Novaform Mattress Review and Comments

We bought a 21/2inch novaform from costco and it didnt open up around the edges after 3 days so we took it back and got another one. We opend it up acordenly to the instucktion its been laying flat for four days now and its worse than the first one was . It still has about 2" around of the edge of the entirer foam mattress that hasn't filled in yet. What sould we do?

I am still wheezing and coughing from the smell. I don't think it goes away
you just get used it.

My Costco(Grand Rapids, MI)had pulled all the toppers off the floor and didn't have them back for a week or so. They said they had been returned by request of the manufacturer because of defects. Return to Costco–they should make it right.

I don't know about the matttress, but I got a topper from there and had to return it. It was vacuum packed. The instructions said it would take a few days to open to it's original shape, but after almost two weeks it was still not back to normal. I ended up buying a 10" matress from RestOnClouds and LOVE it. It has helped my back pain so much. They have toppers too, but I decided it was time for a new mattress anyway. Memory foam is the way to go!

I bought the king mattress from costco.com and lugged it up the stairs (125lb). I had to roll it up in the vacuum sealed bag. After carefully opening the seal, I let it expand. I also removed the covers (there are two layers). However, I saw four holes on the memory foam, they look like manufacturing defects. They are not large but still disconcerting. Also, the mattress is not perfectly flat. The memory foam is bent is all four edges. I don't think it will return to shape since it has been expanding for about 4 days now. Also the glue between the memory foam layer and the traditional foam layer is not strong. They are already separating. Are these defects typical for this mattress? Should I return this and order another one.

I am looking into buying a queen memory mattress from costco, but I notice in the online add that it does not come with a box spring. Does it need to have one for most beds? We just bought a four poster bed on sale at Bombay Company and this is my first time purchasing a mattress.

can you put the mattress on a set of king sized box springs?

I bought a Dormia brand memory foam mattress, king size. Big box, shocking smell for two days, but after that, it has been perfect! No more back pains. Only nine inches thick, so fitted sheets work well on it. I use the old box spring from my coil mattress. I paid half what Tempur Pedic costs and had great service on the phone. They financed the purchase at 0% for a year. Now I need a queen-size, and I'll buy it from them.

it's hard to find the opinion about the Novaform mattress but the topper. How is the mattress? Temper Pedic carries several versions and I wonder where the Novaform Elite mattress fit into. Does anyone experienced sagging in the middle of the bed? I wonder the durability of the bed.

do you recycle the heavy duty plastic top and bottom frame with wheels? It seems like such a waste…..couldn't you use them over to sell another mattress?

And, I love my mattress…..I sleep much more comfortably and it doesn't slope down since my boyfriend weighs much more than I do….

We were thinking of buying the novaform memory foam mattress for our cottage but we are concerned about it being temperature sensitive. Our cottage is not winterized so it would spend the winter in a below zero temperature. Would this damage it do you think?

I've been emailing w/ a Cosco customer services rep. She advised that it might be smarter to buy their Novaform mattress online, rather than in a Costco store. If you're not happy with the mattress, Costco will pick it up at no charge. If you buy at the store, you are responsible for returning it to the store.

We just opened the box with our Novaform queen size mattress, expecting the worst, in terms of smell, and were pleasantly surprised. Very little odour, if any, and it fully expanded within 12-14 hours. However, my wife any I both had a very unrestful sleep the first night. I chalked it up to sleeping on a new mattress, but my wife pointed out that she felt the mattress made her feel unbearably hot. The second night, I felt the same way. Has anyone else had this experience? Do we need the mattress topper as well to avoid this?

I bought the Novaform queen mattress at Costco in 2004 and I love it. No more back pain and you can't feel your partner or pooches move at all. The smell while sleeping on it was really bad for about a month. From the sound of things, they got that problem fixed. I also sweated buckets the first couple of nights until I realized I didn't need my flannel jammies and sheet-blanket-comforter anymore. Now I sleep nude with a minimal cover. Buying it online so if you don't like it they will pick it up sounds really smart because this thing would be a bear to get back to the store. I just wish Costco would sell sheets to fit this thing. BTW, I use the rolling box it came in as a garbage can in my basement!

I am about ready to pull the trigger on a queen size novaform from costco… Our warehouse is a ways away so we get there maybe once a month but don't they carry an 8" version as well? I thought I remember seeing it but wanted to be sure. I'll call the store tomorrow as well but all the stores carry different stuff.

Has anyone seen an 8" version of the novaform mattress??

Thanks very much!
Jay

Thanks for replies re:heat. Think I'm gonna go for it!

I bought the King "Cool Wave" mattress from Costco. So far it seems to be a great mattress. It was shipped by UPS and weighs over 125 pounds. When it was delivered, the box had been compromised and was re-strapped by UPS. When you remove the mattress from the box it hardly looks like a mattress since it is compressed to fit in the box. There are 2 air tight bags to cut through. Cutting through the bags was kinda fun. Once you cut through the second bag the mattress immediately starts to expand. It's fast too. I'd say within 10 minutes most of the expansion happened. I think the manufacturer made some improvements to the mattress. Needless to say you really need to plan out where you unpack the matress. Once it expands it is very hard to move so plan ahead. Note that the mattress did not smell as bad as I thought it would. Some pads we have had stunk for days and were unuable. Also, the manufacturer says it has to be on a solid surface so no box springs should be used. Instead, I built a plywood platform/base which cost about $50 total. Again, the mattress seems to be great and made very well. So far we are very happy with it and would highly recommend it.

We are about to spring for the Queen Cool Wave, but we have a concern about our current bed frame, which has wooden slats. Is it important to place a flat smooth surface above the slats underneath this type of foam mattress? A couple of posters above imply that the foam mattress directly on the slats would be OK. I guess the concern is about foam squeezing through the slats and becoming deformed over time. Anyone have problems withthis mattress directly on slats?

Guy

I have the original cal king and was very happy with it. Best sleet ever. Only problem is I bought it in the winter and it was fine. Now we are in the summer heat and my wife and I feel hot to sleep on it.
So I bought the cool wave to compare since we needed another bed (same size) and it feels cooler but the firmness is different (softer feel) and it doesn't seem as flat as the original one. It sort of bows from head to toe and it has had 5 days to expand. Anyone else notice this?
I will try to call novaform to discuss.
This is good info to compare our experiences.
I am overall very satisfied with the comfort and value of this product.

I am on my 6th King Novaform Naturals memory foam topper from Costco! I had to return 5 of them because they would not expand fully. The edges were still pancake flat after several days. There is hope, though, because I opened the sixth topper and–you won't believe this–it was NOT vacuum packed with all the air sucked out of the package like the other 5! It had just enough air sucked out to fit into the box, as it should be. It was NOT pancake flat around the edges.Yay! To my joy, within minutes of breaking the vacuum seal, it expanded fully. BUT that is not the end of the story. Now just 3 weeks later, I noticed a depression in the foam where I sleep. I opened the zippered cover to let the air circulate in the hope it would puff up again. But I couldn't believe my eyes—here and there all over the surface of the foam pad were CRACKS! Fissures! I pushed down on the foam in the area of the crack, and it continued to crack! More cracks spread out from the original crack. Now the pad resembles the Grand Canyon! Well, slight exaggeration, but hopefully you get my point. It has deep crevices all over the surface! I am so frustrated with this product! I had great hopes for this pad because it was not tightly vacumm packed, and it unfolded extremely easily. I am thinking of giving up on Novaform and trying Healthy Foundations. Anyone have better luck with that one?

Yeha, I am torn about whether to go with the Cool Wave or the regular Novaforn Elite Mattress–Which one is closer to feeling like the Tempur-Pedic? Is it true (as someone mentioned)that the cool wave feels softer? If that is true, does it give the same support?

I also recently purchased a Novaform CoolWave Memory Foam mattress from Costco Online. It was kind of annoying that I had to contact Costco to get the tracking number only to find that UPS was on their third and final attempt to deliver the mattress. You have to sign for it, which I suppose makes sense, but for households that are empty during a typical work day it can be tricky trying to coordinate. But you probably only care about the mattress, so I'll get on with it.

First of all, I'm don't have any major back issues or anything else to comment on, just my own preferences. I switched because my old mattress (Kingsdown — avoid) had begun sagging in the middle and there was very little mid/lower back support. I really like the support the Novaform provides, and I agree it is more on the firm side if anything, but not at all too firm. Let's say 6 or 7 out of 10, 10 being the firmest. I'm 6'1" 170lbs. and I haven't had any of the problems described by JG. The mattress doesn't take long to form after I shift positions, and in fact, I find myself shifting less. I used to sleep on my side a lot, but I find myself waking up on my back, and often that's how I fall asleep now. I somewhat agree with JG that you can feel pressure in certain parts, but my take on that is the poor posture I've developed from sleeping on subpar mattresses is being corrected. A mattress is something that we spend a lot of time on, so we're very sensitive to even the slightest change. I'm going to give it some time before jumping to any conclusions.

I haven't had any heat issues either, and that is something that I am very aware of when sleeping. I noticed a smell, like others have said, if I put my face right up to the mattress, and even then it is not unpleasant.

The mattress does take at least a full 24 hours to completely fill out. I opened it one night and slept on it the next, even though it probably could've used a little more time.

If you are thinking about buying it, I'd say definitely go for it. I've had about a week of very comfortable sleep on the mattress and am very glad I went ahead with it. Having the reassurance of Costco's return policy seals the deal. If you aren't happy, send it back. If the bottom foam "breaks down" like a true Tempurpedic supporter will tell you, send it back. Heat and low quality materials are what Tempurpedic attempts to retain as the disadvantage of their competitors, neither of which are present in this mattress — if you're on the market for a mattress, and are considering this one, get it.

I plan to buy a king size at costco asap! However I have 4 children…and even with mattress covers, I find you can't control the once in a while "pee" or "being sick" … I was just wondering: From those that have had it for a while…how do you clean a memory foam mattress???? and does it clean well? What type of cover can I use, not to ruin the whole effect?

Can anyone comment on how it "feels" compared to the Tempur-Pedic? I think I am going with the Cool Wave–I called Sleep innovations and the rep said the Cool Wave was a newer mattress,and is the new flagship–may as well go with it–Also the Cool Wave Memory Foam at the top is a bit softer so the mattress will have a softer feel.

I bought a CalKing CoolWave mattress from Costco. It's been just over a week, and I really enjoy it. My BeautyRest is 20 years old. It's still in pretty good shape, but at my age (67), I'm finding that I prefer the softer feel of the CoolWave. At the same time, it seems to provide much better support. (The BeautyRest does show some signs of sagging.)

I put it on my old box springs but would like to build a plywood platform for it. Like TY, I'm hoping that Chris will share some construction tips with us.

Also, extremely deep pocket sheets are not necessary. I didn't shop around for anything in particular and mine worked out fine, plus most sheet now are designed to accomodate deeper mattresses.

For those wondering about bed construction, from what I've seen with mine, if you have a slatted frame, the slats should be now more than a couple inches spart or the foam on the bottom will start to poke through. My old box spring mattress was on a frame supported by only 3 slats which would not be an option for this mattress.

I actually switched the plywood for my bed frame from close-spaced slats because two pieces of plywood only cost me $30 at Lowe's and it will probably preserve that mattress better.

To summarize, if you are constructing a bed frame the surface that the mattress actually rests on should either be plywood or slats with no more than a couple of inches in between slats. If you need construction advice beyond that, I'm not a carpenter and would recommend consulting one

"Chris, how did you go about building the plywood base for the nova foam mattress?"

I originally used 2×4s and 1/2 inch plywood. Total cost was about $50. The 2×4s we used to elevate the plywood off the metal fram. We have since purchased another bed frame and now only use the plywood minus the 2×4s.

The bed itself has been great. Worth every penny. My wife is pregant and neither of us feel the other get out of bed. I also have noticed that I sleep throughout the night without moving much.

Comment to SG
I returned the cool wave novaform back to costco as we decided we preferred the feel of the original novaform. To eliminate the heat problem we placed a matress pad on the mattress for the hot summer months and this seemed to help with the hot feel. I imagine the cool wave would have eventually flattened out but it just didn't feel as comfortable to us as it was just too soft. We love the original and hope they continue to make it as we now have 3 of them.
Don

I also purchased a queen size coolwave mattress at the recently passed sale price and this baby is awesome. Not hot at all and as strange as it sounds, it is soft yet firm all at once. Very supportive yet still very comfortable as I prefer a soft mattress.

I put a paper thin waterproof mattress pad on it to ensure no sweat gets through and it doesn't affect comfort one bit.

Also decided to try out the novaform 4" foam/microfiber topper and am now on the second one as i've had the same problem as mentioned above, these things simply don't expand well at all.

