We bought a 21/2inch novaform from costco and it didnt open up around the edges after 3 days so we took it back and got another one. We opend it up acordenly to the instucktion its been laying flat for four days now and its worse than the first one was . It still has about 2″ around of the edge of the entirer foam mattress that hasn’t filled in yet. What sould we do?

My parent’s have the identical problem. They returned their first 2 and a half inch novaform from Costco for a second, and the second has the same problem (doesn’t fill in around the edges).

Seems like the 2 and a half inch Novaform mattress toppers from Costco are all defective.

The regular mattresses seem like a great product, but wouldn’t recommend buying the topper from Costco.

I am still wheezing and coughing from the smell. I don’t think it goes away
you just get used it.

Hi!

I have the same problems with the 2 1/2 inch novaform! My parents bought two of them and me one and they do no fill on the edge!

My Costco(Grand Rapids, MI)had pulled all the toppers off the floor and didn’t have them back for a week or so. They said they had been returned by request of the manufacturer because of defects. Return to Costco–they should make it right.

Hi thanks for the info on the 12 inch thick foam beds from costco Anybody else have any comments on them They sound like a great deal I have a twin tempurpidic 8 each it’s great but need a bigger bed Way to much money to dish out for them

I don’t know about the matttress, but I got a topper from there and had to return it. It was vacuum packed. The instructions said it would take a few days to open to it’s original shape, but after almost two weeks it was still not back to normal. I ended up buying a 10″ matress from RestOnClouds and LOVE it. It has helped my back pain so much. They have toppers too, but I decided it was time for a new mattress anyway. Memory foam is the way to go!

I bought the memory foam topper and was a bit chagrined that I could not use it the first night, as it said it needed 24-72 hours to expand. It was completely filled out by the next day, and the stink factor was bearable.. it is awesome product, no morning back aches! I do feel bad for the guy next to me who had to lug the heavy full size memory mattress he bought home, only to find that it takes a few days to expand, and the stink factor.. well, it must have been overpowering.. your stories made me think of this guy and it made me laugh out loud to think of what he went through!

I bought the king mattress from costco.com and lugged it up the stairs (125lb). I had to roll it up in the vacuum sealed bag. After carefully opening the seal, I let it expand. I also removed the covers (there are two layers). However, I saw four holes on the memory foam, they look like manufacturing defects. They are not large but still disconcerting. Also, the mattress is not perfectly flat. The memory foam is bent is all four edges. I don’t think it will return to shape since it has been expanding for about 4 days now. Also the glue between the memory foam layer and the traditional foam layer is not strong. They are already separating. Are these defects typical for this mattress? Should I return this and order another one.

You might want to, it sounds like you got a bum one. I have never opened mine up to look at it however…so I may be shocked if I do!

I have been extremely happy with my full size mattress and would totally buy another memory foam mattress over an air or spring mattress in the future. This has been my first one, and I am very happy with it.

I am looking into buying a queen memory mattress from costco, but I notice in the online add that it does not come with a box spring. Does it need to have one for most beds? We just bought a four poster bed on sale at Bombay Company and this is my first time purchasing a mattress.

No, you do not need a box spring. Even the floor is okay, As long as you have a slat-base (platform base) you should be fine.

can you put the mattress on a set of king sized box springs?

I am sure that you could, but there is no need to. I do not think it would change the performance of the mattress if you did place it on a boxspring, unless the condition of the boxspring was poor.

I bought a Dormia brand memory foam mattress, king size. Big box, shocking smell for two days, but after that, it has been perfect! No more back pains. Only nine inches thick, so fitted sheets work well on it. I use the old box spring from my coil mattress. I paid half what Tempur Pedic costs and had great service on the phone. They financed the purchase at 0% for a year. Now I need a queen-size, and I’ll buy it from them.

I just bought a king size Novaform from costco and unwrapped it last night. I was prepared for a horrible, poisonous vapor because I have researched the product and read other’s reports of the smell, but nothing. Not even a hint of any scent whatsoever unless I pout my face directly on the mattress, and even then it was just a sort of new-clothes smell. It seems as if it is nearly done decompressing after only about 14 hours. I plan to sleep on it tonight. I wonder how you can tell when it is finished expanding, other than eyeballing it, and does it mess it up if you sleep on it before it’s finished? Anyone know? I called sleep innovations using the number on their website but (eerily) no one answered. Not even voice mail.

it’s hard to find the opinion about the Novaform mattress but the topper. How is the mattress? Temper Pedic carries several versions and I wonder where the Novaform Elite mattress fit into. Does anyone experienced sagging in the middle of the bed? I wonder the durability of the bed.

Just unwrapped my Novaform Queen size 12 inch mattress. I cannot smell any odor that is noticable.

do you recycle the heavy duty plastic top and bottom frame with wheels? It seems like such a waste…..couldn’t you use them over to sell another mattress?

And, I love my mattress…..I sleep much more comfortably and it doesn’t slope down since my boyfriend weighs much more than I do….

Does anyone know what this mattress will do over time? Will it start sagging, ripping, falling apart or does it stay the way it is?

Thanks

We were thinking of buying the novaform memory foam mattress for our cottage but we are concerned about it being temperature sensitive. Our cottage is not winterized so it would spend the winter in a below zero temperature. Would this damage it do you think?

We just bought a queen size mattress this weekend. We also had to lug it upstairs but once we opened up the box it was smooth sailing from there. It expanded within 24 hours with no problems. It does have a slight odor, but nothing we can’t deal with. We purchased a platform bed to put it on, but I will tell you that I emailed Sleep Inovations and they got back to me right away letting me know it can be used on a floor, platform, slats or box spring.

I will also say that I noticed my husband sleeping on his right side last night and not snoring like he normally does. I’m hoping it’s because of the mattress.

I’ve been emailing w/ a Cosco customer services rep. She advised that it might be smarter to buy their Novaform mattress online, rather than in a Costco store. If you’re not happy with the mattress, Costco will pick it up at no charge. If you buy at the store, you are responsible for returning it to the store.

How are they for threesomes?

We just opened the box with our Novaform queen size mattress, expecting the worst, in terms of smell, and were pleasantly surprised. Very little odour, if any, and it fully expanded within 12-14 hours. However, my wife any I both had a very unrestful sleep the first night. I chalked it up to sleeping on a new mattress, but my wife pointed out that she felt the mattress made her feel unbearably hot. The second night, I felt the same way. Has anyone else had this experience? Do we need the mattress topper as well to avoid this?

After quite a few research, I finally decided to bought the 12″ matress from costco.
When I opened the package, I actually didn’t smell anything unless I stick my nose on the matress, it wasn’t pleasant, but it is not that bad either. It seem to me that they fix the smell issue for this year. (since if you check, the reviews from 05 have the smell issue and the ones from 06 don’t)
It says the bed may need 24~72 hours to completely decompress, but I find it decompressed just in few hours. I am going to wait for a day to really sleep on it for a whole night. But I did took a short nap on it after I find it pretty much decompressed (it’s just hard to resist)
The bed is amazing. The memory foam is high quality and the conventional foam underneth is very solid. You can tell it is high density foam overall. I have to say that this matress is as comfortable as the expensive tempur-pedic memory foam matress (the ones in Brookstone) And for the price, is well worth it. Believe me, you don’t wanna get up in the morning if you sleep in one of this.

I bought the Novaform queen mattress at Costco in 2004 and I love it. No more back pain and you can’t feel your partner or pooches move at all. The smell while sleeping on it was really bad for about a month. From the sound of things, they got that problem fixed. I also sweated buckets the first couple of nights until I realized I didn’t need my flannel jammies and sheet-blanket-comforter anymore. Now I sleep nude with a minimal cover. Buying it online so if you don’t like it they will pick it up sounds really smart because this thing would be a bear to get back to the store. I just wish Costco would sell sheets to fit this thing. BTW, I use the rolling box it came in as a garbage can in my basement!

Hey. We are setting up our Queen Topper Elite from Costco. I have a question. Should we leave it out of the matteress cover that comes with the 1 1/2 fiber fill while it expands or would it be easier to put it in the cover and then let it expand?

We love these things. Have only slept in a camper on a 1 1/2 inch one at my sisters. This was a great gift for my wifes birthday…

Look forward to your comments and opinions.

Tim and Susan

I am about ready to pull the trigger on a queen size novaform from costco… Our warehouse is a ways away so we get there maybe once a month but don’t they carry an 8″ version as well? I thought I remember seeing it but wanted to be sure. I’ll call the store tomorrow as well but all the stores carry different stuff.

Has anyone seen an 8″ version of the novaform mattress??

Thanks very much!
Jay

I’m considering buying the queen size novaform mattress. However, I’m very concerned about any heat issues as I’m moving into a hot top floor apt. At least two comments mentioned heat issues. What is your experience as far as extra heat is concerned? Costco has a Novaform Cool Wave mattress onsale (online) for just 10 dollars more than the original. Maybe this is the way to go. Any comments about the heat issue appreciated. BTW, Jay, didnt see an 8″ version online but that doesnt mean it doesnt exist.

