Is your iPod Broken? iPod Reset Instructions

June 10, 2004 · 1,154 comments

in 2004,Tips & Pointers,Werty

So I was using my ipod at work today, a song come on that i did not want to hear and I hit the next button. Well my ipod locked up and just froze.

Anyhow i searched google on “how to reset an ipod 40gb” and came up with nothing but crap answers, then finally found the apple manuals:

To reset iPod mini, iPod mini (Second Generation), iPod photo, and iPod (Click Wheel)

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

Press and hold the Menu and Select(center button) buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button (center button) is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn’t set to go to sleep.


Reset Apple iPhone instructions
Turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

Reset iPod Touch Screen (instructions coming soon)

Reset Click Wheel Ipod (newer ipods including resetting an ipod video)
1. Flip the Hold switch on and off and make sure it ends up no longer on hold.
2. Press and hold the Menu and Select buttons (center Button) until the Apple logo appears (may take 5-11 seconds, and you may need to repeat this step)

If this not work for you try plugging your ipod into computer or wall power.


Resetting iPod (with dock connector)
Most problems with iPod can be solved by resetting it.
To reset iPod:
1 Connect iPod to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Play/Pause and Menu buttons for at least 5 seconds, until the
Apple logo appears.

If Your iPod Won’t Turn On or Respond
* Make sure the Hold switch is off.
* If you’re using the iPod Remote, make sure the remotes Hold switch is off.
* If that doesn’t work, connect iPod to the iPod Power Adapter and connect the
adapter to a working electrical outlet. Your iPod battery may need to be recharged.
* If that doesn’t work, your iPod may need to be reset (see above).

Resetting iPod (with out dock connector)
If that doesn’t work, your iPod may need to be reset.While the iPod
is connected to power, press and hold the Play and Menu buttons
for at least 5 seconds, until the Apple logo appears.

Resetting iPod mini
Most problems with iPod mini can be solved by resetting iPod mini.
To reset iPod mini:
1 Connect iPod mini to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Menu and Select (center) buttons for at least 6 seconds, until the
Apple logo appears.
If Your iPod mini Won’t Turn On or Respond
* Make sure the Hold switch is off.
* If you’re using the iPod Remote, make sure the remote’s Hold switch is off.
* If that doesn’t work, connect iPod mini to the power adapter and connect the
adapter to a working electrical outlet. Your battery may need to be recharged.
* If that doesn’t work, your iPod mini may need to be reset (see above).

Reset Ipod Shuffle
1. Unplug iPod shuffle if it is connected to your computer.
2. Switch the shuffle off (you cannot see the green stripe).
3. Wait 5 seconds.
4. Move the switch to either play or shuffle (green stripe would be visible)

Here is a link to the official apple website about resetting your ipod.

And to the people that report the following icons on your iPod screen:
* A sad looking ipod face with explamation
* an exclamation point on a folder
* an exclamation point on a battery
* a disk with a variety of icons, including magnifying glass, x, arrow and exclamation mark
* apple logo
* do not disconnect
* power adapter plugging into the wall

I have not seen many of these, but it may be due to me having a 3rd generation iPod, if you see any of these icons on your ipod check out this article from apple summarizing them.

I also have found a site that shows you some advanced (void the warranty) tricks to try and fixing your iPod problems, involving opening them up to fix the hard drive. Try these at your own risk.

Remember you are not alone when your ipod freezes. Best of luck resetting your ipod and thanks for leaving your comments!


{ 50 comments… read them below or add one }

1 mattmiddleton 12.22.08 at 4:23 pm

got ipod 4 gig got pic of ipod on screen with trangle wont do anything any help please

2 Chris 12.25.08 at 9:54 pm

I tried the instructions to reset my ipod classic. Now the apple logo just flashes on and off. Any advice on what to do now?

3 TimmC 12.25.08 at 11:51 pm

Thanks… the tips worked perfectly on my 80gb ipod.

4 GARET 12.27.08 at 4:46 am

thanks alot!! i thought my ipod was finished, and now im jammin out again. u rock my f@%kin socks

5 flavio 12.27.08 at 2:16 pm

thank you

6 Amber 12.28.08 at 4:13 pm

thnx it rly worked my ipod was shit then i watched your video u helped me out a lot thnx again:)

7 bakerfel 12.29.08 at 12:56 am

hi, i’ve tried that a few different times. it worked before, but now my ipod won’t turn on at all, even when it’s plugged in to an outlet. it won’t turn on. please help!