Coolwave mattress is great, the toppers are super comfortable but just don't seem to be up to standard by any stretch

SEA,

From what I've heard, if you are unsatisfied with an in-store purchase, Costco will refund your money after you return it to the store. For online purchases, they will come to the delivery address, pick it up, and refund your money. I don't know if this policy is different for mattresses or not, but it sounds like if you were unhappy, you would be responsible for getting the mattress back to the nearest Costco warehouse yourself.

If it's something that you plan on going through with, I would see if they will match the cheaper store price for an online purchase so that if you need to return it, they will at least pick it up for you from the delivery address in Florida.

Hope that helps.

Everyone who is having problems with heat should try a wool mattress protector. This natural material will feel cool in the summer and warm in the winter and protect the mattress against sweat. Also, to keep the feel of the memory foam, try 100% cotton JERSEY sheets. They are more stretchy and contour with the mattress better. Good Luck!

Just noticed that Costco no longer carries Novaform Cool Wave mattress. Instead, Costco now has Novaform ComfortLuxe with higher density mid-layer memory foams. Has anyone tried or have information on this particular mattress? Namely, is it firmer than Cool Wave?

Thanks…

Um, sort of a weird question but I haven't seen anyone mention it. Are activities on the bed any different? Does it affect sex in a negative way? I'm serious about this question, not trying to be stupid.
Thanks!

Stefanie–I was wondering the same thing, but was afraid to ask–

yeah i'm female so i dont care about the knees part…that's the guy's problem! lol. just wasnt sure if there'd be good leverage and bounce i guess.
i think i better just buy a regular mattress. hard to decide on the foam when i cant test it. also, i live by myself so i'd have to carry and unpack myself and i dont have that much ambition.

Well, someone has to say it, and I elect myself. Stefanie … you can test on my mattress any time

lol, uh yeah. wait…send me a dossier and we'll see! haha

Darn!! Went to finally buy the Queen Coolmax one and it's sold out!

No Coolwaves on the website, just the original and the ComfortLuxe…

Original:
http://www.costco.com/Browse/Product.aspx?Prodid=11025931&whse=BC&Ne=4000000&N=4013712&Mo=1&No=1&Nr=P_CatalogName:BC&Ns=P_Price|1||P_SignDesc1&Sp=C&topnav=

Comfortluxe:
http://www.costco.com/Browse/Product.aspx?Prodid=11170037&whse=BC&Ne=4000000&N=4013712&Mo=1&No=0&Nr=P_CatalogName:BC&Ns=P_Price|1||P_SignDesc1&Sp=C&topnav=

I don't think it is, plus it's significantly more expensive (~$300)

I have two 2" Novaform toppers on top of 3" regular bed foam on top of Simmons Beautyrest mattress and box springs. It is heavenly to sleep on! I suffer from fibromyalgia plus body inflammation and cannot sleep on a firm mattress.

Heat is a problem for me, so I put a good quality quilted cotton fitted bed pad on all the foam. It is cooler and did not interfer with the heat sensitive memory foam. I tried it with and without the mattress pad, not enough difference to suffer getting too hot. However, I do not live in a real cold climate, remains moderate most of the time, hot in the summer and very mild winters.

Had thought about purchasing the memory foam mattress but after reading others comments I do believe my combination is best for me.

Misty

Yeah, I need to find one to try. Problem is you don't run across them in hotels ever. Until this year I traveled over 70,000 miles a year and don't think I ever came across one. It would be a good way to try one out though. Like renting a car you're thinking of buying. Guess I'll have to skank around until I come across one…haha kidding!

i bought the comfortluxe at costco.com, it was relatively easy, when it arrived it was sort of rolled up and folded. so when we undid it, and let it grow , i noticed one corner did not seem to fill, so i unzipped the cover to see what was going on, and i saw a tear in the middle of the memory foam. costco is awesome, so im not worried about the return, but i ordered the original instead, and when that arrives i will return this one, i love sleeping on it. but according to sleep inovations, it is firmer than the original. but i decided on the original because this never really did grow into a good square, that corner still isnt right. but i love the mattress. i read some reviews about the temperpedic, and my understanding is that they only make it about three years before that inner egg crate like foam gives and you get a sort of sink spot. and i dont think temper pedic is very good at standing behind there product, this mattress does not have the inner eggcrate part that the temperpedic has, so for 500 dollars if i get seven good years out of it, ill be happy. ill let you know how the regular one is when i get it.

WE ordered the novaform coolwave 2 weeks ago – it finally arrived – we opened the package – smells a little like milk – not too strong – we were very excited about it, since our simmons beautyrest ($1200) died after 4 years (actually, for my aching back, it died after 2.5 years…)- so we let it inflate for >24 hours and finally finally slept on it. I was so disappointed. The edges have no support, so I have to sleep a good 12 inches from the edge – thats ok I guess, because my husband did too, so we were closer together! However, if you lay too close to the edge, you feel like you might roll off. I had to use the toilet in the middle of the night, and almost fell off the bed trying to get into it because it isn't so firm on the edges (by definition, it isn't as firm as the middle, because it doesn't have as much foam surrounding it) – well I got back in and slept again. Well, it is comfortable, but I woke up with a hip-ache. It hurts at the joint where the femur goes into the pelvic bone. I tried not to worry about it, and tried again last night. Same thing. Except today it is 4 hours after waking, and my back and hips still seriously hurt. Now, I won't say I don't have back issues – I have since doing gymnastics when I was a kid – and now I'm 39 – but this is ridiculous. I'm not old! I am going to spend tonight on the couch. My husband is so disappointed. He loves this thing, he is very comfortable, and didn't notice that he was avoiding the edge. He has no issues with his 33 year old body. I hate to disappoint him, but I can't live with this purchase. At least the Simmons didn't actively hurt me for about a year. I will go to my chiropractor on Monday, and then see how it goes in this bed. I think that if you have a good back you will enjoy this bed.

By the way, if you haven't notice this overwhelming squish on the sides, let me know, we might try to replace this one first.

What is nova foam doing about all these corners that does not open?????????
Jane Aston

Any more folks have comments on the new NovaForm Comfortluxe mattress? They are onsale for $150 off until 10/15/2006 at costco online.

Thanks,

Justin

I just bought the Novaform Elite from Costco. I've slept on it 2 nights and my body hurts! It's much firmer than I realized it would be. I'm even using a memory foam topper and it helps somewhat. But I am waking up, tossing/turning and generally not sleeping well. I'm sooo disappointed! I wanted something I could melt into and it's not happening!! ANY ideas? Thanks so much!!!

I bought the NovaForm ComfortLuxe (although it doesn't say it the ComfortLuxe model anywhere on the box, except the invoice????) from Costco. Opened it up following the instructions, 24hrs later the center ridge (where the mattress was folded) is still there. It doesn't look like it is going to get flat and even with the rest of the mattress. Anyone has this mattress? and how was your setup experience? There was no smell, so that was good. The corners also look little droopy, they didn't form into sharp corners I was expecting, as displayed on product photos.
thanks

Okan

Okan–

I too purchased the ComfortLuxe last week ($150 off)–haven't received it yet–Did you call Sleep Innovations? I am wondering if the problem has resolved itself yet? I did call Costco before purchasing, and they did confirm (as reported in this thread) that they will pay for return shipping, and refund the full price of the mattress + original shipping charge–now that's what I call 100% risk-free!

As for me, I hope I do not need to return it–I will report back when I receive it–oh, one other thing, How long did it take to receive? The webiste says 3-4 weeks…

Dorothy–

Which pillows do you have? They make a few different ones…also, are they good for side sleepers?

We bought a queen size Cool Wave mattress from Costco in Toronto and after 48 hours is fully expanded EXCEPT for 3 corners that are still slanted. Personally I dont' think that these corners are gonna regain their shape therefore I emailed Sleeping Innovations and am awaiting on their response. I see that a lot of people here had the same problem with the corners not fully expanding.
It'll be interesting to see what the manufacturer's got to say on this…
I'll keep you guys posted.

I have just bought in Quebec Canada a Coolwave materess at cosco and it did dot inflate weel at the center the at all edges. the is a wrinkle in the bleu coolwave foam. The materess is not perfectly flat. This is the seond time that I have a problem with sleep innovations product, I bought a year ago a materess topper that did not inflate at the edges. Sleepinnovation told me that their was I defective batch.I returned it and bought a other batch and it delfated just find. I dont know… I have a bas feeling about this materess…

How long does it take for Costco to deliver the matress? The e-mailed receipt says it takes them 3 to 4 weeks, however it seems some people get them within 10 days (unconfirmed).
I ordered one on October 15th, so far I am still waiting for it.

Ganda..I ordered a cal king NovaFoam Comfortluxe mattress on Oct 12th and still haven't heard anything yet. Also, cal king are no longer available on Costco's web site.

I ordered mine on oct.9 and got it delivered oct.27..

Sorry about the delay on the follow up, the center ridge went away after ~ 48 hrs, I started sleeping on it probably right around the third day. It is much firmer than expected, it certainly doesn't have the sink in sand feeling. The first few nights I was not really happy with it, but I think I am getting used to it. The heat factor is definitely bothersome, I have a mattress cover (lightly padded) on the mattress, I am not sure if that's adding anything to the heat issue or the sink/no sink issue. But one think I am sure is that I can not use my flannel sheet set on this mattress, gets too hot, and also forget the goose down comforter
In terms of the shape of the mattress, as I mentioned above the center ridge has nicely disappeared, but the corner never gained the sharp edges. I have a platform bed and on each corner, I can see the slats, mattress doesn't reach to the corner of the bed frame. Maybe it is not realistic to expect how it looks on catalogue images, what do you guys think? Can you say your NovaForm ComfortLuxe is in perfect rectangular shape with pronounced corners?
Thanks -

I did not find a heat issue whatsoever–Granted, it is just individual opinion, but the cool wave foam, plus the newly designed cover makes it seem preety normal to me–My issue is that the mattress was rock hard–way too firm for me–and as a result, I am returning it.

Matress works well for threesomes, however we did lose a girl…

does anybody know if i can use a electric blankert (not mattress pad underneath)with the mattress? some report said it would damage the memory foam.

This is the site I bought one from. I am happy with it. Apparently the difference is that it is made of a 5.3 lb foam instead of a 3.4 lb foam which leads to a little bit more support and longer lifetime.
I was very happy with the costco brand bed frame I purchased. It was good looking and was easy to set up.

CDV

Have requested Costco arrange return of the Cool Wave King mattress. After a 36 hour setup time We noticed one area of the mattress appeared to have considerably less foam density translating into poor support. Over 8 nights it worsened. The problem would appear to be a quality control issue at the factory.
As much as we lked the mattress we won't order another.

We bought a king size NovaForm CoolWave from Costco Home back in August, so we've had it for 3 months now. Both my husband and I love it — it is soft yet firm. When we first opened it up, it inflated to size in all areas within about 24 hours (we live in Arizona — it was really hot in August….) No odors to speak of.

When we first got it, I noticed feeling a little warmer when I slept on this mattress, so I just slept with a sheet. Now that the weather is cooler at night, I have a comforter and feel absolutely perfect.

We put it on box springs made for memory foam mattresses as we had a frame and it needs a box spring in order for the mattress to be the right height. The box springs were about $100 each and work fine below the memory foam.

The mattress does seem softer on the sides where we each sleep but when I move to the middle of the mattress, it easily adjusts to my body, unlike prior mattresses that developed valleys where our bodies lay and I would have to practically climb out of the valley to get to the middle of the bed.

All in all, I would really recommend this mattress. It's very comfortable, was easy to set up, our sheets fit it fine, the temperature of the mattress hasn't been too hot and we sleep really well.

since 2 posts in one day isnt enough, here is another.. i thought you all might like to see what the inside of the comfortluxe looks like when you pull back the mattress cover, it explains why ppl are having corner issues:
http://tiwilt.blogspot.com/

Bought the Queen NovaForm CoolWave from Costco Home in Kirkland, WA. They had a demo mattress on the showroom floor. It was fully rectangular and the cover was tight (mattress fully inflated). My wife and I laid on the mattress and found it confortable. I'd read these and other post and knew the foam mattress would have a different feel. It was relatively easy to roll it on it's box-casters, and get it into my pick-up. I had to use a hand truck to get it to my second floor bedroom. I opened the bags and it began inflating as others had indicated. It appeared as if it inflated within four to six hours, but had a noticable ridge down the middle where the mattress had been folded at packing. The edges were also not sharp, and the cover was loose. A slight oder was present, but nothing that required airing out the room. We ended up sleeping on the mattress after 36 hours. It was confortable, but had a different feel. I definitely did not toss and turn, as on my previous spring mattress, and the slight warmth was welcome, in our cool climate.
The edges never did seem to fill out, and the center ridge was evident after a full week. My wife and I slept well at first, but I did start to develop a upper back ache, by the end of the first (and only week). I believe this may have been because I wasn't turning as I had with my old mattress. With this mattress I would sleep for most of the night on my back, without turning. This is a testimont to the better support, without pressure points, but cause upper back pain.
Anyway we elected to return the mattress to Costco, which was no small task. It was difficult to get the mattress folded and strapped, so I could get it back down the stairs and into my truck bed. Once back at Costco, they helped unload it and gave me a full refund, without problem. I was obviously dissappointed with the quality, but as far as sleep goes, I think I would have adjusted to the new and firmer feel. It definitely provided better support.