I do not think the heat is that bad, but maybe I am used to it?

I asked a friend that stayed over and she did not really notice any extra heat from it.

For the $10 more, it seems like you may as well go with that? I know nothing about the cool wave version.

Sorry I could not be of more help.

After own the queen size matress for a month, I have to say isn’t a moment that I’m not satisify with this bed. This Bed is simply amazing, there is no heat issue or anything. It does feel more firm when the room is cooler, and it’ll get softer as you lay on it and your body heat will soften it. I think this bed worth every penny that I spent. I wake up everyday feeling great and looking forward to go to bed everyday now.

Thanks for replies re:heat. Think I’m gonna go for it!

Wow! Seems like the matress topper is a slow riser. Ours has been laying for a week and the edges are still not filled out. Will they ever? Should I take it back? Did some fill out over time?

I bought the King “Cool Wave” mattress from Costco. So far it seems to be a great mattress. It was shipped by UPS and weighs over 125 pounds. When it was delivered, the box had been compromised and was re-strapped by UPS. When you remove the mattress from the box it hardly looks like a mattress since it is compressed to fit in the box. There are 2 air tight bags to cut through. Cutting through the bags was kinda fun. Once you cut through the second bag the mattress immediately starts to expand. It’s fast too. I’d say within 10 minutes most of the expansion happened. I think the manufacturer made some improvements to the mattress. Needless to say you really need to plan out where you unpack the matress. Once it expands it is very hard to move so plan ahead. Note that the mattress did not smell as bad as I thought it would. Some pads we have had stunk for days and were unuable. Also, the manufacturer says it has to be on a solid surface so no box springs should be used. Instead, I built a plywood platform/base which cost about $50 total. Again, the mattress seems to be great and made very well. So far we are very happy with it and would highly recommend it.

Chris, how did you go about building the plywood base for the nova foam mattress?

We are about to spring for the Queen Cool Wave, but we have a concern about our current bed frame, which has wooden slats. Is it important to place a flat smooth surface above the slats underneath this type of foam mattress? A couple of posters above imply that the foam mattress directly on the slats would be OK. I guess the concern is about foam squeezing through the slats and becoming deformed over time. Anyone have problems withthis mattress directly on slats?

Guy

Guy,

My engineering mind tells me you’ll extend the life of the matress by placing it on a flat surface. That will reduce the stresses to only compression, which is what a matress is designed to handle.

I have a platform bed with a conventional matress and I cut two sheets of “finished face” 3/8 plywood and placed them over the bed slats. The plywood acts as the flat surface. The finished face is just to reduce splinters.

The flat surface prevents twisting stresses (moments) on the springs and spring frames.

I’m thinking about a foam matress and I plan to leave the plywood inplace–spanning the slats. Without the plywood, I envision a sort of tension stress on the foam that think could tear it.

Marco

I have the original cal king and was very happy with it. Best sleet ever. Only problem is I bought it in the winter and it was fine. Now we are in the summer heat and my wife and I feel hot to sleep on it.
So I bought the cool wave to compare since we needed another bed (same size) and it feels cooler but the firmness is different (softer feel) and it doesn’t seem as flat as the original one. It sort of bows from head to toe and it has had 5 days to expand. Anyone else notice this?
I will try to call novaform to discuss.
This is good info to compare our experiences.
I am overall very satisfied with the comfort and value of this product.

I’m just about to buy a memory foam mattress from Costco but I haven’t decided between the Coolwave or the standard edition. Considering the higher price, is it worth it to pay more for the Coolwave version or stay with the standard edition?

I am on my 6th King Novaform Naturals memory foam topper from Costco! I had to return 5 of them because they would not expand fully. The edges were still pancake flat after several days. There is hope, though, because I opened the sixth topper and–you won’t believe this–it was NOT vacuum packed with all the air sucked out of the package like the other 5! It had just enough air sucked out to fit into the box, as it should be. It was NOT pancake flat around the edges.Yay! To my joy, within minutes of breaking the vacuum seal, it expanded fully. BUT that is not the end of the story. Now just 3 weeks later, I noticed a depression in the foam where I sleep. I opened the zippered cover to let the air circulate in the hope it would puff up again. But I couldn’t believe my eyes—here and there all over the surface of the foam pad were CRACKS! Fissures! I pushed down on the foam in the area of the crack, and it continued to crack! More cracks spread out from the original crack. Now the pad resembles the Grand Canyon! Well, slight exaggeration, but hopefully you get my point. It has deep crevices all over the surface! I am so frustrated with this product! I had great hopes for this pad because it was not tightly vacumm packed, and it unfolded extremely easily. I am thinking of giving up on Novaform and trying Healthy Foundations. Anyone have better luck with that one?

I read that most memory foam products start to loose their elasticity(do not come back to full shape) after 12-15 years, (wich is still a long time) and also read that Tempur products can last up to 25-30 years, wich could justify the price (they use a higher density foam) but i still think I will go for the Novaform.
Thanks.

Yeha, I am torn about whether to go with the Cool Wave or the regular Novaforn Elite Mattress–Which one is closer to feeling like the Tempur-Pedic? Is it true (as someone mentioned)that the cool wave feels softer? If that is true, does it give the same support?

I thought I would leave my initial review on the
Novaform Cool Wave King size matress I just bought from Costco online. I decided to buy it mainly because I was concerned about getting another inner spring matress. The one I replaced only lasted comfortably for 4 years and it wasn’t exactly a cheap bed. I also was impressed by Costco’s price, which I paid $810.00 total including S&H (that was with a $150 off discount they recently had)which was a great deal compared to the Tempur brand or a Sleep number bed. I read the reviews on this site and others and considering the density of the foam, which I believe is 5lbs, I made the investment. First off, and no fault to Costco, UPS “lost” my shipment. I don’t think they care too much for delivering oversized boxes and once they found it the driver wasn’t happy about dragging the 145lb box out of his truck. So my advice is to stay on top of shipping company. Once I set the box up in my bedroom I followed the instructions for opening it but the inner vacuum sealed bag was heat sealed to the outer so it ripped when I cut open the packed. That made it impossible to slide out the matress because it had begun to deflate. It was easy enough to get around that by cutting the entire bag open along the gap where the matress was folded. But when the matress sprung to life out of the bag it ended up upside down and it was quite an effort to turn a 145 lb king sized beast with no inner skeleton over. Also, there was a slight smell, nothing too bad, and it went away in a couple of days. Ok, now for the sleep part of the review. First off, my wife and I also bought the Novaform pillows, which I do like aalthough at times they can be overly firm. We have the bed setup on the floor right now since we replaced a queen matress and couldn’t use that box spring. If we keep the bed we will probably get an Ikea bed frame. Slepping of the bed is different. The matress feels top quality, it’s very dense and more on the firm side. I do not get any heat issues and I am one to over heat easily. When you first lay down on the bed you do sort of sink in a bit, but slowly. You feel the bed providing support. In some ways this is what becomes uncomfortable to me. I do have some lower back pain and I feel my heavier parts (rear end) sinking in further than my lighter parts (legs, back). As you sink in you feel an outward pressure against your areas closest to you heavier body parts. In my instance my lower back. I usually start on my back and then switch to my side in themiddle of the night and I notice a delay in the bed adjusting to my new position so it gets uncomfortable waiting for that softness feeling so I end up tossing and turning a bit. I am 6′ and about 200lbs, my wife is 5′2 and 110 lbs…she doesn’t have any problems with the bed and says she sleeps better. I initially felt good about the bed, waking up in the morning not sore but a week into it I am tossing and turn more and more. So my plan of action is to get a pillowtop matress pad or feather bed and possibly go back to regular pillows and if that doesn’t work then I might just get another inner spring matress and deal with replacing it every 4 years. I hope this review helps any potential shoppers.

I also recently purchased a Novaform CoolWave Memory Foam mattress from Costco Online. It was kind of annoying that I had to contact Costco to get the tracking number only to find that UPS was on their third and final attempt to deliver the mattress. You have to sign for it, which I suppose makes sense, but for households that are empty during a typical work day it can be tricky trying to coordinate. But you probably only care about the mattress, so I’ll get on with it.

First of all, I’m don’t have any major back issues or anything else to comment on, just my own preferences. I switched because my old mattress (Kingsdown — avoid) had begun sagging in the middle and there was very little mid/lower back support. I really like the support the Novaform provides, and I agree it is more on the firm side if anything, but not at all too firm. Let’s say 6 or 7 out of 10, 10 being the firmest. I’m 6′1″ 170lbs. and I haven’t had any of the problems described by JG. The mattress doesn’t take long to form after I shift positions, and in fact, I find myself shifting less. I used to sleep on my side a lot, but I find myself waking up on my back, and often that’s how I fall asleep now. I somewhat agree with JG that you can feel pressure in certain parts, but my take on that is the poor posture I’ve developed from sleeping on subpar mattresses is being corrected. A mattress is something that we spend a lot of time on, so we’re very sensitive to even the slightest change. I’m going to give it some time before jumping to any conclusions.

