated songs on my Ipod then it updated the playlist next time I went in…..IE if I had 10 songs not rated - I then rated 2 of them, next time I went into the playlist it had 8 songs remaining (those not yet rated)
this doesn’t happen anymore since the last Ipod update - any clues?
Yes!!! thank you soooooo much! I thought my iPod mini is a gonner when it wouldnt turn on for 3 days straight. sweet!! And I didn’t lose any of my music!
i tried what you said but it still doesn’t turn back on.
I tried the reset options as mentioned. With my 3G unit. Frustrated - I slapped it hard against the flat surface and what do you know
Wow, we’re all in the same boat. My 3rd Gen mini (Purchased in May 05) wont turn on. I reset, updated my itunes, connected to USB and nothing…
I have a service plan at best buy which is still good.
I wonder how they are gonna fix this piece.. or maybe they wont be able to and give me a nano. That would be nice but I’m sure theyd search for a leftover mini… what do you think?
hi - i turned off my pc with my 4th gen 40gb still attached - it kept wurring and just said ‘do not disconnect’!
Your reset tip worked great - thanks!
Just a comment to all the people who are much too thankful for the tip: RTFM!
Your iPod came in a plastic sleeve that had the reset instructions on it. It’s in the manual.
Not to slam the creator of this page, it was easier googling it than digging up my manual. But the fact of the matter is that if you don’t know how to reset your iPod, it’s you own damn fault for not reading the manual.
Also, if your iPod keeps making strange noises or is hung up on a song after doing a reset, it’s broken. Send it in, or throw it away.
Thank you man.
Man, it’s been said here already but MANY THANKS!!
Your technique worked perfectly and I appreciate that you took the time to help “spoon feed” us with some “INTUITIVE ASSISTANCE!”.
Thanks again, man.
All is now right with the world…
i did it and it did reset…. but a screen comes in that shows a thing going to be plugged into an outlet… and i have it plugged into my pc and still nothing is happening and it wont stop telling me to plug it in, even if i push a button it comes up… and i let the battery die and hoped that would help but it didnt
It’s been said many times but thanks…. Google brought me to your site and your advice resolved the problem.
Well done and thank god for people like you!
ok this ones a pain, 8 month old mini, had battery issues and froze, so reset with the select and menu now the select button won’t work altogether. think it is internal since pressing the select button as hard as hell won’t turn it on from standby (hold off. all the other buttons work and hasn’t been dropped or anything, any suggestions? email - alex22290@gmail.com
HAPPY HAPPY HAPPY! Yay! My Mini just completely froze
but you saved me !
lol
my ipod has froze and i can’t listen to any songs but it say’s its charging, then i tryed to reset it but it just keeps going back to the folder with the exclimation mark beside it. i don’t know what’s wrong with it!!!!!
Nice one, just used the instructions to reset my ipod. I think I ran down the battery too far….
IT WORKED on my iPod nano also!!! THANKS!!!!
GREEEEEAAAATTTT!! It also worked for my new iPod nano… THANKS!!!
My iPod mini just froze. I was listening to an audio book when it put up the low battery warning. “No battery power remains, connect iPod to power source immediately”. When i tried to turn it off, it froze. The thing is still playing though, but with absolutely horrible sound quality, like listening to a bad radio station. I have tried resetting it dozens of times but the clickwheel and buttons are frozen. Hold isnt on either. The whole thing just messed up all at once. I love this iPod, any ideas?
Also want to add to the list of Thanks!
Thanks!! my mini’s menu button wouldnt work and before I went to the Apple store I wanted to look online to see if there was a quick fix… there was! your guide took about 30 seconds and its fixed! thanks so much! you saved me such a headache
Thanks a lot for the tip!
For a moment i was thinking of
finding a place where i could fixed the hang of my mini ipod.
It works fine for me.