8 Nanoguy 12.29.08 at 4:57 pm

omg thx i was so scared! ! ! ! 😀 and im so happy now! ! ! thx

9 Ninja 01.03.09 at 9:37 pm

Hi:

Do you know how to fix a 4th gen ipod with click wheel?

It froze the other day and the screen went blank. Then I had the battery replaced and connected it to charge. All that shows on the screen is the battery charging symbol.

Flipping the hold switch back and forth nor holding the menu and center button down fails to reset the thing.

Please help??

Ninja

10 Jessica 01.04.09 at 11:13 am

i love you i love you i love you i love you i love you!!

i was totally like ARRRRRGH!
then i found you

thanks (:

11 Igor 01.07.09 at 3:03 pm

Thanks a lot, man!
It worked perfectly!

12 Averil White 01.09.09 at 5:49 pm

Aww, I wish I’d seen these instructions when my ipod froze on me a few weeks ago. All I did then, though, was just let the battery run down so it turned itself off. It had frozen with the backlight on, so it didn’t take too long. Once the battery had worn down, I plugged it into the dock and turned it back on – no problems since!

13 tamala 01.14.09 at 5:29 am

thank you, so much! I thought it was broken! D=

14 tony 02.01.09 at 12:47 pm

Thank you…..your advice has saved me a long and weary trip to PC World

15 B. 02.05.09 at 5:06 am

Thank-you!! Exactly what I needed.

16 Shari-Lynn 02.08.09 at 9:14 pm

Thanks!! this helped immediately. I can now breathe a sigh of relief.

17 Gibson 02.13.09 at 3:34 am

I set my Ipod mini to disk mode following the reset procedure but still nothing happens. My ipod still doesnt open. It turns on but displays, “www.apple.com/support/ipod. please assist me. I dont want to lose my 4gb ipod.

18 Jassie 02.18.09 at 9:00 am

Thankyou!!!!!

I thought my ipod was pretty much going to have to wait to be dead to get it to do anything.

I totally bookmarked this so I never have the problem again.

>_<

Cheers,

Jassie

19 laura 02.20.09 at 4:34 pm

WOOOWWW!
THANK YUU SO MUCH!
my phone broke yesterday so when my ipod just stopped working 2day i could of cried! then i came on the internet and found this and it worked straight away!!!
THHAANNKK YOUUU!!!

20 Jess 02.22.09 at 6:04 am

THANK U THANK U THANK U!!!!!!!

My ipod froze + my warranty has just run out so thx soooo much!!!

21 Em 02.22.09 at 10:04 am

THANK YOU! As a teen girl, I has going nuts. My Mum and Dad are out and I didn’t know I-pods could freeze like that… You’ve saved my i-pod!

22 Jeff 02.23.09 at 12:12 am

Thank you so much…worked like a charm, I have the 30gig Ipod and it’s only frozen up twice on me. First time I let the battery drain and this time, I followed your simple instructions and it worked perfectly!

All the Best,

Jeff

23 Ana 02.26.09 at 12:56 pm

Hey there, thanks so much for that little piece of advice! My ipod nano is working again YAY 🙂

24 WARREN 02.27.09 at 9:17 pm

SOMEONE PUT A DANME PASSCODE ON MY IPOD MINI AS A JOKE AND DOESENT EVEN REMEMBER THE COMBINATION, II AM IN A SAD MOOD NOW CAN SOMEONE HELP ME.. II REALLY DONT WNANA RESET MY WHOLE IPOD AND RISK EVERITHING BEING LOST FROM IT..

eMAIL ME ::: [email protected]

25 mohib 03.03.09 at 12:57 pm

this website iz one ov the best site whch can help u…….my ipod wus frozzed n nw its working……………thnx

26 James 03.04.09 at 7:48 am

Thanks for the help. Worked great!

27 dee anna 03.04.09 at 12:58 pm

thanks!!!!

28 AmandaJ 03.07.09 at 3:03 am

I just wanted to say thank you! I wanted to cry bc I had no idea what to do… and suddenly life is wonderful again!!

29 Amanda 03.11.09 at 5:43 am

thanx dude that really worked

30 jules 03.12.09 at 9:02 am

thanks a lot! that was really helpful!