I haven’t had any heat issues either, and that is something that I am very aware of when sleeping. I noticed a smell, like others have said, if I put my face right up to the mattress, and even then it is not unpleasant.

The mattress does take at least a full 24 hours to completely fill out. I opened it one night and slept on it the next, even though it probably could’ve used a little more time.

If you are thinking about buying it, I’d say definitely go for it. I’ve had about a week of very comfortable sleep on the mattress and am very glad I went ahead with it. Having the reassurance of Costco’s return policy seals the deal. If you aren’t happy, send it back. If the bottom foam “breaks down” like a true Tempurpedic supporter will tell you, send it back. Heat and low quality materials are what Tempurpedic attempts to retain as the disadvantage of their competitors, neither of which are present in this mattress — if you’re on the market for a mattress, and are considering this one, get it.

Forgot to mention — $600 total delivered right to the door for a queen size … can’t beat that.

I plan to buy a king size at costco asap! However I have 4 children…and even with mattress covers, I find you can’t control the once in a while “pee” or “being sick” … I was just wondering: From those that have had it for a while…how do you clean a memory foam mattress???? and does it clean well? What type of cover can I use, not to ruin the whole effect?

I placed an order for the Queen sized mattress from Costco–should arrive in a couple of days. I just had a quick question about sheets. Do people bother with sheets for the Novafoam Mattress or is the cover that it comes with good enough?

I think you would want to use sheets… otherwise you would have to wash the cover which I am assuming would wear out with time, and is probably a pain to remove.

You need pretty “deep pocket” sheets for the mattress as it is very thick.

Initially I had planned on buying sheets…but then, I came across someone online saying that sheets defeat the purpose of the MEMORY FOAM because it takes away from the feel of the foam. I have my doubts but I wanted input, thanks!

Can anyone comment on how it “feels” compared to the Tempur-Pedic? I think I am going with the Cool Wave–I called Sleep innovations and the rep said the Cool Wave was a newer mattress,and is the new flagship–may as well go with it–Also the Cool Wave Memory Foam at the top is a bit softer so the mattress will have a softer feel.

Don, you said you had both the original and the cool wave. Also, that the cool wave was softer and seemed slightly bowed. Can you give a followup - is the cool wave still bowed and which do you prefer?

I bought a CalKing CoolWave mattress from Costco. It’s been just over a week, and I really enjoy it. My BeautyRest is 20 years old. It’s still in pretty good shape, but at my age (67), I’m finding that I prefer the softer feel of the CoolWave. At the same time, it seems to provide much better support. (The BeautyRest does show some signs of sagging.)

I put it on my old box springs but would like to build a plywood platform for it. Like TY, I’m hoping that Chris will share some construction tips with us.

To answer the common question here, I would get sheets, I don’t think the mattress cover is meant to be slept on. I got a nice set of 600TC sheets from Linens ‘N Things and they feel really good on the mattress.

As for the question about kids and cleaning the mattress I don’t know how to clean it, but I don’t think it is a bridge that you want to cross. I’ve had waterproof mattress liners before to protect mattresses from sweat and dirt, and each time I got rid of them after about a week because the surface underneath you (if waterproof) obviously won’t breathe at all and will make you uncomfortably hot.

So the catch 22 is, leave your mattress unprotected, or make it much more uncomfortable. I don’t know what the right choice is here, but I can imagine getting urine out of a memory foam mattress will be an impossible chore. That might be a question for NovaForm’s customer service.

Hope that helps.

Also, extremely deep pocket sheets are not necessary. I didn’t shop around for anything in particular and mine worked out fine, plus most sheet now are designed to accomodate deeper mattresses.

For those wondering about bed construction, from what I’ve seen with mine, if you have a slatted frame, the slats should be now more than a couple inches spart or the foam on the bottom will start to poke through. My old box spring mattress was on a frame supported by only 3 slats which would not be an option for this mattress.

I actually switched the plywood for my bed frame from close-spaced slats because two pieces of plywood only cost me $30 at Lowe’s and it will probably preserve that mattress better.

To summarize, if you are constructing a bed frame the surface that the mattress actually rests on should either be plywood or slats with no more than a couple of inches in between slats. If you need construction advice beyond that, I’m not a carpenter and would recommend consulting one

Has anyone here who owns one of these ever experienced back stiffness with these mattresses? Some Temur-Pedic owners experience stiffnes inback and shoulders because you do not move at all during the night–you kind of stay in one place-which is good in the sense that there is less tossing/tirning, but some people do report stiffness due to this–

“Chris, how did you go about building the plywood base for the nova foam mattress?”

I originally used 2×4s and 1/2 inch plywood. Total cost was about $50. The 2×4s we used to elevate the plywood off the metal fram. We have since purchased another bed frame and now only use the plywood minus the 2×4s.

The bed itself has been great. Worth every penny. My wife is pregant and neither of us feel the other get out of bed. I also have noticed that I sleep throughout the night without moving much.

Chris, thank you for your frame comments. I talked with a carpenter today who suggested 3/4 inch plywood with about 2 feet spacing on the 2×4s.

JG, I’m aware of still moving around during the night. Perhaps the cats trigger that.

I feel less stiffness in all parts of my body. It hasn’t been a dramatic change for me. Perhaps a new conventional mattress would have had the same effect.

Overall, I really like the Novaform. We seniors tend to be more sensitive to pressure. It feels fairly soft, but completely supportive. I prefer the feel to the “springy” feel of a conventional mattress.

Comment to SG
I returned the cool wave novaform back to costco as we decided we preferred the feel of the original novaform. To eliminate the heat problem we placed a matress pad on the mattress for the hot summer months and this seemed to help with the hot feel. I imagine the cool wave would have eventually flattened out but it just didn’t feel as comfortable to us as it was just too soft. We love the original and hope they continue to make it as we now have 3 of them.
Don

Comment to SG
I returned the cool wave novaform back to costco as we decided we preferred the feel of the original novaform. To eliminate the heat problem we placed a matress pad on the mattress for the hot summer months and this seemed to help with the hot feel. I imagine the cool wave would have eventually flattened out but it just didn’t feel as comfortable to us as it was just too soft. We love the original and hope they continue to make it as we now have 3 of them.
Don

I also purchased a queen size coolwave mattress at the recently passed sale price and this baby is awesome. Not hot at all and as strange as it sounds, it is soft yet firm all at once. Very supportive yet still very comfortable as I prefer a soft mattress.

I put a paper thin waterproof mattress pad on it to ensure no sweat gets through and it doesn’t affect comfort one bit.

Also decided to try out the novaform 4″ foam/microfiber topper and am now on the second one as i’ve had the same problem as mentioned above, these things simply don’t expand well at all.

Coolwave mattress is great, the toppers are super comfortable but just don’t seem to be up to standard by any stretch

I am considering the cool wave novaform king mattress from costco. It costs less in the store than online which confuses me. my issue is unique as i must ship it to florida and from there it will get shipped to jamaica at a $$cost since it weighs over 100lbs. then, i must pay $$duty. so it is a pricey purchase ultimately. If it doesn’t open up, seems like i am taking a big chance! If i can get it back to florida if it fails, it is a huge piece of foam….wonder how it can be returned. how did you guys return it once it is inflated? this sounds like a rhetorical question, but any thoughts on taking this chance with the mattress? sounds like the topper is more problematic than the mattress. i have back problems, so this seems like it could be the answer. also, i am concerned about heat and sweat in a tropical climate. any thoughts?

SEA,

From what I’ve heard, if you are unsatisfied with an in-store purchase, Costco will refund your money after you return it to the store. For online purchases, they will come to the delivery address, pick it up, and refund your money. I don’t know if this policy is different for mattresses or not, but it sounds like if you were unhappy, you would be responsible for getting the mattress back to the nearest Costco warehouse yourself.

If it’s something that you plan on going through with, I would see if they will match the cheaper store price for an online purchase so that if you need to return it, they will at least pick it up for you from the delivery address in Florida.

Hope that helps.

Re toppers - I agree with everyone, the edges of the toppers are slow to decompress. However I gently rolled the edges to soften the foam. It expanded perfectly!!! If we are comfortable with the King size topper, we are definately getting the mattress.

Everyone who is having problems with heat should try a wool mattress protector. This natural material will feel cool in the summer and warm in the winter and protect the mattress against sweat. Also, to keep the feel of the memory foam, try 100% cotton JERSEY sheets. They are more stretchy and contour with the mattress better. Good Luck!

Any side sleepers out there wake up with mid-back pain? We just got our Novaform Coolwave, and it seems really firm.

I am a side sleeper, and like my question hints at, I wake up with a hurting back about 5 or 6 hours into the night’s sleep.

Heh, I’m considering buying a mattress topper to make it a little more cushy.

Also, is it really true that if you ordered the bed from costco.com, they will come pick it up if you want to return it?