WELL I HAVE AN IPOD MINI AN MY IPOD FROZE I TRY USING YOUR TIPS BUT DIDNT WORK I TRIED USING THE TIPS ON MY FRIENDS IPOD (MINI) ALSO & IT WORKD MINE IS STILL ON THE SONG I TRY USING THE SAME STEPS OVER N OVER BUT NOTHING SO FAR CAN U HELP ANY OTHER WAY??? IF SO EMAIL ME AT LOONEYX111@YAHOO.COM READ ASAP
WELL I HAVE AN IPOD MINI AN MY IPOD FROZE I TRY USING YOUR TIPS BUT DIDNT WORK I TRIED USING THE TIPS ON MY FRIENDS IPOD (MINI) ALSO & IT WORKD MINE IS STILL ON THE SONG I TRY USING THE SAME STEPS OVER N OVER BUT NOTHING SO FAR CAN U HELP ANY OTHER WAY??? IF SO EMAIL ME AT LOONEYX111@YAHOO.COM READ ASAP
Using the Menu button and the Play/pause button did nothing for me. Using the Menu button and the center button reset it w/o any problems.
This worked for my ipod mini (green) thank you very much
you just saved my boss from getting very, VERY, angry.
This works for the iPod with Video, as well.
thanks to the person who said to try using the menu and center button on the mini. I was about to give up and that finally unfroze the screen.
Fixed my mini
Merry Christmas!!!
Im a little scared after reading everyones posts… just bought a nano for my 11 year old for Xmas… Bought high quality (or so I though) just so it wouldn`t break as easy…Do ya think I made a mistake?
Perfect Fixed it. took a few goes as I had to hit both buttons AT THE SAME TIME but hey excelent. Ipods will hang so previous people who complain..get over it. What Computer HW doesnt at some point in Life. thanks for the fix.spannerman
Thank you! I just had my mini blank out on me, YOU saved it! Thanks again!
I don’t think that you made a mistake at all, I would love to get something like that from my mom. By the way, I didn’t read all the comments but to reset an Ipod Mini, you may have to hold down Menu and Select (circular button in the center) for about 10 seconds, or until you see the apple icon.
Unfortunately this didnt work for me. My IPOD mini doesnt seem to hold a charge.
I plug it in and it and it will work just fine but once i unplug it the dam thing just shuts right off. Tried turning on… Nothing…
I tried resetting as explained above and i get a funny looking icon that appears upon trying to turn the ipod back on.
Its a picture of the battery and with a little icon of a triangle with an exclamation mark in the middle. The same symbol that you would get in the device manager if a conflict existed.
Thanks for this information. My 20gig 4th gen. iPod locked up today as I was jogging. I was afraid I was going to have to send it in for repairs (that takes FOREVER…). Luckily I googled “how to unlock an iPod” and this link came up.
Kudos on a job well done and saving me a world of trouble.
thank you so much. information was so good. fixed problem on my ipod video
Ipod mini only has apple symbol showing before and after reset. screen goes blank when trying reset then apple appears but wont do anything else. Help!!
i have a big problem all my songs ereased bu when i go to settings about i can se the memory used is the same that before adn i tried to conecct it to the computer an when i open itunes my itunes frozes and windows sais it mos close… i treid to reset it but it dosent works can you help me?
What OS do you have?
bought mini ipod yesterday…frozen. tried reset as suggested here…nothing works…now what? at the moment my daughter is not overly impressed with her xmas present.
My ipod mini has been suffering with battery length for the last month i then yesterday is just went off i tried charging it all night to no avail tried the reset 5 times but no help. so i just resorted to the hi-tec apprach of shaking it and cursing. now it works again. hope it lasts longer now. VOODOO man!
Thank you soooo much my one month old 60 GB just froze and I use it to fall asleep…so that just saved my life… well ok, not literally but it sure will help me sleep tonight!!!
Thanks again!
Thank you sooooo much, you saved my ipod! I was totally freakin until I came upon this site.
i know you hear this alot, but i just thought i’d say thanks for this helpful tip. i connected my ipod to the computer to put some more songs on it- and my computer itself froze- so i had to restart it WHILE my ipod said “do not disconnect”…so i was freaking out because after the computer restarted my ipod was STUCK on that screen and i had no clue how to fix it. i thought i was going to lose all my 4000 songs somehow by having to download itunes over again or something. but thank God for google and then eventually this helpful page. thanks alot. my songs are safe….lol
This is all a rehash of the Apple page located here
All the best
michael
Good lookin out man…..mine froze and I was like,crap…searched and found this page.Thanks.