Another question… is there any advantage to putting this on a platform or box spring, vs. the floor? I would prefer to just put it on the floor for now…

Mark–

I had the ComfortLuxe, and returned it–It wasn't hot at all–and even if it is, it is cooler than the Elite. The Elite is a bit softer–I found the C.Luxe very very very firm–and I already have a pretty firm mattress (Sealy). Either way–I would buy it on the website–That way they'll pick it up at no cost if you do not like it–I do think that the Novaform mattresses are firmer than say a Tempurpedic.

My next attempt will be to buy a Novaform Choices Topper from Costco–

I ordered the King Comfortluxe November 19th. Got shipping confirmation the 21st. Delivery Nov. 28. Unpacked it on the lanai @4:30pm in 80 degree temp. It looked like the Costco picture in about 4 hours. No smell. No creases; No funny corners. Began using it last night (29th). I've enjoyed foam mattresses at hotels the past few years. My wife's jury is still out. She noticed the lack of an edge. Not a problem for me. I've always taken my half out of the middle anyway.

Just got the Novaform Queen size mattress delivered yesterday. I ordered it online at Costco. I was expecting a big blue box with wheels to haul the monster and was a little bummed to see the UPS folks dropping off a box with one of the ends slightly opened. Regardless I hauled the box into the bedroom and opened the box to see a white colored plastic bag that again was opened on the top. This again increased my fears and made me wonder if this was a product that was returned before only to be shipped again to me. The inner plastic bag was intact and once I cut the inner plastic bag I heard the hissing noise and saw the mattress expanding. Since the mattress was folded lengthwise in the box , it was upside down after expanding so we flipped it and saw a slight ridge/bump in the middle which we thought was due to the fact that it was folded length wise. I also had a 1.5" foam mattress toppper (not Novaform) that I then added on the top of the mattress. My first night sleep was OK..not really great. I do have back problems and was expecting the foam mattress to be firm but I believe it is not as firm as I expected it to be so did wake up with my painful back. I am hoping it will take some time for me to adjust and hopefully I will get to enjoy the sleep the others are enjoying. One last thing did not smell any fumes, vapors etc when I opened the plastic bag. There was a hint of smell but it did disappear quickly.

Wendy – I have a similar experience with a pillow top (see my post a couple above this) let us know how it goes. Bad service and bad products really get me upset – so my wife accuses me of being a serial complainer also ! ha ha
rdy

We purchased the Novaform Elite king size last weekend. We opened the mattress on Sunday around 3 p.m. and then slept on the mattress that night (around 11). After 4 days, there still seems to be a part of the mattress that has not fully expanded. One side of the bed sort of dips down a few inches from the edge. It runs the entire length of the mattres. Does anyone know if this will eventually fill in or should we exchange it? I guess I am wondering if we should have let it expand for a couple of days. Thanks!

OK..so its day 4 after I got the Novaform mattress..The mattress is now to its full size and contrary to some reports here, the edges look great. Also the mattress feels firm but not too firm. Never had such peaceful sleep with absolutely no tossing and turning and no back pain. I am begining to enjoy this one and hopefully it will stay like this

I read through all the comments until my brain hurt. Today I went to Costco to purchase a king size, but the only style they have is "Elite". Can anyone explain what the difference between that and "comfortluxe" is. Seems to daunting a task to read through all these comments again.
Thanks

This site has been very helpful – thank you to the owner.

I ordered the Novaform Cool Wave king size mattress from Costco online and had it delivered (I live in Vancouver, BC). I followed the simple instructions and after three days the top and bottom ends are only two thirds decompressed. While there was almost no smell the somewhat flattened ends will not do.

So, I just sent an e-mail to Costco customer service requesting they pick up the defective mattress and replace it with a new one. I am assuming they will pick it up and replace it as I cannot imagine trying stuff that foamy beast into my trunk. Not to mention, the ensuing wait to sleep on that lovely, dreamy, supple mattress is absolutely killing me.

I will repost with an update once a new one has arrived.

Chris

Very comfortable mattress. Got rid of my aching twitch. However, it gets hot. I wake up with a sweat on my back not front. I don't mind using it right now, but don't know if I can handle the summer heat. Thinking about returining it and getting the one with coolwave. Some of you guys posted that you can get the coolwave for $10 more. Where. I check out costco website and they're selling the queen for about $850. I got mine with out the coolwave for $500.

IKEA offers memory foam mattresses at half the price ($200-$500). Anyone who tried these in the showroom have an opinion on these?

Chris here again. I posted above on Dec 18 about the king sized Novaform Cool Wave that did not fully decompress.

Well, it is now Jan 7 and the corners, as well as the edges along the head and foot of the bed, have still not fully decompressed (only 3/4). Also, there is a slightly raised ridge that runs along the middle from head to foot that is not visible, but is noticeable when either my wife or I roll over the center of the bed. As a result, Costco Canada has agreed to pick up this mattress from my home and give me a full refund (I ordered it online and had it delivered).

Since that time I ordered a second king sized Novaform Cool Wave online in hopes that we experience better results. It just arrived and was unpacked today. As with the first one there is no smell and I will post one more time after the decompression period has passed.

I just ordered the NovaFoam Comfortluxe online. After reading all of this I am glad I ordered it online. I am hoping I will like it but have my doubts now that I have read all of the comments, which have been very helpful and greatly appreciated!!
I am concered about set-up? Should I worry that we are in the middle of winter here in WA when I unpack it? Do I need to keep the room warmer while it is doing it's thing? Also, any thoughts on the fact my husband and I sleep with the windows open even in winter? Will this have any effect on the Novafoam. Would love to hear more on the Comfortluxe. Wish I had bought it during the coupon period though.
An after thought to anyone considering the Select Comfort. Do not go there!! Step away from the mattress!! After spending $2800.00 for the top of the line and having 8 months of excrutiating sleep, they finally told me they were having a bladder issue. After bladder was replaced still horrid. Finally screamed so much we got a full refund. Totally disappointed. Why should good sleep be so hard!!!!

Has anyone had any problems with the Novaform mattress absorbing odors, especially pet odors? We plan to purchase one but our labs like to sleep on it also and we want to see if it absorbs odors eaisly.

I am writing to share my Novaform Mattress Experience and to also ask a few questions. My girlfriend and I live just outside of Toronto and ordered our new Comforluxe king size mattress Online at Costco. We were told shipping would be 3-5 days. We were replacing a queen size mattress so we needed also to buy a new bed frame. It was a wednesday at 9pm when we ordered it so we figured we would go on Saturday to buy a bed, not expecting to get it until at least Monday. Friday afternoon the Ups guy came knocking at my door. A day and a half and it was here!!He then told me that he wouldn't be able to lift the box by himself and that he had no dolly. Can you believe it. I went out to his truck and helped him lift this 150lb box that looked like it had seen better days and also was covered in red crayon which I got all over my pants. We were so excited that it came so soon, although we had to go buy a bed that night.I have never had a good ups experience so I did not expect much… but that was ridiculous. After getting the bed set up in our room we opened the 2 packages and laid the mattress out on the bed to expand. There was absolutley no odor that either of us could smell. I am assuming that is a trait of the Elite series. After 24 hours it looked like it had expanded about 3/4's of the way. Cover was still loose at some parts, and where it was folded over in the package it was still quite low. Probably in about 3 or four different spots. Left it another 48 hours and still no change, so we decided to take the cover off to see what was going on. At all the low spots there were big rips in the mattress, they look very similar to the Grand Canyon. We phoned Costco thinking they have this great customer service that i hear about, and they will pick it up in like 3 weeks or we can attempt to put this thing in our Honda Civic or Prelude and bring it back. There is no way we can get this thing back to the store to return it! It weighs 150lbs and is now 80×76x12 inches so we have to now wait. We gave our old bed away that night and didn't feel like sleeping on our couch anymore, so we covered the bed with a sheet and slept on it anyways. Sooooo comfortable even though there were a few low spots.As far as the heat issue… not hot at all to sleep on.So far we have had a poor experience but love the mattress. Our biggest worry is that what if the next one we get is the same?! You have to get a refund then buy it all over again, as Costco doesn't just exchange things.The girl at Costco customer service told us to buy another one and wait for them to pick up the old one and refund our money. Who says that! I gave them over a thousand bucks for the first one, and don't plan on giving them any more until I get one with no holes. Where is the customer service everybody keeps bragging of? Is this because it was old stock? This seems to me like it could be a nightmare, we want this bed! But will not accept it with these defects… HELP!!!! What do we do???? I have read of similar problems on this board, but no one has said what happened after returning it.

Hey Laura,
The cover on the comfortluxe is really just a cover. It is a very soft quilted fabric that is not very thick. You can remove it(it unzips) and throw it in the washing machine. I don't think it is possible for it to really take any sort of shape. The mattress has the four layers moulded together and I haven't had my bed long enough to tell you about sagging over time, I got one that was very old stock and am in the process of returning. Everybody on here seems to say they stand the test of time, I believe the same. Hope that helps!

Hey Brett,
I have the same problem.
I have recently purchased a 2 1/2 inch novaform matress topper from Costco too. My matress did not start to foam up as it should in fact I had to literally peel my mattress topper apart and now it is almost a week later and it is still not foamed up.

In fact, the corners are still deflated. And there are still folding marks left on the toppers.

I am curious if I opened the topper wrong.

Am I suppose to not manually unfold the topper to its flat form or is it suppose to "air up" and unfold itself once the vaccuum bag was cut opened?

Brett,

I have read quite a few issues with the toppers, Can't say for certain about the Topper, but I know the mattress instructions tell you to spread it out on your bed frame or boxspring to let it expand.

Mike,

Thanks for the info. After reading that the Elite has a 4lb layer of memory foam, I think that pushes me towards the Comfortluxe, which is slightly firmer, with a 6lb and 5 lb layer underneath the 'cool' layer. Now I just have to wait for the thing to go on sale online!

I just pulled the trigger and ordered the King Comfortluxe online from Costco. I'll post back in a few weeks after it arrives and we use it a while.

Has anyone tried washing the cover of their comfortluxe? I want to wash mine but I was wondering if anyone had any washing machine suggestions and also, did you put it in the dryer or air dry it? Thanks,
nat

I have been a Tempur-Pedic pillow user for about 10 years. I also bought a couple of Novaform pillows at Costco, but never liked them as much as the Tempur.

However, the TempurPedic mattress are considerably more money. So I orderd a Novaform Comfortluxe Queen about three weeks ago.

Mine had neglible odor.

After expansion, I was left with a 6" crease in the middle on one side where the edge is about 1" lower.

The cover is somewhat loose and puckered and wrinkled in the middle, like there is too much material.

While wondering if this was enough imperfectness to brave the hassle of returning, I am now (after 3 weeks of sleeping on it) thinking that it is too soft.

I feel that my lower back is sinking too low, just not supportive enough. I will test drive the Tempurs this weekend and try to figure out if I should buy the foam that I already loved so much.

yea this bed is quite good it is good. me and my wife are enjoy this bed good. i hav uhh da neck problem and i am no more nck problem now . very good very good……

I had the same experience with Costco. I got their memory foam mattress and returned it. I ended up ordering one from RestOnClouds.com after reading some reviews-It's great. If they were on e-bay, i'd rate them A+++++++ Seller! (Sorry, I'm an e-bay dork)

I received our Novaform "Coolwave" in mid-December. Six weeks later it still smells slightly and has a serious ridge in the middle of each end. I took the cover off — sloppily made — the layers do not line up and some areas are glued/others not. I called three weeks ago to have it picked up, and just heard back today, so I should be rid of this thing next week.
I don't know if I should try the confortluxe, or bite the bullet and get a Sealy or Tempur-Pedic from the local Sleep City. Has anyone really compared the name brands with the Costco models for comfort or smell?