Carlos

Just noticed that Costco no longer carries Novaform Cool Wave mattress. Instead, Costco now has Novaform ComfortLuxe with higher density mid-layer memory foams. Has anyone tried or have information on this particular mattress? Namely, is it firmer than Cool Wave?

Thanks…

I noticed that they carry the NovaForm Full size - I am interested in the confortluxe memory if anyone has any feedback.

Thanks.

Um, sort of a weird question but I haven’t seen anyone mention it. Are activities on the bed any different? Does it affect sex in a negative way? I’m serious about this question, not trying to be stupid.
Thanks!

I’m starting to wonder abouth the durability of this memory foam. I bought the Novaform pillow about a year ago at Costco. I also red many good reviews on memory foam mattresses and was thinking about buying one. But I recently noticed that my pillow had lost most of its memory properties.

I’m wandering now if I just got a bad one or if it is a “built-in” feature of this kind of foam. I did some research today and it seems that it is pretty common for memory foam to lose it’s properties, even for the big names like Tempur (found many comments on epinion about problems after 2-3 years with Tempur-Pedic, see http://www.epinions.com/Tempur-Pedic_Swedish_Mattress/display_~reviews).

I’m now having some serious second toughts about spending hundreds of dollars for a mattress that would last only 2-3 years.

So anyone has any good long term experience about the durability of memory foam ?

Stefanie–I was wondering the same thing, but was afraid to ask–

Well, I’m definetely NOT buying it until I get some comments on this! Im a single girl and sex is still important to me.

Stefanie and JG… I will answer this one for you. Sex on a Memory Foam Mattress:

Before bought one of these I was also wondering how it was, but figured my sleep and back were more important than my sex life… anyhow I have used a couple times for non sleep activities (c;

First off it is quiet and absorbs impact a bit better than a regular bed, and probably does not have as much bounce to it as a regular mattress either… however sex can still be good on it and it is easy on your knees.

I am guessing for the average user it should be fine… however if you require extra bounce for your activities it may be lacking?

What exactly was your concern? I think before I bought mine I was thinking the other person would be sunk down below the “access” level, but this is not the case.

I have tried numerous positions ranging from missionary, to doggy to reverse cowgirl and it seems fine for any. The only real issue I have is the fact that it is now directly on my floor rather than on a bedframe, so floor to bed positions are a few feet off…

If you have any specific postion wise questions let me know… I can shoot an email off and get a ladies opinion as well?

I guess my main concern would be the “quick sand factor”–meaning you just sink in, and there is no support or resistance–but your endorsement sounds pretty good–I would also like to know what a women’s perspective is as well so please do fire off that Email. The new “ComfortLuxe” looks amazing, BTW.

Thanks!

yeah i’m female so i dont care about the knees part…that’s the guy’s problem! lol. just wasnt sure if there’d be good leverage and bounce i guess.
i think i better just buy a regular mattress. hard to decide on the foam when i cant test it. also, i live by myself so i’d have to carry and unpack myself and i dont have that much ambition.

Oh there is plenty of leverage… I would maybe even say more leverage than a traditional matress, since your knees sink in a bit… for that it is excellent.

As far as bounce goes, I think it is fine for that as well, just less bouncy than a spring mattress.

Well, someone has to say it, and I elect myself. Stefanie … you can test on my mattress any time

Way to be a creep Kane…

lol, uh yeah. wait…send me a dossier and we’ll see! haha

Hehe, btw, I think it’s actually better for non-sleep activities because you sink less compared to regular mattresses. The dossier is in the mail.

…And you’re the one who brought up reverse cowgirl, Werty.

Darn!! Went to finally buy the Queen Coolmax one and it’s sold out!

Try ordering it online instead

No Coolwaves on the website, just the original and the ComfortLuxe…

Original:
http://www.costco.com/Browse/Product.aspx?Prodid=11025931&whse=BC&Ne=4000000&N=4013712&Mo=1&No=1&Nr=P_CatalogName:BC&Ns=P_Price|1||P_SignDesc1&Sp=C&topnav=

Comfortluxe:
http://www.costco.com/Browse/Product.aspx?Prodid=11170037&whse=BC&Ne=4000000&N=4013712&Mo=1&No=0&Nr=P_CatalogName:BC&Ns=P_Price|1||P_SignDesc1&Sp=C&topnav=

I think the comfortluxe is the same as acoolwave:

“The first layer of Cool Wave™ Memory Foam complements the breathable quilted cover by dispersing your natural body heat to keep you cool and comfortable throughout the night. The next two layers of premium memory foam combine to create superior customized comfort, pressure relief and support.”

I don’t think it is, plus it’s significantly more expensive (~$300)

it’s got an extra layer and a better layer but i think it is meant to replace the cool max. it’s is about $300 more for the Queen. today i caved and bought a regular Simmons mattress. the air mattress i had been sleeping on was getting old. my boss wanted me to give him a ride home from work–at 2pm!!–so i stopped by the store on my way home and just bought it!! it’s already been delivered so no foam mattress for me. maybe next time. or maybe i’ll have to try someone else’s out

I have two 2″ Novaform toppers on top of 3″ regular bed foam on top of Simmons Beautyrest mattress and box springs. It is heavenly to sleep on! I suffer from fibromyalgia plus body inflammation and cannot sleep on a firm mattress.

Heat is a problem for me, so I put a good quality quilted cotton fitted bed pad on all the foam. It is cooler and did not interfer with the heat sensitive memory foam. I tried it with and without the mattress pad, not enough difference to suffer getting too hot. However, I do not live in a real cold climate, remains moderate most of the time, hot in the summer and very mild winters.

Had thought about purchasing the memory foam mattress but after reading others comments I do believe my combination is best for me.

Misty

Stefanie,

You got a Simmons! Caving would have been buying a Novaform. Getting the Simmons is called “settling”. Now you really will have to try one out to see what you’re missing.

Yeah, I need to find one to try. Problem is you don’t run across them in hotels ever. Until this year I traveled over 70,000 miles a year and don’t think I ever came across one. It would be a good way to try one out though. Like renting a car you’re thinking of buying. Guess I’ll have to skank around until I come across one…haha kidding!

Are you traveling from Cali to NJ 20 times per year? I probably travel 20,000/year (outside of standard work commute) and I can’t imagine doing more than 3 times that.

Go to a Sleepy’s or something and try out a Tempurpedic. I guess it’s too late at this point anyway, but you’ll see that they would be excellent for “activities”.

i bought the comfortluxe at costco.com, it was relatively easy, when it arrived it was sort of rolled up and folded. so when we undid it, and let it grow , i noticed one corner did not seem to fill, so i unzipped the cover to see what was going on, and i saw a tear in the middle of the memory foam. costco is awesome, so im not worried about the return, but i ordered the original instead, and when that arrives i will return this one, i love sleeping on it. but according to sleep inovations, it is firmer than the original. but i decided on the original because this never really did grow into a good square, that corner still isnt right. but i love the mattress. i read some reviews about the temperpedic, and my understanding is that they only make it about three years before that inner egg crate like foam gives and you get a sort of sink spot. and i dont think temper pedic is very good at standing behind there product, this mattress does not have the inner eggcrate part that the temperpedic has, so for 500 dollars if i get seven good years out of it, ill be happy. ill let you know how the regular one is when i get it.

Well, I was living in Anchorage and traveling within the state, to Austin, to Wash DC, to Florida, Seattle, and then overseas once or twice/year. I moved to Austin about 2 weeks ago and will probably just travel to like Dallas a bunch, and some Waco and San Antonio maybe. So….I won’t be sleeping on many hotel beds now unless they are local of course. Well, everyone enjoy your foam bed. Keep this thread alive for a few years Werty so we can all see how the beds are holding up.

WE ordered the novaform coolwave 2 weeks ago - it finally arrived - we opened the package - smells a little like milk - not too strong - we were very excited about it, since our simmons beautyrest ($1200) died after 4 years (actually, for my aching back, it died after 2.5 years…)- so we let it inflate for >24 hours and finally finally slept on it. I was so disappointed. The edges have no support, so I have to sleep a good 12 inches from the edge - thats ok I guess, because my husband did too, so we were closer together! However, if you lay too close to the edge, you feel like you might roll off. I had to use the toilet in the middle of the night, and almost fell off the bed trying to get into it because it isn’t so firm on the edges (by definition, it isn’t as firm as the middle, because it doesn’t have as much foam surrounding it) - well I got back in and slept again. Well, it is comfortable, but I woke up with a hip-ache. It hurts at the joint where the femur goes into the pelvic bone. I tried not to worry about it, and tried again last night. Same thing. Except today it is 4 hours after waking, and my back and hips still seriously hurt. Now, I won’t say I don’t have back issues - I have since doing gymnastics when I was a kid - and now I’m 39 - but this is ridiculous. I’m not old! I am going to spend tonight on the couch. My husband is so disappointed. He loves this thing, he is very comfortable, and didn’t notice that he was avoiding the edge. He has no issues with his 33 year old body. I hate to disappoint him, but I can’t live with this purchase. At least the Simmons didn’t actively hurt me for about a year. I will go to my chiropractor on Monday, and then see how it goes in this bed. I think that if you have a good back you will enjoy this bed.