It looked like it was going to be a crapy weekend, but you saved the day. Thank you X 1000
On a 5G (video) ipod, it’s not the menu/play-pause, but the menu-center combination… i was almost ready to get a heart attack, until i looked at the aplle video’s…
Please anyone help, i have lost all hope. My ipod mini (probably first generation) won’t turn on, won’t charge, won’t be recoginsed by my pc in itunes, won’t reset. Is it time to chuck it in the bin? Anyone have a clue? Used t oget folder sign now just p*ssed off batery sign!
Thanks a million. Meldown averted.
Hey I got An I Pod mini And it was working all good but now it’s just blank Nothing on the screen i tried pluging it in to charge it but nothing shows up still blank Any one got sum answers Please
After a year of ipod envy, my wife bought a nano. Since I have the music on itunes, I loaded the nano with newly created playlists. Now I can’t update my mini ipod! I tried to delete the mini playlist and update it manually but that seemed to make things worse.Does anybody have any suggestions?
Thanks - this was a great posting, I went to upgrade teh software on my Ipod and the darn thing just locked up. Your tips solved my problem. thanks
my ipod mini is a piece. i tried all of the reset techniques and it won’t work. i let my friend charge it on his computer. would that have anything to do with it not working?
i tried to reset it. i followed all the steps. the apple logo is there. whats the next move? it still doesnt move. every time i reset my ipod, the apple logo appears. then, its just the logo. i still cant use it. please send me email. please.
Yeah!! it works again!! thank you so much!!
My son dropped his ipod mini, and it froze up on him. We have attempted to reset it many times, and get the apple icon to come up but can go no further. Any suggestions on what to do next?
Hey guys for me the only way I was able to reset my ipod video was to press the menu and the center button at the same time.
Thank you for this posting. Sometimes you ust need the simple answer! I am resetting my ipodmini as it is a little confused as I have been neglecting it for a nano; think I actually prefer my pink mini though!
[…] - 6 for “tiffany teen” - 2 for “click wheel not working” - 1 for “[ blank query ]”* - 1 for “ben franklin superhero dolls” (interesting search) - 1 for “change language” - 1 for “como si dice sex tape in canadian” (NICE) - 1 for “fix the click wheel” - 1 for “fuck boys” - 1 for “heavy” - 1 for “ipod dead face” (this is a new one) […]
Fixed! I searched heaps of other sites - they said the same as you - except for 1 CRUCIAL THING! - the ’select button’ is the one in the center….duh!! thanks - I have my IPOD back!
Thank you, this really helped me out after my Ipod Video 60gb frooze.
my mini ipod screen is broken. my waranty is up so is there any places that can fix it?
I know of one place, but it will cost you 129.99 US. So it would probably be cheaper just to replace it.
You may also want to contact apple customer service and see what they would charge.
here is there site:
http://www.ipodmods.com/shop/screen-ipod-repair.html
if you decide it is not worth it contact me and I will buy it if the price is right and use it as a mini portable hard drive.
ok btw after beating my ipod and throwing it i figured on off two things i googled searched reseting an ipod and got to this site and it helped WOOOO
also if you people are freaking out
just think for a second
if this doesnt work the ipod runs on a source hhmm a battery is what i think its called
now lets think people what happens when the battery runs out it turns off!!!
soo all you do is plug it into your charger and your good to go kinda like taco bell
i hate mexican food
and taco bell is authentic mexican good
also kool-aid saved my life
it brought me out of my crack filled life and i emerged a better man fighting for all that is holy and pants…
isnt authentic mexican food* just thought id fix that
Thank you for these instructions!!!!
…between my brother and I we’ve had 2 ipods and 1 shuffle, personally i think ipods are crap! well anyway i tried the toggling with the hold switch and then holding down the menu and select button…but the apple logo tends to appear and thats as far as it goes…i know my battery is flat but it doesnt even get recognised in my laptop… if you can please email me…other wise its going out the window :’( …thanks…
oh also…ive kinda given up with my shuffle but if anyone has any info on how to get it recognised in my comp…then leave a message…thankssss….(Please dont say have u installed the software…cus the answer is YES!)
thank you so much
Thank you so much!!!