We recieved our replacement mattress directly from Sleep Innovations and it was flawless. It fully expanded almost instantly (again with no odour) and filled out much better than the one we recieved from Costco. It is perfectly flat and it has only been a couple of hours. If you get one from Costco and are not satisfied, just contact Sleep Innovations and they will ensure your complete satisfaction. We are very happy with this purchase!

Hello everyone,

I ended up getting the Elite from my local Costco (California) and like it, but don't like the little ridge in the center, which has not flattened out. So, I ordered the Comfortluxe online to replace it. I called Sleep Innovations to find out whether it would be shipped from Jersey, or someplace closer, and found out that it would be shipped from their Rancho Cucamonga plant after they manufacture it. That leads me to my theory: the beds at Costco have been sitting there for who knows who long, all squished up. The ones that you order online are assembled, then squished, then shipped. So, maybe the 'freshness' factor makes a difference in how long they sit around all smashed together. I'll let everyone know!

Laura.

I think that might be the way to do it – - order it only so it's compressed and mailed, then opened within days. I think the amount of shelf time when squished might cause the ridge to hang around…

i was told that if you did not sleep on the Novaform mattress 6 days in a row it became very firm and did not conform to your body. Does anyone have any experience with this?

Phyllis

Received the Comfortluxe tonight. I'll set it up Saturday. My impressions (har har) of the Elite model is that it's extremely comfy, but maybe a little soft. I can't complain, however, because I've been sleeping great on it. But, California summers are hot hot hot, so I think the cool-wave layer, if it works, might help. The bed has softened up in the 2 weeks I've been sleeping on it. The middle ridge is now almost completely gone. All in all a very nice bed, but I am looking forward to the comfortluxe. I'll try to compare and contrast next week!

Steve, If you take pictures of the damaged matress and send them to Sleep Innovations They will send you a New one! (fresh instead of sitting at Costco's wharehouse for 2 years) Had the same problem with our Costco Comfortluxe and the replacement sent by the manufacture immediately expanded within 12 hours and was perfect. It had no smell whatsoever and they do not even pick up the old one. Much better than having to bring it back and keep playing mattress "russian roulette" !!

This is an update on my comment from 1/25/07.

(Recap: Permanent crease / loose cover with folds / too soft).

I did look at the TempurPedic mattress, and like the feel MUCH better. It also has a nicer cover, and it zips off on all four sides, leaving the bottom of the cover in place.

It is also twice the price. You get what you pay for, I guess. Others on this forum have liked some other online mattresses better than the Novaform, but I can't take any more chances on something untried, especially without a Costco-like no-cost return policy.

I called Costco online, and they said a shipping company (Lynden?) would call me in 2 to 3 WEEKS to schedule a pickup. I will also have to take off work for half a day to be there. I hope to have my money back within a couple of months!

On a side note, I was told that the Novaform mattresses and toppers are Costco's most returned items out of ALL items that they sell.

Steve

Steve. Do yourself a favour and e-mail sleep Innovations and tell them your issues with your mattress. The reason why Costco has so many problems and returns is because they are not stocking fresh product. We cancelled our pick up from Costco and dealt directly with the manufacturer. Had a new fresh mattress within a week and did not have to worry about sending the old mattress anywhere(I can just put it out on spring pick up garbage day). The difference between the two products was unbelievable. First one had low spots and did not fill the cover even after a week, the replacement was flat and full within one hour. All by simply taking photographs and filling out the proper paperwork, we had no problems after that.

i recently purchased a tempsoma memory foam mattress at sams club queen size. its 12" thick and has the 3" of memory foam with the 9" base. it was only $500 so i thought it was a steal. i brought it home and watched it rise before my eyes, incredible, analyzing the front and sides, i saw that it wasnt really "edgy" it sagged in these areas, and the center had this funny hump almost a line of separation for my girlfriend and i when we slept together. it said wait 24 hours but after a few it looked pretty much risen so i decided to try it out, great sleep, however after a week or so i got worried because the sides hadn't evened out and the center hump was still there, however after a few weeks, surprisely the center ridge was gone, and the edges werent "sharp" but were kinda rounded like those of a regular mattress, yet even with the rest of the bed so no complaints….it just takes the bed time to form, so i wouldnt take it back after a week of its appearance not being up to par if u find it comfortable….only problem i had was a queen just felt to small for my girlfriend and i, so today i did my research on a king bed, so i bought the comfortluxe novaform bed from costco's website and it turns out, to my amazement, novaform and my original tempsoma memory foam bed is made by the same people "Sleep Innovations". i thought that the comfortluxe was the next level with all its different levels of memory foam in it 1.5" coolmax foam+ 1.5" of 6lb density foam + 2" of 5lb density foam, so im looking forward to testing this thing out (i gotta wait 10-14 days for arrival), i expect it to be comparable to my other one since there made by the same company, and with that being said, i've never noticed, a sleeping "hot" factor with my tempsoma mattress, which has a velour cover and i have sheets on top of that, and based on my reading, all memory foam is designed to be more giving after a while as that is the "breakin in" part of it, and another thing, i have a bad back for my young age (only 20) and initially i felt back pain for maybe the first 2 nights, im guessing because i was FINALLY sleeping right, lol, and after that it disappeared, incredible, so im happy with my initial buy and hope the comfortlux impresses me as much, if not im gonna take it back and shell out an additional $300 for the 12" cirrus bed i saw on restonclouds.com this thing looks EXACTLY like the tempur pedic celebrity bed and im guessin it feels identical too, to bad i discovered it 2 hours after i made my purchase …but i will give the comfortluxe its 25-30 day trial if i dont like, im gonna try out that cirrus one, if anyone ownes a 12" cirrus bed from restonclouds.com please tell me what u think, thanks

P.S sex on these beds is incredibly ackward, i tend to not wanna get to expermintal on this as i would with a regular mattress thats the only draw back, getting ridin', or doin it laying down sideways is great, but doggy and other ones are kinda tricky and a lil straining since regualr mattresses help u out with bounce and rthym, honestly, a floor seems like an easier surface than this because once u start gettin the hang of it, u start sinking and melting downward lol, needless to say, i think these are best for sleeping

Novaform Elite vs. ComfortLuxe:

OK, after 5 nights on the new Comfortluxe mattress–there is NO comparison to the Elite. The luxe is infinitely more comfortable. Not softer, but more luxurious, in a supportive way. Hard to explain, but the Elite was too soft, I think. You sink through the memory foam directly to the standard foam, and so it feels to soft and too hard, at the same time. The luxe, on the other hand, is amazing! I think it's true what they say about the higher-density foam. You'd think it would be harder, but it's really not.

The center ridge is gone, but every day it flattens out a little bit more. It's nearly flat now, after 5 days. When I received the box (which required a signature by UPS, by the way) it had a red tag with what I assumed was a packing date. It had a January 18 date on it, and I received it on February 8. So, I'm guessing it was in the box for about 3 weeks. I have a theory that it takes as long to fully return to its normal shape as it was in the box. We'll see!

It does seem cooler than the Elite. The summer will tell.

I love this bed!

Any further comments +/- on Novafoam mattress? Read much about intial odor and heat retention.

Kevin,

There is just the slightest odor (and I'm sensitive) which is nearly gone within a day or so. Much less odor than the Tempur-pedic pillows that I've tried. I had to move some of them into another room for a couple of days until the odor lessened.

Liz,

I'd call Sleep Innovations and ask them. When I talked to them on the phone, they mentioned a 'manufacturing facility' in Southern California, and another in New Jersey. Of course, that might be the infamous 'assembly only.' Their number is on Costco's website. Post your info, if you get it…

Cheers,

Laura.

Hey Richard, Brett & John.
We too had the same compression problem with our Novafoam topper from Costco. We bought it one week ago, opened it up, and literally had to peel it open. Since the instructions noted that it could take 24 to 48 hours to decompress, we layed it out on the floor of the spare bedroom and it is still laying there, slowly decompressing. I was so frustrated this morning and wondered if it could be the cold weather that was causing this. So, I brought out a space heater and set it up in the bedroom, set the temperature to 78, closed the door and waited. Well, it’s been about 3 hours now and believe it or not, the foam is finally puffing up nicely.
I found this website looking for anyone else that might be having the same problem with theirs before taking it back to Costco. I’m going to stick it out and see what happens now that I’m seeing some positive results with the space heater. I do agree that these mattresses and mattress toppers have probably been sitting in a warehouse for a long period of time, folded and compressed……….so their only “memory” is to be smashed in a vacuum sealed bag.

Cam,

Yes, I had the Elite for about 3 weeks and traded up for the Comfortluxe. In my mind, a vastly more comfortable mattress. Soft, but not as squishy as the Elite. But still plenty soft. (see my post above) I also think that the Luxe is cooler.

Cheers!

p.s. There was almost no odor with this mattress (the luxe). The Elite might have had a slightly stronger odor, but it was still barely noticable, and I have a sensitive sniffer.

Quisp,

I tried to do the same thing, and wait, but, being the compusive buyer that I am, I couldn't! When I was on the phone with Sleep Innovations, I asked if they knew when the next sale was, and they said 'possibly' March. So, your wait may soon be over!

Laura.

Well there is a sale right now, through half of march, but it's for the Elite series, not the Comfortluxe… You can always buy an Elite now, and if it turns out not to be good enough, return it and get a Comfortluxe.

Three days now and the edges of the foam topper have not expanded. Novaform Elite 2 1/2" from Costco, $169.99 CND. Sounds like many of these are defective. I'll be looking for another brand. (To bad the use of foul language in some of these comments could not be kept out)

Are orders placed on costco.com shipped directly from the manufacturer? Or do they come from a costco warehouse somewhere?

I wanted to thank everyone for this wonderful site, and give my review in hopes of helping others!

We bought the Novaform Elite Coolwave at Costco Home in Kirkland, WA a few weeks ago. I have a neck and back soft tissue injury, and was waking up in pain everyday, partly from our failing 2000 Beautyrest.

It expanded quickly, and there wasn't an overwhelming chemical smell. We slept on it the same night, with a bit of a ridge in the middle from the fold, but that went away completely in 2 days. We did inspect the mattress under the cover prior to putting everything together, and it was perferct. So far so good!

We bought a Novaform topper at Costco a year ago, so we started out with that and our mattress on top of the old boxspring. After a few days, we wondered if it was a little too soft, so we took the topper off. A couple of days later, we decided to put it back on. We're sleeping well now, a few weeks later, with the topper, and a plywood base instead of the boxspring.

It's taken some time to adjust to the new bed, and stomach-sleeping isn't comfortable for me, but every other position is great for both of us. My neck and back feel a lot better in the morning. Sometimes I do find myself with a numb arm when I sleep on it funny and fail to move most of the night due to the way the foam conforms and makes rolling more of an effort.

Amorous activities have been fantastic! I can stay in certain positions A LOT longer without fatigue or knee discomfort. That part of our life is all the better for this new bed.

And it's very comfortable to read, watch tv, etc., in.

I don't think this is the perfect bed, but it's FAR better than what we had, a good value, and perhaps it's as close as we'll get to perfect. If we're not as satisfied in a few months, maybe we'll try one of the Sterns & Foster latex/MF combos from Costco, but I'm guessing we'll stick with this one.

Anyway, thanks again to everyone who commented; this was the most helpful site in making our decision, and I hope people continue to share!

Has anyone ever tried Walmart's 12" SPA memory foam mattress?
I read it's features & specifications, it has 3" of 5lb high density memory foam as well.Besides, it's cheaper than Costco's Elite memory foam.
You can also refer to this website
http://www.walmart.com/catalog/product.do?product_id=4457130

I want to buy a memory foam mattress, but I am wondering which one is better.

I recently bought a Nova Form queen mattress recently from costco. The first one didn't expand all the way on one side, I emailed Nova Form to ask how long I should wait for it to fully expand and they said 72 hours. They said that I should exchange it at costco, but if I had any problems let them know. I exchanged it no problem and my new one expanded very nicely. I love it, I have back and shoulder injuries and it makes a difference. Have had no problem with getting too hot at all, and there was hardly any smell when I opened it. I would recommend it..

Hello Folks,

My last post was 2/9/07. Our third mattress-the Comfortluxe also had a defect in it – the upper left corner didn't expand. I removed the cover and found the three layers of foam were severely misaligned.

I decided to take Mike's recommendation this time. I called Sleep Innovations explained my situation. They sent me a warranty replacement form and asked that I send pictures of the defect. Three weeks later our new mattress (this would be the fourth one) arrived (the poor UPS man :>).

The packaging from SI is much different than Costco. It did not come in the outer white mylar bag. Instead it had a canvas tube wrapped around it.