By the way, if you haven’t notice this overwhelming squish on the sides, let me know, we might try to replace this one first.

Michelle, I feel like I am less likely to fall off the side of this bed than with a traditional mattress… I can bend my legs and have my knees hanging off and I feel totally safe not liek I will fall off… I have the original though, so maybe the density of the foam is different.

As far as back pain and things like that go, a girl I am seeing now says she hates the mattress, she complains of back pain and things like that from it, not to mention the heat problem… I do not notice any of it and love it… so who knows?

What is nova foam doing about all these corners that does not open?????????
Jane Aston

Does any one know how it supports you and feels to your back and sides of you are an overweight person?

Any more folks have comments on the new NovaForm Comfortluxe mattress? They are onsale for $150 off until 10/15/2006 at costco online.

Thanks,

Justin

I bought a king novaform 12″ last January 2006 and have loved it ever since. Yes it smelled and I needed to air out the room for a day or two but it goes away and I tell you the sleep that I get on this bed is amazing. I researched like crazy prior to purchase, even emailed the company to make sure the foam density was comaparible to that of temperpedic and the like,, here is the email that I recieved with some info
Thank you for your inquiry regarding your interest in the Novaform
Mattress. The Novaform Mattress is 12 inches, which consists of a 3″
visco elastic memory foam top layer with a 4lb density, and a 9″
Polyurethane Foam Core with a 2lb density. The mattress is designed to
surround your pressure points for relief providing you with a restful
nights sleep. The mattress is designed to always return to its original
shape maintaining its firmness. The Novaform is resistant to mold and
mildew, it’s durable, and long lasting. The mattress comes with a
removable cover that is machine washable.
The mattress contains a 10 year limited warranty, which covers
normal wear and tear of the mattress. If your mattress fails to provide
you with normal wear for 10 years it will be replaced. Per our warranty
please hold on to the original sales receipt, as it will be required for
a replacement.
The cover to the mattress is machine washable. Please follow
the washing instructions located on the “law tag,” of the cover. I
believe the washing instructions are to wash the cover in cold water on
a gently cycle and the dry on low heat which may cause the cover to take
several hours to dry. The mattress itself can only be spot washed.
Please only spot wash this mattress with mild soap and water. The
mattress can not be soaked as it is Polyurethane Foam and will only
absorb water rather than dry. This mattress can not be flipped as the
memory is located on the top 3″ of the mattress. The mattress does not
need to be flipped from head to foot. If you have any further
questions please do not hesitate to contact me directly at the number
below or via email. Thank you for purchasing our product.

Best Regards,

Courtney McDonald

Sleep Innovations Inc.
187 Route 36, Suite 101
West Long Branch, NJ 07764
p: (732) 403-1034
fax: (732) 263-0900

I just bought the Novaform Elite from Costco. I’ve slept on it 2 nights and my body hurts! It’s much firmer than I realized it would be. I’m even using a memory foam topper and it helps somewhat. But I am waking up, tossing/turning and generally not sleeping well. I’m sooo disappointed! I wanted something I could melt into and it’s not happening!! ANY ideas? Thanks so much!!!

Reading all of these, just confuse me. I have bulging disc and also degenerative disc disease. My old mattress was killing my back. So went out to find a new set. I tried so many. Seemed the softer the better it felt.
I tried a Aireloom Vitajeanie deep pillow top. I laid on it in the store for over 45min. and it felt so good and did not hurt my back. Purchased it and slept pain free for a bit over 30days, then my back started to hurt very bad. I complaine about the mattress that the one side leaned in towards the center of the bed and it was harder and taller than the other side. Long story. It was exchanged, and the exchange came firmer. I could not lay on that, so complained to Sit N Sleep again. They had me contact the makers of Aireloom. I went out to their factory and help choose a more comfy top to go on the mattress. When it was delivered, it was comfy, but in a short while (1 week) it starts sagging in the middle (queen size) and I could no longer sleep on it after 1 week, because of severe pain in my back.

I decided to try out an old firm double mattress and it hurt my back and could not sleep. So bought a 1 1/2″ Spa Sensations Memory Foam topper from WalMart. Well, I have been sleeping on that not too bad.

I found the Sleep Inovations queen bed at Costco and have wondered about it ever since.

I could find someone to take my mattress, and keep the boxsprings. Do any of you have the same back problems as myself, bulging disc and degenerative disc???????

I do not want to spend more money only to find that it will hurt my back………..this is so depressing not being able to sleep in my ‘expensive” bed that I got.

After reading all that is said about the mattress at Costco, it makes me want one. I also read a little bit on another site where a lady put the topper on top of this mattress and was also advised by Sleep Inovations rep that it would help prolong the life of the mattress. Much cheaper to keep buying new toppers.

So my question is, do you think I can put it on top of the new boxsprings? I know a solid foundation would be the best but I am single and can’t get around that easy.

No one has said they have my type back troubles, so I am just curious about it.

Hey Chloe… first off sorry to hear about your back problems. The only one I know with similar problems is my mom… she has had herniated disks I think they were.

Anyhow her and my dad are on their second sleep my numbers bed and they love the things. My dad is like 6\’4\” 250lbs and my mom is like 5\’ and 100 lbs. They both get to adjust each side to whatever they want and they love the things.

Honestly If I were you I would check into all the various companies and find out which ones have 100% guarantees and things like that.

Many people have said that Costco has a no questions asked return policy, so I would say if you are wanting the novaform, order it, see how you like it and then either keep it or return it. You have nothing to loose really.

If you do better on a softer mattress or need to find one that is just right, maybe try the sleep by numbers by select comfort. You can check their website http://www.selectcomfort.com/ and look for a store and test it out in person, or stay at a radisson hotel because I guess they are switching over to them. (not the shitty one in San Jose though!)

They have a 30day return policy, but you have to pay shipping if you return it. Also if you upgrade between sizes or models they count that as your one return. I think that is pretty shady, so I get a weird feeling from them already. Anyhow here is their return policy:
http://www.selectcomfort.com/customercenter/sleep_number_bed_return_policy.cfm

Regardless let us know how the beds work out for you.

Cheers,
George

I bought the Novaform Elite from Costco three weeks ago. It is not flat. On one side it is little bit lower than another side. Is it common phenomenon that the memory foam mattress is not perfect flat?

I bought the NovaForm ComfortLuxe (although it doesn’t say it the ComfortLuxe model anywhere on the box, except the invoice????) from Costco. Opened it up following the instructions, 24hrs later the center ridge (where the mattress was folded) is still there. It doesn’t look like it is going to get flat and even with the rest of the mattress. Anyone has this mattress? and how was your setup experience? There was no smell, so that was good. The corners also look little droopy, they didn’t form into sharp corners I was expecting, as displayed on product photos.
thanks

Okan

George, I hate the select comfort beds. I have tested them out several times, and they just are not comfy for me. But thanks for the suggestion.

Okan–

I too purchased the ComfortLuxe last week ($150 off)–haven’t received it yet–Did you call Sleep Innovations? I am wondering if the problem has resolved itself yet? I did call Costco before purchasing, and they did confirm (as reported in this thread) that they will pay for return shipping, and refund the full price of the mattress + original shipping charge–now that’s what I call 100% risk-free!

As for me, I hope I do not need to return it–I will report back when I receive it–oh, one other thing, How long did it take to receive? The webiste says 3-4 weeks…

Just received two coolwave novaform double beds from costco.

Unpacked it….and didn’t hear any of the whooshing air sound when I unpacked it. It just kinda unfolded without the drama I had hoped for after reading other posts. It didn’t seem to be vacuum packed at all.

It has absolutely no smell. There is a ridge in the middle that I hope will smooth out.

If not - gotta love the costco return policy. So I’m not too concerned about it…..yet.

Have had the novaform pillows for a couple of weeks. They are just as others reported - VERY comfortable. I don’t toss and turn like I use to. They really are well worth the $20 each. If you can’t get the mattress…..you really should get the pillow!

Dorothy–

Which pillows do you have? They make a few different ones…also, are they good for side sleepers?

Just bought the $675 cal-king regular jobbie at Costco Richmond, CA. Getting the sucker up 82 stairs was, well, fun. Weighs 100 lbs. Clever packaging, I must say. Wheels and all. I couldn’t believe I had a Cal-king becuase sitting there on top of my box springs I could swear it was a twin. Then I snipped the bag. Whoosh. It’s been airing out for three days. It does have a smell, but like vanilla. Not bad. I just didn’t trust the smell and wanted it to out gas without my lungs around. Been sleeping downstairs. There are wrinkles in the first-level cover (the thicker one) that are hard to smooth out because you have to unzip the top cover first to get to it, and the zipper is on the bottom of the mattress. Hmm. Anyway, have not tried sleeping on it yet. Will report back. I did buy two kinds of pillows: the “Choices” one (mem foam on top, mcrofiber on the bottom) and the usually mem jobs. THe mem job (only avil in standard size, for some reason, which seems dumb since I have a cal-king mattress) seems not as good as the Tempurpedic ones I have tried. The neck ridge seems too high, and the foam isn’t as dense or squishy or giving. But I’m sleeping ok on it. I have not tried the Choices pillow yet. I figured I would take one back after trying them both.