Even if this is written in the manual i didn`t bring it with me to china!! Without i wolud be stuck here for 3 moths with no music and very very bad mood.
Your a god send. My son decided to cycle the power on the puter as I was connecting my 60gig. It hung on the “do not disconnect” screen and nothing was working. Your reset instructions did the trick and nothing was lost.
THANK YOU SO MUCH!
Thanks so much…this has happened to me before and it just fixed itself after a while in the charger, but this fixed it right away. Amazing what can happen if we read those manuals every now and then.
Thank yo sooooo much! My ipod video crashes at altitude everytime i use it on a plane?? Then freezes until the power runs out but tried this and wow… thanks
Okay well ive had my ipod 4GB ipod mini for like almost a year and i just added like 50 more songs and like some of them when i want to play it itll like play the first 3 seonds..and freeze….and like then jus skip to the next song..and it happend with a couple of songs…but on my itunes it plays Perfectly..what should i do???
My ipod doesnt get read by my computer and i went to futureshop and got a newone with colure, picture, video and more
I used the restet instuctions on your page and after about 20 seconds my ipod is back to normal thanks. alot
Thanks it worked for me the Menu + Centre button at the same time reset it - Cheers
Steve n London
Hello. Awesome site. I have a question. I have an ipod mini, and it has been working fine, until yesterday. The clickwheel isn’t working. I cant scroll up or down. the buttons work except for menu. I’m deciding whether or not I should take it apart and clean it. Help?
my ipod mini is screen is stuck on put wall charger into outlet even when i put it in the wall. help.
After six months all of a sudden it is blank, when i plug it to my computer it is blank but it shows that is half way full (memory).
I need some advice.
the ipod menu button wont work, its stuck and when you press it it skips foward a song rather that going to the menu????????? please help! its not even mine!!!!!
My ipod when i try to switch it off by pressing play button for some seonds,Its not switching off.
Iits 30 Gb ipod Apple.
Dont know what to do.
I am keeping it cgharged because i dont know if battery gets drained,whether i will be able ito switch it one again.
Kool,Thanks to Steve n.
He explained it more gently,
Menu + Centre button at the same time
Thanks a lot Steve
wow.. it really worked
Thanks for your help. I really didn’t want to buy a new Ipod.
Thanks. My dads ipod mini froze, and using your steps, I got it working again.
Thank you so much! My Ipod’s my life aha. It just didn’t turn on but I tried the steps you mentioned above and now it works
Thanks!!
THank you so much!!!!!!!!!!
i love you… the reset worked perfectly!
Yes ur tips on resetting an ipod worked great thanks
I chucked my beautiful pink ipod mini againest the wall because it froze and wouldnt work and then got a text from a mate a second later telling me to go to this address to fix it i manged to get it working agin but now its got dirty great crack across the screen i really should wait before i throw things in future lol!!
Thanks - this was a great posting,My ipod nano froze, and using your steps, I got it working again.
THANK YOU SO MUCH!
Thanks! I too was thinking about this samething today after applying my ipod updates; ‘what do i do if the ipod crashes’ well after the updates, it did not. but later when i was playing some videos to a friend, guess what? After the frist clip was done, not even sure if it was done, the video ipod went off, and off it stayed.
I tried the laptop, etc, etc. And then I found this! Hoooray!!!!
I am a happy bunny! Now I am not sure if I can make it crash again, but I will try; i was certain something naughty was in that update….
Thanks!
My ipod whon’t update any more on my computer.
Thank You! Thank You! Thank you for providing this information on your website!!!! Like so many others, I’ve never hang my iPod Photo freeze up until now. Just following the first couple of steps helped me to recover. Again, thank you!
Found by google search when my ipod locked up for the first time (I was mowing the yard). Reset it according to your instructions and everything is working well. Thanks!
mahalo
awesome thanks !
chris
i need helpit appears that my shuffle button might be stuck when i put it on now playing the songs just start skipping forward in order if tried reseting but nothing happens.
ahhh thanks! this was so helpful.