We hauled it up to our bedroom set it up and presto – just like everyone else's experience it started to expand immediately. Within 2-3 hours it was 95% expanded!!!

We will sleep on it tonight. This one looks perfect. (Fingers crossed).

So the moral of the story is – if your new Comfortluxe from Costco is defective, do not waste time returning and buying another one from Costso, call SI customer service and they will send you a good one.

Sleep Well….
Steve

Our Comfortluxe arrived today and it came in the same packaging that Steve described. A canvas type tube wrapped around it. It has almost fully expanded in 4 hours. I think we'll wait until tomorrow night to sleep on it.

From Costco's description of the Comfortluxe:

Top layer: 1.5” of Cool Wave™ Memory Foam made using advanced open cell foam technology

So it is definitely open cell foam. You seem pretty knowledgeable on this subject. How does "open cell" foam differ from normal (I assume "closed cell") foam?

Yes, yes, no.

Costco.com will pick it up.

What maintenance? No need for rotating or flipping the mattress. Only maintenance I can think of is if you get the outer cover dirty, then you can unzip the cover and throw it in the washing machine.

Toby

Can you be more specific as to why I should go with the Comfortluxe over the Tempur-Pedic? Costo.com will refund 100%?? Also, why is it that Tempur-Pedic is the only foam mattress approved by NASA if they're both the same material? Or are they not? Last question, are foam mattresses generally better on platform beds or bed frames that require a box spring?

Thanks in advance! I can't wait to buy this darn thing already… ah!

Nice, but 100% includes the shipping cost that was embedded into the total cost, right? Anyway, I just haven't ordered one since I wasn't sure at first, but now I am. The only thing holding me back is trying to find the right platform bed to compliment it, eh. I was thinking about those bow design platform beds, but I believe the 12" will be too much for it. I think bow platforms are designed for thin futon mattresses or something. Anyway, thanks again for your help! I'll put in an order soon. I think they take about a month to be delivered, right? Might as well, while I'm on the hunt for a platform bedframe…

I ordered mine on a Monday and it was here on a Friday. So far so good.

Was the Comfortluxe ever on sale? I don't mind paying the current price, but wouldn't hurt to wait for a sale, if one's actually around the corner… I'm still looking for the right platform bed to compliment the mattress anyway so I guess I can hold out a little longer.

Question: I understand that the mattress comes with a double-knitted cover, so can you still use another bed cover over it or would that hinder with the therapeutic effects? Also, is the mattress delievered in the same style box like the Elite version?

From what I've read in this blog, I believe the Comfortluxe was on sale at the end of 2006 ($150 off) at Costco.com. "Rumor" has it might go on sale again soon…Time will tell…

Get the topper into 80 F temps and it should expand. Tug and stretch at it every now and then as it rises. All that effort should be worth some sort of discount don't you think??

The question is, is saving $150 worth waiting 'til June? I don't know about you guys, but I'm buying mine as soon as I find a darn platform bed for it. Still on the prowl for a clean contemporary/modern bed… :/

Why isn't SI consistent with their sale date? Perhaps we should all keep calling until we get a solid date, eh.

LAURA,

Does your better half sleep on his side?

ALBERT,

From what I've read you cannot 'clean' a foam mattress. For instance, urine in the mattress is like pet urine in concrete. You cannot remove urine from concrete once it soaks in. Concrete, like foam, is actually very porous. One website talked about moisture in foam mattresses. They will absorb your sweat over time. One recommendation I got from a foam mattress salesman was to buy the Excalibur mattress pad because they are thin but water proof (and pricey at about $100 he said – but I can't find it on the internet so far). But they prevent moisture from getting to the foam without being so thick they void the foams response to body heat. Another thing I read is that all foam, including this memory foam, yellows over time but has no effect on the function. It's a chemical reaction over time. The foam is made by chemical companies – such as the German conglomerate BASF – which also makes car seat foam.

(I'm also looking for a memory foam office chair – best so far is Target but it was like $600! – ouch).

As far as the Comfortluxe "open cell" top layer here's what else I found:

"…the open-cell foam prevents the uncomfortable cradle effect of most memory foam mattresses…"

"…open cell is not heat sensitive and conforms immediately upon compression…" [all of them?]

"…open cell reduces heat build up…"

Heat sensitive memory foam (such as Costco's Comfortluxe lower layer) requires 5-10 minutes to react to your body heat and conform to your body.

TemperFoam.Com is off my list. Strange marketing – you email them for price info and they ask you to describe your sleeping. Then they email you the price for a "custom" mattress and say if the $1,700 is too much let them know, by email, and they can provide 'alternative' models. A bit too odd for me – just tell me what my choices are please and the price.

BedinaBox.Com is also off my list. They're mattress isn't cheaper because of their "philosophy" it's cheaper because they use lower density foam which uses less resin which makes it cheaper to buy the raw foam for bedding. However, they use foam made by BASF so I suspect it is a high quality low-density foam. They provide an argument against higher density foam for mattresses such as the original Tempur-Pedics but I'm sticking with the conformity benefits of the 5 pound density foams.

The Point: Costco's Comfortluxe is still on the top of my list.

Now I'm hoping their every 6-month sale happens (as I read above). The last one was in Oct 2006 so that implies the next one will be April 2007 for $750. The $150 off would almost pay for a very nice box frame too – I have a cherry sleigh bed I like and so I'm not converting to a true platform bed – I'll use a box frame instead of my current box spring.

That's all I know for now…. still reading (but not sleeping very much!).

Test drove 3 queen foam mattresses yesterday. The results:

(1) 9" True Tempur-Pedic: Absolutely loved the feel! Firm support yet felt very luxurious. 6" base foam with 3" of 5 lb foam with the Tempur-Pedic cover. After 5-10 minutes on my side my hip sunk comfortably into the mattress. Wasn't sure anything was happening until I stood up and saw the indentation. Liked the Tempur-Pedic pillow too but could see where both could get a bit warm (I run warm so may not be the best judge after only 10 minutes). $2400

(2) Sealy's 12" foam mattress: It was okay. Nothing felt bad. But it wasn't luxurious feeling like the 9" Tempur-Pedic. Also $2000+

(3) 12" Tempur-Pedic: Hated it. Felt like quicksand. Hard to move around at all. Too soft and "gooie" feeling for my taste. Has 2" more of base foam, then the same 3" of 5 lb foam, plus 1" of 7lb foam on top. The salesman said the softer/gooie feeling is because of the extra 2" of base foam but from what I've read is the 7 lb foam on the top layer. This bed felt like it would exhaust me trying to ever move in it.

The Comfortluxe has 7" base foam, 2" 5lb foam, 1.5" 6lb foam BUT has 1.5" open cell foam on top which prevents that sinking feeling supposedly.

BOX FRAMES: I was surprised – I thought they would be solid wood but they actually have springs in them (including the Tempur-Pedic box frame). Very square/stiff looking springs with cardboard across the entire top then covered with fabric. The cheapest box frame I saw was 1X2" wood slats with cardboard across the top. I think I'll make my own with smooth sided plywood and make it a split box for easier moving. The box frames ranged from $200-$500 for a queen.

PS: Per Sleep Innovations today: They sell their foam mattresses under the brand name of NovaForm via Costco and under the brand name of TempSoma via Sam's Club. I cannot find the multilayer version via the Sam's Club website.

PSS: The same bed at Costco online in Canada is US$863 (per yesterday's currency exchange rate).

The Comfortluxe is still top of the list for me. If that elusive sale pops up for $750, I'm ordering one.

BOX FRAME: Per SleepInnovations today, Costco's 12" Comfortluxe mattress does NOT have to be on a hard platform. Your regular box springs should work fine provided it is good shape, (i.e., the wood frame and slats "are not broken" anywhere). I specifically asked about adding a sheet of plywood on top of the box springs and she said it is unnecessary but it's okay to do IF you want a firmer feeling mattress – so firmness, not "foundation" per se, is the reason to add plywood on top of the box springs.

Ordered the Comfortluxe mattress 3/28/07.

Albert,

I don't think so. You'd have a heck of a time trying to keep the foam folded, unlike a cotton futon, which folds fairly easily…

Bought Novaform Elite two weeks ago. Still has ridge area along center and areas of uneveness. Mattress itself is too firm for either my wife or me (surprising for 4lb memory foam). Wife refuses to sleep on it any longer due to back pain. She sleeps on her side and mattress is too firm to contour to her body in that position. Probably better for those who sleep on their backs. In any case mattress is going back to Costco. Image Comfortluxe with denser foam would only be firmer. Will probably go with Tempurpedic Celebrity or King Koil foam mattress (both significantly higher priced, but King Koil is less) due to softer feel.

Thought I would share my recent experience.

After reading this thread and other sites, my wife and I decided to purchase the Costco King Comfortluxe mattress. It is cheaper than any other kind mattress we found and more or just as comfortable as any other mattress we have tried (only tried a few heh).

We went with the Comfortluxe over the Cool and the Elite mainly because it seemed to be the best of the two. The Elite is a very firm mattress, which is what my wife wants, but too firm for me. The Cool is cooler, which is what I like, less firm, but not what my wife wants. So the Comfortluxe is cool and firmer.

We ordered the mattress on Sunday the 8th of April 2007. The thing was deliverred by UPS on Tuesday the 10th of April at 9:45am. So 2 days wait. Not bad at all.

However, I just want to state how stupid UPS are. The thing requires a signature. Thats fine. No one was home as we both work. So I call to see if I can arrange for pick up or should I plan on going to their depot to get it. They tell me its been deliverred and signed for and left at the Reception. Uh, hello, this is my home, we don't have a reception area.

So we get home and don't see a mattress. Turns out that a neighbor signed for it. Not a neighbor right beside us, but one 3 houses down. One I have spoken to 5 times in 3 years. This is VERY irresponsible of them. The box was open, she told me she had to make sure things were ok. I asked her how she could know if things we ok when she had no idea what it was?!? The funky wheel box feature that it is shipped with as described here was not there. I was pissed. While I assume she did it to be nice, people think she did it and noticed that she didn't like what was in it so didn't keep it. Needless to say UPS is getting a few phone calls and a letter.

Now, we set the mattress on our king bed frame. As we are upgrading from a queen, we don't have an existing boxspring. The wood slats on our new frame are 2-3 inches apart, so we got some smooth plywood pieces to make a solid base. Sounds logical to us, so we did it.

After 3 hours of inflating, the mattress looked good. Everything seemed to be moving fine. There is a ridge in the middle, but that seems to be normal as per what is said on this site.

Woke up this morning and it looks pretty much done, but that could just be our eagerness to sleep on it. We tried it out for a few mins and loved it. The corners seem fine.

I shoved my face in it and barely noticed a smell. So not noticable that I can't even say what it is.

So so far so good. Things moving as planned, mattress looks good. The only hitch is UPS, but then, the last 4 times I have delt with UPS i have had issues, so its no surprise that they got a neighbor to sign and flag her as my receptionnist. Morons.

I'll answer my own post. I received a response from Sleep International stating they do not use formaldehyde in their beds.

Thanks Pierre and all the others for your reviews. I was all ready to take the plunge on a $2,600 tempurpedic until I found this site. I've now decided to go with the Novaform Comfortluxe. Given Costco's return policy, it's a no-lose deal in my mind. I'm going to wait until June, hoping there might be some special pricing. I'll let you know how the purchase went.

Historical evidence suggests too much chance that the Novaform Elite 12" will not fully inflate, and I'm totally not interested in the hassle that returning it to Costco B&M would require.

So I have decided to try the hybrid solution as discussed on the Fat Wallet forums. Many have reported success with this formula.
Currently sleeping on a 6 yr old $2800 Spring Air Monaco King pillow top.
Depressions appeared early on and a hump formed in the center. 6 weeks ago we put a Novaform Mattress topper over top.
After a break in period, it now works well even over our crummy Spring Air, so I purchased a traditional Sealy King Mattress from Costco to go under our topper.
The Sealy is in the process of being made, so I look forward to reporting back on how this experiment works.
The theory is, you replace the mattress topper when necessary, rather than wearing the mattress out.

rdy3003 at yahoo.com

Just contacted Costco to setup a return of our Comfortluxe. After a month of use, the mattress developed some serious body impressions on my side. I am a big guy 6'2 and 230lbs and the mattress doesn't fully recuperate after a night with me sleeping on it I was hoping that this would be the answer to our mattress search, but unfortunately, we are back to square one. Thanks for all of the postings here!

Just ordered the Coolmax queen through costco.ca. They now offer a 110$ price reduction on the King and Queen. So all those waiting for a price drop don't have to anymore. Can't wait for it to arrive.