Am concerned that if I don’t like the mattress that I cannot get it out of here. How do they get it back in the box? the Genie is out of the bottle!

We bought a queen size Cool Wave mattress from Costco in Toronto and after 48 hours is fully expanded EXCEPT for 3 corners that are still slanted. Personally I dont’ think that these corners are gonna regain their shape therefore I emailed Sleeping Innovations and am awaiting on their response. I see that a lot of people here had the same problem with the corners not fully expanding.
It’ll be interesting to see what the manufacturer’s got to say on this…
I’ll keep you guys posted.

I took delivery on a queen NovaFoam Comfortluxe mattress yesterday (purchased online from Costco)during the $150 discount period. Total cost, approx. $787, including tax. It has been expanding for about 16 hours now and I can’t wait to try it out. I will post later after I have tried the mattress, but I confess, I did lie on it this afternoon for a couple of minutes, and it seems WONDERFUL!

I have just bought in Quebec Canada a Coolwave materess at cosco and it did dot inflate weel at the center the at all edges. the is a wrinkle in the bleu coolwave foam. The materess is not perfectly flat. This is the seond time that I have a problem with sleep innovations product, I bought a year ago a materess topper that did not inflate at the edges. Sleepinnovation told me that their was I defective batch.I returned it and bought a other batch and it delfated just find. I dont know… I have a bas feeling about this materess…

OK. Here’s the scoop as plain as I can put it concerning the purchase I recently made (online) of a comfortluxe queen mattress. First, it didn’t take 72 hours to expand, but was probably fully done at about 30 hours. It took one edge - side a little longer to expand and it wasn’t a real sharp edge on either side as a traditional mattress would be, but, nonetheless, it’s full and firm. Second, it’s by far the most comfortable mattress I’ve ever slept on, barring none. Third, the support is subtle, yet great, and the bouyant foam just adjusts to the heavier parts of the body during sleep and spring back immediately upon leaving the bed in the AM. I didn’t want to get up it was so comfy. Fourth, it wasn’t hot as some others have experienced with earlier models. And last, and strangely enough, the best way I can describe this mattress is firm, yet soft on the joints and bones. No trouble whatsoever turning over or moving on it during the night.

A friend who visited and who purchased a king Temperpedic tried it out and could find absolutely no difference.

My advice is to go for it. You will not be sorry, and if you are displeased in any way, Costco will take it back within 30 days for a full refund. How much better does it get than that? I would purchase it online, however, as it is heavy and the UPS delivery man used his equipment to bring it right into my house. Best of luck and I hope this helps those of you who are considering this item. I couldn’t be happier with mine.

How long does it take for Costco to deliver the matress? The e-mailed receipt says it takes them 3 to 4 weeks, however it seems some people get them within 10 days (unconfirmed).
I ordered one on October 15th, so far I am still waiting for it.

What ever you buy, don’t buy a select comfort bed. After only nine years of sleeping on one the pump went out and it will cost 180.00 to replace. Also, mold is growing on the air chambers and foam padding. I don’t really want to sink another 180.00 in a moldy bed. I am thinking about buying the novafoam since I have come to the conculsion you probely have to replace any bed about every ten years for decent support.

Ganda..I ordered a cal king NovaFoam Comfortluxe mattress on Oct 12th and still haven’t heard anything yet. Also, cal king are no longer available on Costco’s web site.

I ordered the cal-king comfortluxe on Oct. 5th. It sat there with a UPS tracking number in a “billing information received” state since then. I got an interesting call from Sleep Innovations the other morning. They apologized profusely for the delay, citing manufacturing issues. They wanted to resolve them before shipping out the product. It supposedly shipped out yesterday (but I didn’t get a new tracking# to confirm that). In the meantime, I had re-orderd the cal-king for the regular price, after being assured by Costco customer support that they would manually credit me the difference. So, it was fun trying to undo all that… hopefully I won’t see two of them at my door! This might help explain the delays others are seeing in their orders.

I ordered mine on oct.9 and got it delivered oct.27..

Well, I received my Queen ComfortLuxe yesterday. It was ordered on 10/11, and arrived at my door on 10/27.

I unpacked it myself following the directions–although I wish there was a diagram because it started decompressing with the bottom facing up–The thing is very heavy, so you may want to have someone else help you position it and set it up.

The quality seems top-notch with a very nice cover–The thing seemed to grow to almost 100% in a few hours (in about 65 degree Los Angeles weather), so I decided to sleep on it (i vcan’t see it growing that much more–it looked pretty normal after 3-4 hours) At first it seemed comfortable, but much, much firmer than I thought it would be–You really do not sink in all that much (seems there is more “sink in” with the Tempurpedics I’ve tested), which is good in the sense that you don’t get trapped in position, but to me, gave the sensation of sleeping on a sand beach because once you no longer sink in, the bed becomes very, very firm.

So initially, I do not like it, but that is strictly based on my own personal preference–I could see how someone would love it–I will give it a chance, but at this point I will most likely return it–Costco reps said (before I bought it) that they would pick it up at my door if I was not satisfied, but how that will happen, I am not sure–since I can no longer get it back in the box–I thought to ship something, it had to be put in a box.

Anyway, I’ll report back in a few days, but will most likely return it.

Now it’s been more thna 24 hours so maybe the bed will be softer–hopefully–

Sorry about the delay on the follow up, the center ridge went away after ~ 48 hrs, I started sleeping on it probably right around the third day. It is much firmer than expected, it certainly doesn’t have the sink in sand feeling. The first few nights I was not really happy with it, but I think I am getting used to it. The heat factor is definitely bothersome, I have a mattress cover (lightly padded) on the mattress, I am not sure if that’s adding anything to the heat issue or the sink/no sink issue. But one think I am sure is that I can not use my flannel sheet set on this mattress, gets too hot, and also forget the goose down comforter
In terms of the shape of the mattress, as I mentioned above the center ridge has nicely disappeared, but the corner never gained the sharp edges. I have a platform bed and on each corner, I can see the slats, mattress doesn’t reach to the corner of the bed frame. Maybe it is not realistic to expect how it looks on catalogue images, what do you guys think? Can you say your NovaForm ComfortLuxe is in perfect rectangular shape with pronounced corners?
Thanks -

Okan - I’ve been reading this thread for a while, great information. I’m thinking about getting the NovaForm ConfortLuxe, but am worried about excessive heat during the summer months. Can you try to describe the issue you’re seeing? I thought hte ConfortLuxe was supposed to have “coolwave” foam in it.

I did not find a heat issue whatsoever–Granted, it is just individual opinion, but the cool wave foam, plus the newly designed cover makes it seem preety normal to me–My issue is that the mattress was rock hard–way too firm for me–and as a result, I am returning it.

We are just about to purchase a queensize novaform from Costco…thanks for all your great comments and info - hooray for the internet. We are also relying on Costco’s good return policy if it’s not a good mattress for us. I’ll let u know how it goes:)
Lj

Matress works well for threesomes, however we did lose a girl…

I like a really, really soft mattress. Any really soft mattress fans who also like the Novaform?

does anybody know if i can use a electric blankert (not mattress pad underneath)with the mattress? some report said it would damage the memory foam.

After finding this site very helpful, I purchased a King on-line from Costco. The bed was delivered a few weeks later. I opened and aired out in the garage but noticed very little odor. As as result of opening outside, it was heavy and challenging to get into the bedroom but opened up right away and we slept on it a day or two later.

I have found this bed comfortable albeit firm at first.

This is the site I bought one from. I am happy with it. Apparently the difference is that it is made of a 5.3 lb foam instead of a 3.4 lb foam which leads to a little bit more support and longer lifetime.
I was very happy with the costco brand bed frame I purchased. It was good looking and was easy to set up.

CDV

Four questions: How often does Costco run the $150 off promotion and when will it tun again? Are there any retail outlets where you can sit/lay on the Novaform? Our Costco doesn’t have them in stock. The Costco site notes you can put the mattress on top of box springs, others say you can’t/shouldn’t - who’s right? And finally, will regular sheets fit on a Novaform mattress? Thanks so much to all of you who’ve reported in — this site is very helpful!

Have requested Costco arrange return of the Cool Wave King mattress. After a 36 hour setup time We noticed one area of the mattress appeared to have considerably less foam density translating into poor support. Over 8 nights it worsened. The problem would appear to be a quality control issue at the factory.
As much as we lked the mattress we won’t order another.

i got my coolwave king about a week ago, other than the smell, it was great the first few nights, now it seems to be a LOT less firm in the spot where i sleep every night and does not give the same support.

it also seems to be getting hotter with each night. its really kind of irritating b/c the side on the mattress is too hot, and the side off is too cold, but if i use more sheets i bake a lot worse all over.

the smell *seems* to be going, but i have a feeling im just getting used to it, b/c now i waking up with a strange taste in my mouth thats eerily close to the smell the mattress (i sleep on my side or back)

not to slam this mattress, as i really wanted to like it, im really just hoping to hear that maybe somebody else here noticed any of this things, and wondered if they may remedy themselves in a matter of time? (thought im doubtful)
thanks.