HELP. My ipod has frozen. When plugged into the USB, the pc goes really slowly and the ipod’s screen flashes and makes a clicking noise. I’ve tried all the procedures but nothing works. I sent it off to apple, who said they couldn;t find a problem with it, but when i got it back it screwed up again within 6 hours !!!!!!!!!!!! HELP nothing works.
my ipod 4g with scroll wheel just stopped working. i can’t get anything out of the scroll wheel or centre button so your technique is a bit useless for me!!
any ideas??
all help appreciated!!
YAY! I thought my old (new to me, just got it on ebay!) 3rd generation ipod was a gonner because the menu button would NOT work. I slid the hold off and on and then held menu and play/pause and the apple logo came on and voila! Thanks!!!!
my boyfriend iPod mini wont turn on it turns on to the apple then the battery with an exclamation point on it. I’ve tried resetting it and plugging it in..what else can i do?
Hi, last semester in class i dropped my ipod mini and it froze so i allowed it to deplete the battery then recharge, i have done that many times. Well when i tried to turn it on the only thing that popped up was the apple logo then a picture of the ipod with a sad face on it. It made me giggle but my ipod will not work. I have done many things to try and fix this dilemma but they are turning out to be failures. I was in class the other day and i was just fiddling with it then BAM a menu of diagnosis and things to scan the ipod for errors i was amazed and then i ran a self test and about mid-way thru it died on me for not having enough batteries. If anyone knows how to get me back to the menu or to fix this problem please let me know. My email is indierocker@sbcglobal.net I am going to try and open up the mini and see if i can notice any wires that have been disconnected. Thanks, Justin
Cheers, I know it was in the manual and all but I’m not one to keep the manuals. Lucky for me that the problem was common otherwise I would have been proper pissed and my as for my Ipod it would have been in loads of little pieces all over the floor
thanks whoever said the menu and center button worked!.. i tried menu and play button like 30 times and nothing happened.. so menu and center for anyone whose ipod wont come back with menu and play
You saved me!!!!!!!!! A friend give me a lend of their ipod to upload music - when I had finished uploading the music I when to disconnect it …….. and of course the “Do not Disconnect” warning message appearedand WOULD not disappear - thanks to you I can once again face them!!!!!!!
Cheers
funny but , i tried taking off the scratches and dents on my ipod mini ,with some screen washer then my ipod weel dosnt work i tried the method above , but still dosnt work i have to put it on charge to put itt on ,it charges normally but i cant selet my song i tried the method above plz i need help im going las vegas , i wanna gt me ipod mini fxed plz email me mr_nice_guy_farhad@hotmail.co.uk
plz i need it working the weel wont respond plz can u help
I LOVE YOU!!!
wow…my ipod isnt co-operating with me at all..
i feel like crying =..[
my ipod has a frown on it and when i charg it on my computor it freezes in the charging screen
yeeeeeeeeeeeessssssssssssssssssssssssssssssssssss!!! you guys are awsome.
THE GUY WITH THE X MARKS YOU JUST PUT IT ON A TABBLE NOT PLUGGED INTO THE COMPUTOR AND HOLDCENTER BUTTON AND PLAY FOR ABOUT 15 SECONDS; then all man it just went back off )c:
I am glad to see Ipod owner sites like this one.
The problem I am having with my Ipod is complete my own doing.
I was scrolling through the menu and ended up
hair trigger clicking into the language mode.
Now the thing is listed in Japanese. I checked
the Ipod instructions for changing back to English but someone the setting menu got moved
elsewhere and I have not been able to find it.
Fortunately, all of the music is still listed in English. However, the rest of the features have become useless since I can’t read Japanese
and have no idea what I am seeing.
I find it hard to believe that others have not had the same problem.
Any advice would be greatly appreciated.
Jim
OMG! i did it and nothing works!! PLZ E-MAIL ME 2 HELP!
If you are all such techies to buy an IPOD, how come you don’t the manual that came with it when it crashes?