Just bought the king size Novaform Coolwave from costco.ca. Ordered it Sunday night, got it Thursday. By the way, a tip for those of you who don't want to take a day off work to receive the parcel: have it shipped to your local Mailboxes Etc. and for $2-3 they will receive it for you. Of course, you'll need a hand truck to move the box at home.. The king size Coolwave is about 135 lb.

I ordered Sunday night, technically before the $110 off was in effect but they gave it to me anyway. (I had no idea they were doing the discount – talk about a pleasant surprise when you get $110 off at the checkout page!) It arrived a day earlier than they figured it would, so that was nice. I'll post more after we open it up and get it decompressed.

After reading most of the posts here, I have decided to buy a comfortluxe. However, as some other folks I am willing to wait until June to buy it on sale from Costco. I was wondering if anyone one found cheaper price than Costco on comfortluxe (including various websites). Any feed back will be appreciated.

I just saw today that Costo has Fresh Dreams memory foam matterss on sale for $550. Anyone has any experience with this one. I was planning to buy the comfortluxe. However, now I am thinking……

Based on the reviews above I also thing Comforluxe may be coming on sale from June 1st. As PARI mention and comparison between Comfortluxe and CoolWave would be very much appreciate.

I've been eagerly reading this site for comments about the Fresh Dreams that recently appeared ON SALE on the Costco website.

A few people have mentioned June sales that may or may not include the Comfortluxe. Any reasons why you guys think there may be hope that the Comfortluxe will get cheaper?

This site is very good and very good contributions from many people.

I just ordered "NovaForm® Queen Fresh Dreams" the total came to $593.99 (including tax). There is a $150 off sale on costco.com.

I'll post my review once I receive the product. I saw in the posts that there might be a sale on comfortfluxe in June. But I thought of trying 'Fresh Dreams' and if I am not satisfied I'll go for Confortfluxe.

We ordered a twin size Coolwave last week too. We opened it up on Sunday one of the entire sides is squished. I opened the cover and the layer of memory foam below the coolwave layer is "fused" A week later it is the same, so I've taken pictures and am going to try emailing Sleep Innovations directly to see if they'll replace it.

If Mike is still around, when you contacted them, was it by phone or email, and if email, is there any other email contact other than the form on their site? I figured the only way to send pics thru the form is to upload them to photobucket and send the links…

Quick poll – were the mattresses with decompression problems purchased online or in-store?

I already posted my initial comments when I first got the ComfortLuxe mattress back in early April.

Its been about a month since we have had the mattress and both my wife and I are very very happy with our choice.

We had no issues with the corners inflating up. Actually, no inflation issues at all. However, we did have the ridge in the middle of the mattress when we first opened it. I believe after a week and a half or so the ridge went away.

I'm 5'10 and 180 lbs and I have had no issues with body imprints in the mattress. It goes back to regular look and shape in the morning when I'm done sleeping.

We do love our mattress. For the price we paid, we got a very good product, no issues (other than with the UPS delivery, but thats not a mattress issue).

So here is a happy customer posting his happy experience back up. I have this site bookmarked and I'll post another update in a while.

FYI, we ordered the mattress via internet, in Canada. Ordered Sunday, delivered Tuesday morning.

Mine was a Coolwave mattress, ordered online in Toronto

Ok. Earlier I posted that I have ordered "NovaForm® Queen Fresh Dreams". We received it yesterday.

Today morning we opened the 'W' shaped bed and it popped up out pretty fast. All the corners came up well. Because the bed is folded into a box I see slight 'bump' in the middle all through the length of the bed. It's just less than 2hrs ago I opened it. By the time I am back from work everything I hope everything is ok.

We are planning to sleep tonight and I'll post my experience tomorrow.

I will appreciate if you can also comment on the firmness of the mattress. I have aback issue and looking for the firm mattress.
Also just wondering which one is more firm,
Fresh Dreams Vs Comfortluxe
Anyone suggestions are highly appreciated.

I bought a Novaform Elite about six weeks ago. It has never completely leveled out, with a slight longitudinal hump still evident. This aside, the mattress has definitely helped with lower back pain (osteoarthritis), but it sleeps incredibly "hot." Due to the fact that it has not leveled out (as well as waking up "on fire" several times every night), I am returning it to Costco (when I figure out HOW). I am now thinking about ordering the FreshDreams or Comfortluxe. As others, I am looking for a comparison of firmness as well as "coolness."

Followup to my post on 5.10:
We opened the [Fresh Dreams queen] bed up at about four o'clock yesterday afternoon, and slept on it last night. We've had the windows open, so it was about 78 degrees in the bedroom. The bed expanded fully down one side (my husband's, naturally) almost immediately; the other side took a couple of hours. The corners on my side were both munched down pretty flat, and after reading this board I was a little worried. The bed came through, though. The only thing not completely "square" about it is my side, which is slightly off vertical. No big deal as of last night, and we'll see if it's resolved itself by tonight. I found the bed incredibly comfy and slept quite well, despite the fact that my preschooler isn't feeling well and kept me up past midnight. I have a recently diagnosed badly degenerated L4-5 disk, and I felt much better after a (short) night on this bed than on our 2-yr-old Sealy.
As for temperature, neither my husband or I had any problems with sleeping in a non-air-conditioned room. I made the bed up with everything I normally do, including the mattress pad. Didn't notice any more heat than with the innerspring.
Love it love it love it.

I weigh about 250 lbs. I'm sold on the ComfortLuxe, but should I even consider one of these for my weight? I'm worried that in a few months I will have permanent body impressions. Can anyone please comment who's had this mattress for a long time? I'm currently single and could theoretically alternate sides every night. Any alternative memory foam mattresses for heavier people? Thanks for your advice.

How long does it take to fill out?? Ours must be a reject!!!

I'm curious about these mattresses as well, but wonder about the durability issue. How long they will last before breaking down.

I've come across lots of comments on the net, from people who've mentioned that after 3-5 years the memory foam doesnt bounce back and it develops ruts in the areas they sleep on.

Anyone here own their's for that amount of time, that can comment on this?

Purchased elite queen at Costco (in store) for $499.99. 24 hours later, the elite "marshmallow" is nearly flat – 99.99% (the speed bump is flattening). Odor is minimal, and dissipating. Comfort level is really nice – having psoriatic arthritis. Heat levels vary (and are tolerable) – back sleep, of course, generates more heat. Had strange dreams first night – could have been the odor from the mattress ;-].

Jennifer looks like you guys like your Fresh Dream mattress. I am still waiting on a sale for Comfortluxe. Who knows? Has anyone tested both?

I wondered if anyone has a suggestion for a waterproof mattress protector that doesn't interfere with the feel of the foam. I tend to sweat a bit when it's hot, and I could see it being a problem long term.

Thanks,
Matt

Chris from Vancouver here again with what appears to be a change in Novaform's packaging and a reduction in the time lag between when a mattress is manufactured and delivered to the end user.

About 6 months ago posted here about the king sized Novaform Coolwave (which I believe is the Fresh Dreams model in the US) I bought online and returned because the sides never fully decompressed and ridge a prominent ridge, that we called the foam range, ran up the middle of the bed. (I ordered online and Costco arranged for pick up and provided a full refund including shipping)

We subsequently ordered a second Novaform Coolwave and although it was less defective than the first (the edges were fine) and we enjoyed many good sleeps the ridge running up the center where the bed had been folded for packaging never went away.

And so, last week we decided to return the second king sized Novaform Coolwave and give it one last go but this time we ordered a Comfortluxe. I am pleased to advise that it appears Novaform may have learned from their rate of return experience.

Our Comfortluxe arrived quickly (June 1, 2007) but this time the packaging was different and the little tag located at the foot of the bed was date stamped May 23, 2007. The bed was not packed in a heavy foil material like the first two but instead a thin plastic bag stuffed inside a heavy tarp like plastic bag. What also differs is that bed was 95% decompressed in less than 3 hours and the foam mountain range that ran up the middle of our first two beds is gone. There is no absolutely no sign of a center ridge where the mattress had been folded for shipping.

Could it be that we received a "fresh" one? Was the mattress manufactured May 23 and delivered to us by June 1? Based on what appears to be a perfectly shaped bed I am left concluding that our mattress was all of nine days old. Again, no flat corners or wonky sides, no center ridge, it is now FULLY decompressed and we've only had it for 24 hours!

In the end, while there was some inconvenience in finally getting a perfect product the ease of ordering online combined with Costco’s return policy made it tolerable. I would guess that most people would rather avoid the hassle described above but for this chap when I consider the cost of a Tempurpedic the value definitely rests with Novaform – when the right one finally arrives.

the saga continues…

we ordered a Twin comfortluxe, it expanded almost fully within a few hours….but the pink layer of foam (same layer that was compressed in the first mattress) did not expand. the edges were squashed, supposed to be 1.5 inches.

We just finished returning the Coolwave this past weekend, no hassles at the store. didn't even question that it was cut in 2 pieces.

my next step is to email the lady at Sleep Innovations again to see if she'll have one sent from the factory. I'm reluctant to try a third one from costco – so far we're O for 2.

Talked to the people at Bedinabox. Very nice, informative. Their mattresses are made by NCFI
Polyurathanes (www.ncfi.com) and the memory foam is made by BASF. All of it is made and assembled in the United Sates. I was inclined at first to go with a bed that has 4 to 5 pound density but after trying some of the higher density beds at furniture stores I found them too hard. I weigh 165 pounds, my wife is 128 pounds. I have not tried a three pound density but I believe it will probably work better for me. If the mattress is made of quality materials than I think it should last at least 10 years. My expensive spring mattress lasted 10 years with the last two years becoming very uncomfortable. After researching materials, cost, etc. I am going to try the Bedinabox.

Costco is advertising the Novaform Comfortluxe on sale ($150 off) between July 16 and August 5, 2007.

http://www.costco.com

Search on "Mattress"

USA

I see the sale $150 off now. thanks

John,
Whick model NovaForm did you have?

I have a Fresh Dreams mattress (called CoolWave in Canada) that seems to be hot as well.
I suspect the Comfortluxe will also be hot since it is made w/ the same layers of CoolWave foam on top?

Anybody compared the FreshDreams to the Comfortluxe? Is the Comfortluxe hot as well?
Is the Comfortluxe firmer than the FreshDreams?

NICO,

Re: Comfortluxe vs Fresh Dreams (Cool Wave)

I've had both and find the Comfortluxe a bit firmer than the Fresh Dreams (labeled the Cool Wave in for some reason). See my post above on 06.02.07 at 1:02 pm.

I suspect I find the Comfortluxe firmer because it has a four layers of foam, one of which is a layer of 6lb density foam that the FreshDreams/Coolwave does not have.

Does anyone still see the discount on any of these novform mattress ? i can't find the discount on costco website.

thanks
Ramz

Hi can someone please inform is sale is still on ? I don't see it on costco site.

thanks
ramz

I just received my Comfortluxe two days ago and I have to say that it's a little bit firmer than I expected. It's actually giving me the back pain I had with my old regular mattress, but managed to eliminate with the use of the Novaform Choices Mattress Topper recently.

For those of you who already have a Comfortluxe, does it get softer over time? Would you say either the Elite or Fresh Dreams mattresses are better alternatives?

After sleeping on an old style waterbed since 1979 and searching for just the right mattress for about 3 years, I stumbled on this site and decided to try the Comfortluxe. Seemed like I couldn't lose.

I've had the bed for about 2 months. And I find it is slightly harder than I'd like, but then I've been rolling around on a waterbed for 30 years and really hate all hard mattresses.

I am finding as the weather heats up here into the 90s and 100s that the bed is a little warm if I don't have a fan or air conditioner on when I sleep.

I've seen the Novaform Choices Mattress Topper on Costco's web site and I've going to get that to see if that will solve the problem with a hard surface.

Thanks for this site. It's helped me a lot in taking the plunge to move on to a newer style bed.

And I'll keep you posted on how the topper works out.

I did tons of research on the mattress we decided to buy the Fresh Dreams King sized 12" thick mattress because I sleep hot. Bought it online from http://www.costco.com due to their fantastic return policy. The equivalent Tempur-Pedic is 2k plus and we got our Novaform for only $600ish. The mattress arrived in a deceptively small box weighing in over 140lbs, it took 3 guys and a dolly for us to lug it up our stairs. It does have a slight gassy odor from packaging that is almost gone after 3 days. It was virtually totally expanded in 24hrs, the middle has a lump for a bit due to the fold when they package it but is almost gone. We highly recommend it.

Great site/tread. I've read it all. *phew*.