We bought a king size NovaForm CoolWave from Costco Home back in August, so we’ve had it for 3 months now. Both my husband and I love it — it is soft yet firm. When we first opened it up, it inflated to size in all areas within about 24 hours (we live in Arizona — it was really hot in August….) No odors to speak of.

When we first got it, I noticed feeling a little warmer when I slept on this mattress, so I just slept with a sheet. Now that the weather is cooler at night, I have a comforter and feel absolutely perfect.

We put it on box springs made for memory foam mattresses as we had a frame and it needs a box spring in order for the mattress to be the right height. The box springs were about $100 each and work fine below the memory foam.

The mattress does seem softer on the sides where we each sleep but when I move to the middle of the mattress, it easily adjusts to my body, unlike prior mattresses that developed valleys where our bodies lay and I would have to practically climb out of the valley to get to the middle of the bed.

All in all, I would really recommend this mattress. It’s very comfortable, was easy to set up, our sheets fit it fine, the temperature of the mattress hasn’t been too hot and we sleep really well.

so i decided to run a little experiment, and took the mattress cover off of the mattress a little while ago, it turns out that the main offender of heat is the mattress cover. the top layer of foam doesnt appear to hold heat at all.

i also think the cover and the sheets are also the main contributor to the remaining smell.. im airing out the cover and washing the sheets again, i’ll let you all know how it turns out.

i may contact novaform to see what options there are for cooler mattress covers. any input from all of you here would be appreciated still.

since 2 posts in one day isnt enough, here is another.. i thought you all might like to see what the inside of the comfortluxe looks like when you pull back the mattress cover, it explains why ppl are having corner issues:
http://tiwilt.blogspot.com/

Rose (or anyone else), could you please tell us where you purchased the “box springs made for memory foam mattresses”?

Right now we have a traditional spring mattress set and are used to sleeping about 20 inches up from the bed frame. I’m afraid I’d feel as if I were on the floor at just 12 inches (not to mention within reach of the dog!).

Just in case anyone is curious, my husband and I are deciding between the NovaFoam at Costco and a Sleep Number bed. We bought a topper at Costco earlier this year, but it’s clear the mattress itself is in need of replacement.

Thanks for all the great information; you’ve all beeen very helpful!

Bought the Queen NovaForm CoolWave from Costco Home in Kirkland, WA. They had a demo mattress on the showroom floor. It was fully rectangular and the cover was tight (mattress fully inflated). My wife and I laid on the mattress and found it confortable. I’d read these and other post and knew the foam mattress would have a different feel. It was relatively easy to roll it on it’s box-casters, and get it into my pick-up. I had to use a hand truck to get it to my second floor bedroom. I opened the bags and it began inflating as others had indicated. It appeared as if it inflated within four to six hours, but had a noticable ridge down the middle where the mattress had been folded at packing. The edges were also not sharp, and the cover was loose. A slight oder was present, but nothing that required airing out the room. We ended up sleeping on the mattress after 36 hours. It was confortable, but had a different feel. I definitely did not toss and turn, as on my previous spring mattress, and the slight warmth was welcome, in our cool climate.
The edges never did seem to fill out, and the center ridge was evident after a full week. My wife and I slept well at first, but I did start to develop a upper back ache, by the end of the first (and only week). I believe this may have been because I wasn’t turning as I had with my old mattress. With this mattress I would sleep for most of the night on my back, without turning. This is a testimont to the better support, without pressure points, but cause upper back pain.
Anyway we elected to return the mattress to Costco, which was no small task. It was difficult to get the mattress folded and strapped, so I could get it back down the stairs and into my truck bed. Once back at Costco, they helped unload it and gave me a full refund, without problem. I was obviously dissappointed with the quality, but as far as sleep goes, I think I would have adjusted to the new and firmer feel. It definitely provided better support.

Can someone give a recommendation between the Novaform Comfortluxe (with Coolwave) and Novaform Elite? From reading the 21 pages of great information on here, I’m not getting a clear picture on which is preferred… it seems like the Comfortluxe can have heat problems, despite Coolwave, as well as a problem with being too firm… I don’t really see complaints about the Elite version.. is it preferred, despite being the “cheaper” version by $200-$350? Thanks

Another question… is there any advantage to putting this on a platform or box spring, vs. the floor? I would prefer to just put it on the floor for now…

Hi - sorry to reply so late about where I got my boxspring for a memory foam. It was at a local place called the Mattress Store. If you ask the sales people at any mattress store, they can direct you to the right kind since most sell tempurpedic or other types of memory foam and need the correct type of box springs.

Mark–

I had the ComfortLuxe, and returned it–It wasn’t hot at all–and even if it is, it is cooler than the Elite. The Elite is a bit softer–I found the C.Luxe very very very firm–and I already have a pretty firm mattress (Sealy). Either way–I would buy it on the website–That way they’ll pick it up at no cost if you do not like it–I do think that the Novaform mattresses are firmer than say a Tempurpedic.

My next attempt will be to buy a Novaform Choices Topper from Costco–

has anyone tried the queen size ’sleep innovations choices’ topper pad? it has 2.5″ of memory foam backed with 1.5″ micro-fiber. any problems rolling it out? is it comfortable? do you think it will be durable? purchased at costco in seattle for app. $140.

I ordered the King Comfortluxe November 19th. Got shipping confirmation the 21st. Delivery Nov. 28. Unpacked it on the lanai @4:30pm in 80 degree temp. It looked like the Costco picture in about 4 hours. No smell. No creases; No funny corners. Began using it last night (29th). I’ve enjoyed foam mattresses at hotels the past few years. My wife’s jury is still out. She noticed the lack of an edge. Not a problem for me. I’ve always taken my half out of the middle anyway.

Great thread - Currently sleeping on a 6 yr old $2800 Spring Air Monaco pillow top. Not a good buy - Depressions appeared early on and a hump formed in the center, so we got a replacement. Same thing happened again after 6 months, but we lived with it. My wife and I are both lighweights, but now it has pretty much collapsed on both sides and the back aches and pains have reappeared.

Today I bought a 4″ King size, Sleep Innovations ‘Choices’ Novaform Elite, Hypo Allergenic 2 in 1 Mattress topper at Costco to put on the ailing Sleep Air.
(This may be a new product as I have not seen this before - It says on the box, you can sleep on the fluffy Microfiber side, or the Memory Foam side. It comes with a nice 18″ skirt sheet) I will post a review as soon we can start using it.

Anyway, the point is, if we like it, then we buy the 12″ Novafoam Elite King matteress and put the 4″ pad on that. The pad is currently doing its decompression thing. I love the idea that this will work out - I can’t stand the thought of buying another traditional overpriced piece of crap spring bed. There just has to be a better way. 10 years wear is not too much to expect surely?
It seems that the King Comfortluxe has been replaced by the ELITE? The Elite is the only one being offered at my local Costco. On my way out, I asked customer service about the return policy. You can return it for any reason, no questions asked within 30 days. The only hassle being you have to drag it back to the store, in it’s expanded state of course… the Elite is $655.00 at the store, or $749 online. Portland Or

Just got the Novaform Queen size mattress delivered yesterday. I ordered it online at Costco. I was expecting a big blue box with wheels to haul the monster and was a little bummed to see the UPS folks dropping off a box with one of the ends slightly opened. Regardless I hauled the box into the bedroom and opened the box to see a white colored plastic bag that again was opened on the top. This again increased my fears and made me wonder if this was a product that was returned before only to be shipped again to me. The inner plastic bag was intact and once I cut the inner plastic bag I heard the hissing noise and saw the mattress expanding. Since the mattress was folded lengthwise in the box , it was upside down after expanding so we flipped it and saw a slight ridge/bump in the middle which we thought was due to the fact that it was folded length wise. I also had a 1.5″ foam mattress toppper (not Novaform) that I then added on the top of the mattress. My first night sleep was OK..not really great. I do have back problems and was expecting the foam mattress to be firm but I believe it is not as firm as I expected it to be so did wake up with my painful back. I am hoping it will take some time for me to adjust and hopefully I will get to enjoy the sleep the others are enjoying. One last thing did not smell any fumes, vapors etc when I opened the plastic bag. There was a hint of smell but it did disappear quickly.