THANKS,
I the instructions are very user frendly and very effective…
THANKS again,
Your advice is greatly appreciated.
INA
Please help me… When I went to update my ipod, a charger icon popped up, which I assumed meant I needed to plug it in to finish the update. Well, that was two days ago. I tried resetting it, and when I went to try and erase it and completely restore it, my computer does not even recognize the ipod. I’ve tried resetting it several times and it is still stuck on the charger icon (charger with a wall socket). Any suggestions??
My ipod freezes wen i plug it in, the reset ting dont work and wen i reset it it makes funny clicking noises then wen i plug it in it buggeres up again
i have an iPod shuffle 512mb
recently, my gf was foolin around cause she says i listen to my music more than i do to her, and well she formatted it using the my computer thing , when you select the removable drive, yeah and so i non thinknly stopped it, leaving my iPod with an Unknown file system, now i cannot use the iPod updater and the format for the mycomputer thing wont work, please either post something up here or send me an email as for me, id rather die than be without my music, so yeah please email me back QUIICKKKLLYY!
Regards
AlexRoxUrSox
You may want to contact apple about that last formatting issue. I am guessing that it should be fine though, since from my understanding, that an Ipod shuffle can be read and written from a MS operating system from the beginning that it needs to be a native format…most likely FAT32? Perhaps you formatted it to NTFS?
you guys dont leave alot of information!!
My ipod video keeps turning on then displays the apple symbol. Then it makes a click noise and repeats the whole process over and over again. My computer won’t recognize it and i don’t know what to do…
Hey, I got da new 30 Gb Ipod video, last night my battery went flat so i connected it to my pc’s usb port as i ussually do. But dis time it jus didnt want to switch on. I tried all the freezing techniques etc etc. nothing seems to work. PPLLLLZZZZZZZ Help THnx
Thank you SO much!
I was at work when mine froze up and had no idea of how to reset it. Dismayed at the prospect of a long day with no music, I googled for help and found your site. Reset accomplished! You’ve made my day a lot better!
like a previous poster. I have a 30GIG video Ipod. It now will not switch off - I have reloaded the software, run hardware diagnotics and still no luck - the wheel otherwise works normally - just will not switch off.
Any advice?
Tried to update software on ipod. Ipod screen has image telling me to connect ipod to power supply. Cannot find my adapter. trying to used usb connected to computer. Nothing appears to be happening.
Have same problem as Hilary from the 04/23/06. Please help. Going on hollidays to Croatia on Sunday morning. Going to be stuck in Stansted for 4 hours. Nightmare if I don’t have my ipod.
as an update to my posting a few days ago (IPod vid 30gig not switching off). I tried connecting it to power via the fire-wire - then it switched off normall using the Play button. However - the moment I unplug the firewire - it reverts to the problem of not switching off
any ideas?
my photo ipod is frozen on the lock screen, i can still charge it and upload songs, i just cant use it or reset it. i cant drain the battery either because the ipod swicthes to auto switch off. please help!! xxx
Thanks, I thought my iPod mini was totally dead, and was about to replace it. Then read your instructions and it came back to life.
It worked like a charm…THANKS!!!!
Thanks, was a bit worried for a moment til i found this site.
Ihave a mini ipod which is stuck on hold. I changed the battery but did not take it off of hold before doing so. I have replaced the battery, charged it and now I am unable to unlock it. I can play the tunes when I plug it into my computer but am unable to turn it on and use it inependant of the computer. Can anyone put me out of my mysery. I am currently going through a divorce and my ipod is all that keeps me sane.
THANK YOU THANK YOU THANK YOU!!!
I was confused about which buttons to press on my video ipod. But I read what it said and FINALLY my dim slow witted brain got it. Haha! THANK YOU AGAIN!!!
Thanks that worked worked perfect. nice to find some usesfull help on the internet.
another ipod solve!!!!!!! thanks i owe u alot
I have the 4th gen 20gb ipod and i cant get it to reset, holding the center and menu button does nothing, and yes i’ve tried doing it while charging and not. My clickwheels frozen and i cant get it to move.