31 greg 03.16.09 at 3:35 am

when i turn on my ipod the apple logo turns on and stays there for a few seconds and turn off and repeats the same thing how can that be fixed??

32 ricca 03.16.09 at 4:48 pm

Mine just stopped. Thought the battery had run out, got home and nothing happened when I put it on charge. Thought I had broken it some how as it was bought as a gift for me in the USA less than a year ago I was stealing myslef to contact the person who bought it to see if it was covered some how. Thought I would just try the internet to see what the deal was with Apple ( before contacting my friend and being embarrased) and came accross this. WOrked first time – I am VERY happy – Thanks.

33 Matt 03.17.09 at 7:57 am

My ipod nano won’t show up in itunes (on my mac). It just shows up as a hard drive on my desktop and opens itunes…but doesn’t show as a device. I tried the reset thing with the clickwheel but it didn’t work. It plays music fine and works totally normal otherwise. I just can’t get it to work in itunes.

Any thoughts?

34 kate 03.18.09 at 7:07 am

u are a genius!!!!! thank u!

35 Brian 03.26.09 at 8:10 am

THANK YOU SO MUCH!! This worked a treat!!

36 marieke 03.31.09 at 12:27 pm

thanks soooo much!!

37 Andrea 03.31.09 at 4:08 pm

YOU ARE AN ANGEL!!! THIS IS MY FAVORITE DEVICE, I NEED MY MUSIC, I-POD HAS BEEN STUCK FOR 2 MONTHS AND MANAGED TO SOLVE THE PROBLEM WITH YOUR INSTRUCTIONS!! THANK YOU SO MUCH!!!:))

38 alex 04.01.09 at 3:19 pm

please please please help me.
my ipod is an 80 g ipod video. 5th generation.
it keeps stating that my battery is low even if I fully just charged it. and I know it’s charged because it actually says ‘CHARGED’ , but when I disconnect it from my ipod charger, it immediately shuts off, and sometimes even an icon show up telling me that the battery is low.
BUT I JUST CHARGED IT???

please please help.
My ipod is very important to me, and i can’t afford to have it broken. It has over 5000 songs on it 🙁
please e-mail me back or something

39 alex 04.01.09 at 3:20 pm

p.s i did try resetting it. and still, it did not work

40 troy 04.02.09 at 3:01 pm

So last week while walking I found a 5th gen video ipod laying in the grass. The snow just melted here so I figure it was sitting under the snow all winter. I took it apart and let it dry out over a couple days and turned it on. Everything works like normal but when I try and play a song it just stays on 00:00. It says it’s playing but does nothing. I tried everything; reset, restore, and i fiddled around in the diagnostics menu but nothing worked. Just trying to get some advice on if there’s anything else I can do before I bring it into the geek squad. Thanks!

41 Carrie 04.05.09 at 11:11 pm

THANK YOU

42 Jeff Henkels 04.09.09 at 12:02 pm

I owe you one…….or two!!! Just had my first “freeze” where my ipod wouldn’t turn on or do anything and your instructions got it working again. Thank you very much!!!!

43 colton 04.13.09 at 10:13 pm

YESYEYESYETYSE IT WORKED I LOVE YOU

44 sharon 04.14.09 at 10:11 pm

Thank you!!

45 Ruth 04.15.09 at 6:07 pm

omg i was fully sure my ipod was broke it would not switch on thanks to you guys its fixed yeahhhhhh….!!awsum..!!

46 Satisfied Customer 04.26.09 at 3:52 pm

You’re a saint! Thank you!

47 Abee 04.28.09 at 8:16 pm

you da bomb, best instructions!

48 ipod repair 05.05.09 at 12:16 am

The ipod sad face indicates hard drive problems, but in many instances, the problem is not actually with the hard drive, but with the hard drive cable. Corrosion develops on the silver part of the hard drive cable and must be cleaned periodically to keep the iPod functioning correctly. This isn’t always the case, but many times it is.

49 Alex 05.10.09 at 7:39 am

exellent, easy and fast. I found my answer on the first lot of info

50 Su 05.11.09 at 5:44 pm

Perfect. I was very sad when it got crazy. I thought the viruses from my computer effected it but i reset it. I just hope it wont happen again. Thank you.. This is just perfect

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