I have been looking through the threads on the Novaform Comfortluxe and cannot say definitivelty what the overall consensus is. I guess the overall feel is positive, so I bit the bullet and I bought the King size version not 5 minutes ago. SO, my hope is that we love it and my husband’s back pain will improve and I can quit hearing about how awful our current pillowtop is. How it dips in the middle and we end up rolling into each other mid-night. I bought the pillowtop just before we started dating 6+ years ago and have heard nothing but complaints ever since. He has wanted a foam mattress forever, so let’s hope he absolutely loves it so I don’t have to hear the complaints anymore or that he truly hates it so I can say “it’s just you” out of spite for years of pillowtop bashing. Hopefully it’s the bees knees, it’s hard work being a “spite-er”. I’ll keep you posted..

Wendy - I have a similar experience with a pillow top (see my post a couple above this) let us know how it goes. Bad service and bad products really get me upset - so my wife accuses me of being a serial complainer also ! ha ha
rdy

Will do, RDY. Maybe you and my husband could trade product reviews. He knows everything about everything…
(P.S. I actually DO love my husband)

We purchased the Novaform Elite king size last weekend. We opened the mattress on Sunday around 3 p.m. and then slept on the mattress that night (around 11). After 4 days, there still seems to be a part of the mattress that has not fully expanded. One side of the bed sort of dips down a few inches from the edge. It runs the entire length of the mattres. Does anyone know if this will eventually fill in or should we exchange it? I guess I am wondering if we should have let it expand for a couple of days. Thanks!

Original quote: Anyway, the point is, if we like the Novaform Choices Topper pad, then we buy the 12″ Novafoam Elite King mattress and put the 4″ pad on that.

Sad to say the Choices Topper pad could not revive our tired Spring Air pillow top. Maybe it was expecting too much. After one night, my wife said it was like sleeping in Oatmeal - ha ha, and my back still feels like a migrating wildebeest had passed my way. So, I need to decide whether to get the Novaform Elite mattress anyway and add the topper ?

After much research, these people get very good reports.
healthyfoundations.com

OK..so its day 4 after I got the Novaform mattress..The mattress is now to its full size and contrary to some reports here, the edges look great. Also the mattress feels firm but not too firm. Never had such peaceful sleep with absolutely no tossing and turning and no back pain. I am begining to enjoy this one and hopefully it will stay like this

Three days and the corners still dip down and there is a lump in the middle. Hate to think
how to get this baby back in its box. does anyone have a customer-no- service number for Novaform?

I read through all the comments until my brain hurt. Today I went to Costco to purchase a king size, but the only style they have is “Elite”. Can anyone explain what the difference between that and “comfortluxe” is. Seems to daunting a task to read through all these comments again.
Thanks

Hey Kumar - good to hear the mattress is working out. I am going to pull the trigger on the Elite as soon as I finish remodeling the bedroom. Currently in crown molding and bamboo flooring hell.

Susan: You need to return the mattress to Costco (if that’s where you bought it) There is a Novafoam number on Costco’s website.

This site has been very helpful - thank you to the owner.

I ordered the Novaform Cool Wave king size mattress from Costco online and had it delivered (I live in Vancouver, BC). I followed the simple instructions and after three days the top and bottom ends are only two thirds decompressed. While there was almost no smell the somewhat flattened ends will not do.

So, I just sent an e-mail to Costco customer service requesting they pick up the defective mattress and replace it with a new one. I am assuming they will pick it up and replace it as I cannot imagine trying stuff that foamy beast into my trunk. Not to mention, the ensuing wait to sleep on that lovely, dreamy, supple mattress is absolutely killing me.

I will repost with an update once a new one has arrived.

Chris

I’ve had a Novaform ComfortLuxe for two months now, and I noticed the mattress in not as firm as when it arrived. Our bodies sunk deeper now. I wonder if that’s by design. Has anyone else noticed the same?

Very comfortable mattress. Got rid of my aching twitch. However, it gets hot. I wake up with a sweat on my back not front. I don’t mind using it right now, but don’t know if I can handle the summer heat. Thinking about returining it and getting the one with coolwave. Some of you guys posted that you can get the coolwave for $10 more. Where. I check out costco website and they’re selling the queen for about $850. I got mine with out the coolwave for $500.

To answer Stefani’s post (couple months back) we tried the Tempurpedic mattress, which is supposedly similar to the Novaform, at the Inn at the Market in Seattle, very close to Pike’s Market. Well worth the investigational hotel stay if you are curious about what one feels like for the night before purchase.

IKEA offers memory foam mattresses at half the price ($200-$500). Anyone who tried these in the showroom have an opinion on these?

I ordered a queen-sized Novaform ComfortLuxe mattress from Costco.com on Dec. 28, and it arrived on January 6, well ahead of the 10-15 business days indicated on the order. It came in a large box weighing 118 pounds, which I managed to wrestle up a flight of stairs by myself. (not recommended)

When I unpacked it and cut away the wrapping, I did not experience a strong odor as others have reported. However, after the mattress was laid out on the bed, there was a high ridge in the center from where it had been folded lengthwise. After four hours, the crease had subsided about two-thirds, but I went ahead and slept on the bed anyway. The ridge didn’t bother me during the night. Now, 24 hours later, it’s visible as only a slight swell in the center of the mattress.

My initial impression is that the mattress isn’t quite as soft as I’d hoped, although I’ve heard that memory foam can soften up a little during the first couple of weeks of use. I’m hoping it does.

Also, because I’d read so many complaints about it being hot, I didn’t put my electric blanket on last night–just a sheet and down comforter. I ended up not sleeping well because I was too cold… This mattress has the CoolWave layer, which is apparently effective at not trapping heat. So the blanket is going back on the bed–on low, for now.

The other thing that surprised me was the feeling that the bed is actually BIGGER now. My old mattress sagged in the middle, causing my bed partner (sometimes a human, often a Golden Retriever) to roll into me at night. With the memory foam, my dog slept inches away yet I didn’t feel cramped. That’s a big improvement.

For those comparing this mattress to the Tempur-Pedics, this Novaform ComfortLuxe feels to me much like Tempur-Pedic’s DeluxeBed–a step up from the Classic but not as cushy as the Celebrity Bed. At least, that’s how it feels to me. I’m interested in how others perceive it.

I still have the 2″ memory foam mattress topper that I had over my old mattress, and I’m tempted to throw it on the new Novaform to see if it improves the cush-factor. I’ll try to remember to swing back here in a few weeks with a final report card.

Chris here again. I posted above on Dec 18 about the king sized Novaform Cool Wave that did not fully decompress.

Well, it is now Jan 7 and the corners, as well as the edges along the head and foot of the bed, have still not fully decompressed (only 3/4). Also, there is a slightly raised ridge that runs along the middle from head to foot that is not visible, but is noticeable when either my wife or I roll over the center of the bed. As a result, Costco Canada has agreed to pick up this mattress from my home and give me a full refund (I ordered it online and had it delivered).

Since that time I ordered a second king sized Novaform Cool Wave online in hopes that we experience better results. It just arrived and was unpacked today. As with the first one there is no smell and I will post one more time after the decompression period has passed.

I have recently purchased a 2 1/2 inch novaform matress topper from Costco. Upon opening the box and finding the sealed bag I started to get excited and began to open it. My matress did not start to foam up as it should in fact I had to literally peel my mattress topper apart and now it is almost a week later and it is still not foamed up. I think I will be taking the matress topper back to Costco. Not real happy with the product so far.

I just ordered the NovaFoam Comfortluxe online. After reading all of this I am glad I ordered it online. I am hoping I will like it but have my doubts now that I have read all of the comments, which have been very helpful and greatly appreciated!!
I am concered about set-up? Should I worry that we are in the middle of winter here in WA when I unpack it? Do I need to keep the room warmer while it is doing it’s thing? Also, any thoughts on the fact my husband and I sleep with the windows open even in winter? Will this have any effect on the Novafoam. Would love to hear more on the Comfortluxe. Wish I had bought it during the coupon period though.
An after thought to anyone considering the Select Comfort. Do not go there!! Step away from the mattress!! After spending $2800.00 for the top of the line and having 8 months of excrutiating sleep, they finally told me they were having a bladder issue. After bladder was replaced still horrid. Finally screamed so much we got a full refund. Totally disappointed. Why should good sleep be so hard!!!!

I havent seen this mentioned in any other posts, but…can you cut these mattress toppers?
We have a boat and the bunks are irregular shapes…would consider purchasing the 2 1/2 ” mattress topper if it could be trimmed to fit each bunk
thanks for any input.
dee

Has anyone had any problems with the Novaform mattress absorbing odors, especially pet odors? We plan to purchase one but our labs like to sleep on it also and we want to see if it absorbs odors eaisly.

Reply to Dee.
I use the Novaform Choices Topper pad currently. (It gets more comfortable as time goes on. It’s only a few weeks old) I can’t see why you could not cut it - It looks like regular foam.

Going to buy the Costco Novaform Elite mattress next week and put the pad on top. When the pad wears out, replace it, then hopefully the mattress will last longer

I am writing to share my Novaform Mattress Experience and to also ask a few questions. My girlfriend and I live just outside of Toronto and ordered our new Comforluxe king size mattress Online at Costco. We were told shipping would be 3-5 days. We were replacing a queen size mattress