I know that I am NOT going to buy an over-priced mattress from a place with no return policy. I read fine prints for some allowing only 1 exchange. No thanks. SO I am down to designing a custom bed through http://www.flobeds.com, getting the "Fresh Dreams" from Costco or getting the "NovaForm Choices Topper" and sticking it on my mildly firm mattress.

Making a custom bed via Flobeds sounds good from what I read. I guess you can change out the inner layers themselves to adjust the firmness level. Plus they are latex which I hear is less heat retaining, but I am not sure I want to spend that amount yet.

I love Costco's return policy though I never have had to use it so I am considering the Fresh Dreams when it goes on sale.

I have a few questions;

Do toppers help with the reduction in the "Heat effect"? And/Or do they take away from the comfort of the bed?

Has anyone used the NovaForm Choices Topper?
What are the opinions on it?
Would it be good on a medium firm mattress?
Does it have the "heat" effect same as the memory foam mattress itself?

I suspect most of the happy campers are resting comfortably and not really coming back here, but to those who do, thanks in advance for the answers…

And thanks for this site.. Great info.

I just got my Fresh Dreams mattress two days ago. To me, it is more comfortable than the Choices topper and infinitely more comfortable than the Comfortluxe. I just found the Comfortluxe to be too firm. The quilted cover on it is really really nice and high-quality, but it's so thick that it takes away the memory feel of the foam.

The Choices topper was really comfortable but I woke up feeling pretty hot in the morning.

Fresh Dreams is just perfect. The coolwave layer helps alot with getting rid of the heat. It's also nice and soft, but also extremely supportive. Definitely the best bed I've ever slept on.

We had a good mattress, but too firm for older hips/shoulders, and I had a chronic bad problem. We put plywood on my side of king mattress, then 2 1/2" foam from Choices NovaForm Topper (left off the 1 1/2" pad), then another Choices Topper with pad on top – so total 5" of foam and 1 1/2" pad on top. The foam hasn't expanded all the way to the edges (about 2" on some edges and 4-5" on corners), but we are so comfortable that we don't care. Haven't slept this well in many years and my back doesn't hurt at all for the first time in years. The bed is very high and rounded on the edges, but not a big concern after years of back pain. $310 total added to the cost of a five-year-old medium-firm mattress.

I just purchased the Comfortluxe on July 16 and got it at my door on July 18th! Thats amazing how fast they ship.

Anyway, I followed all the instructions and unpackaged it on top of my bed frame. Once I opened it up the first cover, I could already hear the whooshing sound. The bed seemed to almost fully expand once I laid it out. I turned on a fan and had it blown directly on it. Left the room and came back after 7 hours and this thing has fully expanded, even the corners.

I am sleeping on it now as I am typing this review and I must say, this thing is very comfortable but it is a little too firm for my liking. I was hoping it would be softer like their 2 1/2 toppers. I am going to sleep on it for a few more nights and give another review. May exchange it for the Fresh Dreams since others are claiming it to be much softer.

Total purchase price after $150 off was around $810 after tax/shipping.

I had the Elite but took it back, my SO thought it was too hot. Then got the Fresh Dreams, it is going back too. I think it is softer than the Elite & we both agree it is even hotter. Not sure if I will get a Comfortluxe, I want firmer but the whole heat business bothers me. Seems maybe you sink further into the softer mattress and so hold more heat around you, increased surface area against the foam? Have used the same quilted mattress cover on all these mattress, doesn't seem to make any difference. It is summer in the desert here and I'm back on my old firm spring mattress, it's cooler than the Fresh Dreams mattress. The coolwave foam on top of the Fresh Dreams doesn't seem that cool to me. Friends that have Tempupedic report none or only minor heat issues and only in hight of the summer. Not sure what the difference in the cover or construction? Still pondering the Comfortluxe.

As far as the heat factor, it seems some people are more sensitive to memory foam heat. I don't think you'll be satisfied with any memory foam if you have found the Novaforms to be very hot.

Thank you all very much for the reponses. Thankfully, heat is not an issue for me. Since I am up in the air I am thinking that I will get the Comfortluxe while it is on sale rather than the Fresh Dreams and if it does not work out at least the swap will be easy. If I reverse it then I could end up wanting the Comfortluxe and the sale will be over by the time I know for sure what I want. I would prefer softer but I don't want to limit my options so quickly.

I have a foam topper already (not from Novaform) but I had planned on getting rid of it because, for all intensive purposes, I shouldn't need it. I did put a decent mattress cover over it at one point and found out it definitely makes a difference in the usefulness of the memory foam. So I guess I'll yank off the mattress cover on the Comfortluxe if needs be, but I don't understand why Sleep Innovations would stick on a tick mattress cover when they should know it affects the foam.

If anyone wants to weigh in some more on the comparison between the Fresh Dreams and the Comfortluxe I would love to know as much as possible.

Follow Up after last night's rest:

WOW I AM SO IMPRESSED!!! This bed feels GREAT! On my initial review, I said the bed felt a too firm; however, after sleeping on it overnight… it just feels wonderful. I don't have a problem with heat because the A/C is always on. Sitting on the bed doesn't feel all that comfortable but sleeping on it is a big difference. I will be more than happy to answer any questions anyone may have. I will be keeping this bed instead of the fresh dreams.

Costco.com just came out with their weekly (?) email specials and the Comfortluxe (NovaForm) mattresses are on sale. I'm looking at the king for $150 off the regular price, now $850 incl. shipping.

Aargh…I ordered on the evening of the 17th. FedEx has tried to deliver on the 20th and the 21st(!). Of course, they need a signature and we were at my parents, not expecting it so soon. So now I have to wait until Tuesday for a re-deliver. Happy for such quick service, sad that I missed the FedEx guy by 20 minutes yesterday…

The Comfortluxe is 12". I plan to put some plywood on my current boxspring. Whether on the box or the bedframe really depends on how high you want it. The manufacturer says you can put it right on the box, but all my other research says not to do that.

I just purchased the Novaform Elite from Costco. As of this morning the edges of the top memory foam layer has not expanded hardly at all, it's been set up for 15 hours so far. How long should I wait for the full expansion before I consider returning the product?

Great site, the most informative one I have found re these Comforluxe matresses. Think I am going to take advantage of this sale on a queen size.

I am posting just to say how silly you guys are worried about cutting plywood for support. LOL. That is really simple, but even simpler, cheaper and easier is just go down to Ikea or somewhere and pick up an extra set or 2 of slats. Space them tight or slightly apart, problem solved.

Thinking of ordering a Comfortluxe queen from Costco but not sure of the Costco return proceedure if needed – Do they send a truck to pick up the return mattress as is – without packaging – or do you have to wrap it somehow? Any insight would be appreciated.

Thanks.
RB

We have the Comfortluxe right now but find it too soft. I'm confused as to why so many people find that it is too firm. We really like soft beds but we found that this mattress gave us a sore neck when we woke up. My wife now uses a pillow between her legs and she says it helps a bit.

We live in Yukon (beside Alaska) in Canada and Costco has no problems with us returning the mattress. A freight forwarder called us and will be picking it up from us soon. I wonder what they plan on doing with it since it'll cost so much money to get it shipped back down south.

We are thinking of trying the Coolwave (Fresh Dreams in Costco USA) but am worried that it'll be even softer as mentioned above. Does anyone have any suggestions?

The heat was never an issue on the Comfortluxe. I wonder if the Coolwave will be just as cool?

Ordered a Queen Comfortluxe on the 18th, received it on the 25th on the first delivery attempt. I noticed the tag on the bottom says it was manufactured on July 21, so they must be selling a lot of these.

Gave it 24 hours to expand and slept on it for the first time last night. All I can say is this thing is FIRM! We have a new set of sheets and a new mattress pad, which in addition to the cover that comes already on the mattress, reduce the softness and cushiness of the foam. (By the way, the cover that is on the mattress can be removed by means of the zipper that goes all the way around on the bottom.)

Anyway, my 7-months pregnant wife slept great last night. She definitely did not get up or toss and turn like she did on our previous sagging, worn-out, long-overdue-for-replacement mattress, which was a full size. I noticed this because unfortunately, I was the one tossing and turning all night. I know you can't make a valid assessment after just one night, but first impressions from me are that it is way too firm to be comfortable. And with an often sore back from an injury 10 yrs ago I normally like 'em firm…

Anyway, I'm going to give it some time to break in, some time for me to get used to it, and experiment a little with different pillows or maybe even removing the mattress pad or the cover.

I'm not ready to trade it for the Fresh Dreams just yet!

I'll let you all know how it goes…

Hi
Guys I am think of buying this novaform confortlux cal king size online.
My only concern is: If I do not like this product and if I need to return this, how would I put this mattess in the package again for themail guy to pick it up again

UPDATE from 7/23 Post:

The NovaForm Elite, as expected, never did expand around the four coners or one side lenght after a full week. I believe there is something in the manufacturing/packaging process attributing to the problem, as other off brands have not experienced the issue.

I was in a dilema for two reasons: One, I did not want to try another Elite from Costco in the same batch and go through the hassel of lugging the mattresses around again in fear of the same result. Two, I felt the Elite was just to firm, as we did sleep on it albiet the corners were not expanded.

My decision was to return the Elite to Costco, and purchase a Termpurpedic from a local store. When the local store delivers the Tempurpedic, they will take the old Elite down from the second floor, wrap it in plastic, folded into thirds, and place it in my minivan. All I have to do is drive it up to Costo.

We chose the Tempurpedic Deluxe at a little four times the price I paid for the Elite. I honestly think you get what you pay for. Although we haven't slept on the Tempurpedic in home yet, from the test run at the store there just wasn't any comparrison to the Elite. With that said; there shouldn't be much of a comparrison, as the Tempurpedic is four times the cost (much of that high price is paying for the brand name).

In efforts of giving the NovaForm Elite a fair assessment, I did get what I paid for in that instance. I could've replaced the Elite with one from the manufacture to eliminate the edges problem, but it would've been still to firm. For what I paid for the Elite, I felt it was of good value to price. I just decided to go all out and pay for the premium quality and performance of the Tempurpedic, figuring my body would thank me in the long run.

I will post another update, out of fairness and closure, after sleeping on the Tempurpedic in home.

Laura,

Thanks for you advise. How much time did you spend walking on the bed each night? I have a 5 year old, whom I'm sure will gldley handle this task.

Comforluxe is great. I found it almost as good as Tempur-pedic based on the price you pay. Just recenly bought one and love it. Any suggestion for Pillow? Are the pillow from Novafoam good?

Mike,

I forgot to mention, I did try off brand pillows also. I found the name brand to be superior. Again, just a subjective opinion.

Hurry people, there is a $75 discount in the coupon book at Costco for all Novaform mattresses. I think it ends next week from this date (correct me if i am wrong). I love my King and got a lot of discounts from being a executive member. Great support and comfort but as many have said, i worry about long term issues.

Guys,
I have ordered comfortlux king from costco.com and now I need a high profile box for this mattress.
Are the boxes for memory foam mattress any different from the spring/normal box
I do not want box spring for this but something which is elevated and has a flat surface.
The ideal would be:
PLy Elevated at 20 inches .

How can I buy ply from homedepot?
would they cut it ?
if yes then it is feeasible to get it cut into three pieces so that I can get it in my midsize sedan ?
How much would they cost for king size mattress.

Thanks

Deepak

I have a very old bedstead I'm thinking of trying to stuff a full sized comfortluxe mattress into. Anyone have an opinion as to whether I could stuff 75" of mattress into 72" between headboards? Would it become impossible to life in order to change sheets? TIA!

Thanks very much for the links and sizing info!

So I went for the Comfortluxe. I ordered it online and received it within 7 days. It came in a big box but had no tag indicating when it was packaged.

I just set it up. I stuck it on the bed and as soon as punctured that vacuum seal the sucker started to inflate like a self-inflating raft but I quickly got it into place. Though it is in a mattress cover it sure looked like it expanded to practically full size within minutes including the ridge flattening out and the edges rising. I live in Florida and have a sliding glass door for a window so I opened the blinds and shut the air off. Hopefully the heat will help aid in a quicker expansion. I also tugged at the mattress cover to make sure the edges were not being held down by it. Very little smell.

It does feel firm but I'm gonna say that it will soften up over time. I hope to be sleeping on it tonight. I will update you all on my opinion soon.

We just got our Comfortluxe and have it set up. It looks like it's expanded, but the cover is a little wrinkled in spots. I think we'll let it continue to expand tonight and sleep on it tomorrow. I have a sensitive nose, but the smell doesn't seem too bad. Stay tuned.

So we finally purchased the queen comfortluxe on the last day of the sale. It was delvered in 3 days. I was a little concerned after opening the box and seeing what looked like a cot mattress in a plain gray bag, sitting in a brown shipping box. Inside was a photo copied sheet with unpacking instructions. For $800 I would have expected some color brochure, instructions, a warranty card and maybe some fancier packaging. These guys are not much for marketing I guess.