Thanks SO MUCH! I was scared that i might of lost all of my dad but i didnt! Because i like to have alot of songs so i delete them all on my computer and save all my pictures and vids and movies and songs on my ipod so that was my fear but i lost NOTHING, not even my playlist. I have the 30g and my brother has the nano so the first set of steps worked for both.
GRACIAS!!
Thanks a million!! You just saved me from loosing my job.. If I don’t have my iPod on there’s a good chance I’ll fall asleep of boredom!
That would only lead to disciplinary action.. Or worse.. :~)
Have a great weekend!
Shehzad
Thanks for the advise. My Ipod video froze up and thought that my parents would kill me fortunately your advice work! thanks a bunch!!
oh thank you! i am gong to the airport in about two hours and my ipod TOTALLY, for the FIRST time EVER, completely locked up…i was starting to sweat! your advice saved the day! brazilliant, thanks again,
Steve
Thankyou.
Worked a treat. I thought I was going to have to go back to the shop! Cheers ::)
yeah ive tried reseting my ipod and everything else but all i get is a little picture that looks like it is telling me to plug in my ipod when it has benn plugged in for a day
and then when i do reset it i get a battery symbol with a lightning bolt on the left hand side of it wat do i do now
i have a 60G ipod and, Using the Menu button and the Play/pause button did nothing for me. Using the Menu button and the center button reset it w/o any problems.
when i do it a folder pops up with an exclamation mark
ok i have a mini ipod, the regular one. And i put it on another computer, and out of nowhere, when i went back to see it. it doesnt turn on to the playlist. as soon as i turn it on - the apple pic appears then this picture of like a electrical outlet and the ipod charger comes out..like it needs to be plugged somewhere. and then it quickly turns off again. ive been charging it and charging it,and that picture still comes out when i turn it on! i dont know what to do! i dont think its the battery, because it doesnt show no sign of low battery. just the plugging picture. PLEASE HELP!!
My mini needs to be turned off multiple times before it will stay off. Any suggestions? I push the buttons til it turns off but then it turns itself back on when I release them …. but eventually it stays off. sometimes takes me five tries or more.
I was so affraid!!!!!!!!!No apple service center near here.
thank you from Mexico
My ipod works again!!!!!!!!!!!!!
thank you very very much! this is a life saver, i was using the ipod of my brother and he would surely kill me if i did not make it work.
cheers for the help worked a treat thought it was dead for a second there
THANNNKKKKKK YOUUUUU SOOOOOO MUCCCHHHES!
Thanku so much i was really sweatin that it had broken but u saved my day and my bank account from payin some1 2 do it!!! thanku XXXXXXXXX
hi there (great site by the way)
Anyway ive got an ipod nano 2gb, the screen works, as when i flip it from hold to un-hold it comes on again, but the wheel itself doent work.
ive tried flipping the hold button then pressing select + menu
ive restored factory settings, still wheel doesnt work
tried it with power cable, still doesnt work (the wheel)
so the screen works + itunes but the wheel doesnt unless you want to reset it (which again doesnt work)
I am so glad, this is crazy because I was about to send this thing in, I was pissed I thought something was wrong with this thing..
u rock!!!
i really thought that my ipod video was gone
works fine now thank you!
cheers m8 i was so annoyed when it stopped working. i was driving along and then went to skip to the next song and it just froze on the same screen. i got home and plugged it into my computer but nothing happened. without your info i prob would have bought a new one
yipppie …i love you
my frined just gave me an iPod nano and i cant erase anything on it! how can i reset everything so i can start out freash??
i was charging my ipod one night, and the plug i had it in got really messed up and even melted the charger. ever since then the ipod hasn’t been working. is there a chance that the problems with the plug may have burnt out the ipod or short circuited it? please let me know! i want my baby back!
Sarah, i think you can just plug it in to your computer and delete all the songs… there is also a way to do a factory restore which can be found on apples help pages. I found it when trying to help some guy out the other day.
Chris, i am guessing your ipod is fried, not sure what could have happened to cause the meltdown, but it the charger melted I am guessing the inside of your ipod may have too? I would call the apple store or something and talk to one of the people there and they should tell you whether or not it is under warrenty and if it is fixable. best of luck.