After setting it up, I was surprised to see it almost fully expanded in about 30 minutes. After reading all the reviews here, I was expecting maybe a problem, but definitely a day or two of expansion. We were going away for the weekend, so I left the fan on exhaust and said goodbuy to my bed.

Two days later we returned. The mattress was completely expanded. There was a very slight smell, but only if you laid face down on the mattress.

With all the complaints here about the firmness, I was expecting a slab of cement. I did not find it too firm at all. It felt similar to a firm pillow top. I found it very comfortable after only 1 nights use. I will follow up with more after we've used it for a while.

My only complaint is that there is no side (edge) support, ie you can't sit on the edge of the bed. I suppose that's the nature of the beast and all foam mattresses behave that way.

Overall I'm happy with the purchase so far.

I ordered a full size comfortluxe in Maine (I suspect you should specify where it was shipped to; that's got to make a difference)on 8/3/7 and it arrived 8/9/7. Pretty impressive.

It arrived in a 2'x2'x5' box or so. I think the box may be the same for all sizes as ours wasn't filled out up top. The mattress is compressed and folded in four. It's not easy to tell which way is down, but the bottom appears a little 'nubblier' than the up side. Do try to position the mattress correctly before you open that critical inner bag. It's awfully heavy to try to flip once it's inflating. To hear that fun sucking sound, open the inner bag slowly. It helps to have two people present to help pull out the bag from underneath.

Ours didn't smell great when it came out, but not overpowering. It inflated about 85% of the way immediately. One long edge was slanted and remained that way for a couple days. The smell dissipated quickly. After two days I thought things were OK to sleep and I put on sheets. However with the additional "trappings", I think the smell became trapped and it only took a minute or two lying down to figure out things needed an additional day to air out. By the third night things were good enough to sleep on. Not great but good enough — we were psyched! I had my kids jumping and stomping and kneeding the bed in an effort to help dissipate the smell and help that last edge expand. I think their efforts helped. It's not been terribly warm since the mattress arrived and I think that matters. Were it hotter things might have been proceeding more quickly.

So far we're really happy with the mattress. Though I wish it were a little firmer too. I'm going to try two pillows tonight and see if that helps. I don't know whether a terrible neck ache is related to the new mattress or not. With Costco's return policy I'm not too worried about it all though. I'm really happy we bought the thing.

Oh — most important, though not sure how general. Our very, very old bed frame is a non standard size — 2 inches shorter all around. I was thinking to cut the mattress, but it turns out the mattress does compress adequately and is sufficiently light that it's easy to lift the mattress out of the frame to make the bed. The old mattress that was formerly there weighed seemingly hundreds of pounds and was rigid so lifting it out was hazardous in many ways! This is a vast improvement. I was thrilled to discover we wouldn't even need to cut it down — a relief! I would not have hesitated so long had I realized this.

Also, that old, old bed was originally intended for ropes — there's no bottom to it. We set plywood flooring across the rails. We needed to fit together two sheets and the tongue-groove helped with this. It's more than 3/8" — not sure why the previous poster suggested two 3/8" boards — flexibility perhaps? Hope this more rigid bottom isn't a mistake. So far it seems Ok. Only thing I'd do different is maybe use better-finished plywood as I'm a little worried about the rough plywood catching the sheets. So far it seems OK though as you do lift the mattress to put the sheets under. We'll see how long that lasts…

One last variable of interest: we perceived no hindrance to sex as we know it at least (rather unenergetic, frankly). I think many of us have been just over-thinking the whole thing frankly!

Thanks for the site, the encouragement, and the information, Mr Werty!

I ordered a full on August 4 and I still didn't receive it yet. The status still said in process.

I'm 6'4", 230 lbs with a very bad back. My wife is 4'11" and has had fibromyalgia for 18 years. We've slept on memory foam for many years now.. first on a generic, homemade mattress in a home in New England, back in the days when one either bought Memory Foam and made one's own mattress, or one took out a second mortgage to get a Tempurpedic. Now we live in the southern Bahamas and sleep on a Novaform Elite queen. In those dozen years I've learned a great deal about memory foam mattresses. Here, in no particular order, are a few of the things I've learned:

1. Memory Foam (mf) is a wonderful sleep surface for most people.

2. mf is not for everyone.

3. The only way to be sure whether mf is for you is to sleep on it FOR A MINIMUM OF THIRTY DAYS. Your body needs time to adjust to this new surface you'll be putting it on every night.

4. mf does not generate heat. It only absorbs your own body heat. I do know a very few folks who've been completely unable to sleep on mf because they feel hot. (funny though, most of the one's who make this comment when they first sleep on mf end up keeping the mattress and loving it, see #3 above)

5. mf responds to your own body heat. It's firm in it's natural state, then it softens up as it warms from contact with your body. That process takes at least five minutes, so it will feel real firm when you first lie down. Then it'll soften very, very gradually, as you fall asleep. So, don't judge the mattress by the way you feel when you go to bed, judge it by the way you feel the next day. (remember #3 above)

6. Many of your questions concern what type of covering you are considering putting on your mattress. Consider this example: The mattress feels too firm or too warm or too whatever, so you put a wool pad, or a foam pad or whatever on top. Now, let's look at what that does to the effect of your body heat on the mf mattress itself. You've now introduced an insulator between your body heat and the mattress. The mattress can now longer soften the way it was designed to. (see #5 above)

7. A word about sex on an mf mattress: it's no better or worse than a conventional mattress. It's different, but it's so slightly different that it's not even worth considering.

8. What to put the mattress on? Our first mf mattress was on a waterbed frame (solid plywood). Our present one is on a box spring. Not much different, no big deal. I would not even consider putting any kind of foam on slats.

Overall, in my humble opinion, the only way to find out if mf is for you is to try it! (see #3 above)

In conclusion: Keep it simple. Don't fall victim to the paralysis of analysis. If you want to try it, try it. Who else but Costco would give you the opportunty to try a top quality mattress like this, at a reasonable price and with a guarantee of your money back if it's not for you.

This forum really helped me go for it and order it online. Got it quickly. Very heavy to haul upstairs in the box (king). It didn't have any weird odor, the center fold disappeared quickly and it's great. All the corners expanded just fine. It's soft to the touch but firm. I was worried it would be too soft to sleep on but it hasn't felt that way. It took a few days not to be aware that I was sleeping on something different but now I really love it. I don't wake up with a back ache anymore and my hands don't fall asleep while I'm sleeping. There's just less pressure on your joints and bones. It's nice and thick too and nice looking (comfortlux). And it hasn't been hot. I haven't covered it with anything but a sheet because it didn't make sense to cover the foam which reacts to your body heat. Hopefully we won't have any spills. Go for it. Great return policy. Now what do I do with my old mattress?!

I bought the king novaform from costco about 6 months ago…best move we ever made. No more hip, back or shoulder pain when I wake up. Bought the queen last week for the spare room and it's just as great.

We're considering a king ComfortLuxe or FreshDreams (FD). We're having trouble deciding between the two. It's only $100 difference, so it's not the money (though saving $100 is always nice). The Luxe looks to weigh 20 lbs. more, eluding to more density in the foam. The FD has the CoolMax fiber top, which is wish the Luxe had.

I am wondering what the difference in comfort level, support, heat dissipation, etc. will be and also durability and overall value… anyone have any input on this? Thanks in advance.

After 3 days of research, I finally found my answer to an inexpensive mattress that cost way less than a Tempurpedic. I used to work for a mattress company so I know a little about these things. First off, the cheap foam actually is made in China. If the mattress has foam that was made in China, you're getting bad quality. I needed a good mattress but I wasn't about to spend $2000 for a queen Tempurpedic Solutions mattress. Then I found Costco's brand- Novaform Elite. I just finished laying it on my mattress platform and it really is a nice bed. The foam is amazing- especially how it takes form in just minutes. My mattress had zero odor, unlike earlier posts where they complained of the chemical smell. Novaform must have taken care of this chemical smell problem. I layed on it and let my body relax in the mattress. It feels exactly like The Solution by Tempurpedic. I'm looking forward to a good night sleep since I have a bad back injury and haven't been sleeping well lately. I will definitely post something over the next few days to let everyone know how my mattress is doing. Thanks for a great site!

I read through most of these comments before I bought the novaform and decided to go with it, so thanks everyone. I've been using the mattress for 3 days and its so nice. I started off using my old down pillow and that was putting a kink in my neck (which i used to also get on my old mattress). I picked up a memory foam pillow from target and I have zero neck pain. Another thing that totally took me by surprise happened. When I used to roll over on my old bed, my shoulder would crack and feel really uncomfortable. Last night I rolled over on the novaform and there was no cracking or discomfort. AMAZING!

Hi………. can any long erm user give their opinion here. I see opinions after one day, or few days. But how does it feel after 6 months? os few years. BTW I am talking about Comfortluxe

For those of you who are discouraged that your mattress doesn't seem to be expanding right I offer this tale:

When I posted earlier I neglected to mention that our mattress also had a ridge down the middle and that two spots at the ends failed to expand for three or four days. Since we live on an island in the Bahamas we were unable to exchange it to Costco without paying a fortune for shipping, so I was very determined to find a solution to make the mattress recover its shape.
I reasoned that body heat was needed to soften the mattress at night, so maybe it would help flatten the mattress If I could heat it to near 98.6F.

We don't have any heat in our houses here, so I just waited for a very warm day (didn't take long), and I shut off the AC in the bedroom, took off the bedding and cover fabric, and I opened the drapes on the south facing windows to let in more of the sun's heat.

It took all day, but the mattress was nearly perfect by the end of the day. I repeated the process a coupla days later and it was perfect in no time. It was easy and painless.. less work than even getting the mattress out of the bedroom once it had been released from it's packaging.. certainly infinitely less work than carrying it to Costco (even if I'd lived right next door).

Hope this little story helps someone else.

Several months ago i remember reading comments about the Fresh dreams mattress getting "firmer" with time. Is anyone else having that problem? i ordered the Freshdreams on May 1. Have had it for 4 months now. Here are my issues.

1-The center 'hump' where it was folded is almost imperceptible to the eye, but is like a small mountain between my husband and myself when we are in bed!
2-my second issue is that it indeed seems to be firmer now that it was initially. my thought is that the foam is more 'compressed' now and we no longer sink into it as deeply as before. (?) my husband is about 245lbs and he feels the problem is even more pronounced on his side of the bed. he complains that he feels like he is about to roll out of the bed each night!

That being said- the mattress is going back to costco. yes, the return process is very easy. call customer service- no questions asked- (although i was on hold waiting for a good 10min). they took my info, then a few days later someone called back to give me my return options (this surprised me). 1-return it myself to warehouse (yeah, right!) 2-donate it to charity and mail the donation conformation from the charity to costco and they would issue credit 3-have trucking company come pick it up (my choice). waited another week for the trucking co to call to arrange pick up. they will pick up mattress next week. hopefully all will go smoothly, but overall, i am very pleased with the process so far. as for the next bed purchase, i think i will go with the tempurpedic- we are now 'hooked' on the memory foam- even if the Freshdreams didn't work out for us. Thank goodness we saved the old mattress so we have something to sleep on until we get the next mf mattress delivered!

My husband and I received the Novaform Comfortluxe King about a week ago and had similar issues with the ridge and depressions around the edges. Sleeping on it felt like sleeping on a side-hill! Despite that, it is still pretty comfortable, which I think says a lot.

We tried putting heavy boxes on the ridge for a couple of days, and that seemed to help, but the ridge feels like it grows back during the night. We were about to call to have Costco to return it, when I read Dave's 8/31 post. (Thanks, Dave!) We tried his suggestion for about four hours yesterday, and it seemed to help with the ridge and the corner issues. We are going to let it bake in sun again today without its cover and see if that helps.

Well I live in MN so having it bake in the sun isn't an option. So I used a hair dryer on the flattened edges and this morning it seemed a little better. I'll try it again tonight and give it a couple more days. I don't know if the crush marks will ever go away though.

The center ridge is completely gone.

I have had the Comfortluxe Queen for two weeks now. FYI – In Colorado, the mattress seemed to flatten into shape by the end of the day – there was heat, but no humidity.

I am finding it hard to get used to sleeping on the mattress. Typically I like a firmer mattress as I have lower back issues. I had been sleeping on a superfirm mattress with a Costco 2 1/2 inch topper, as my shoulder needed more padding after a car accident. I thought the Comfortluxe would give me an extra amount of "sinkability" that the mattress didn't have, but at a firmer level than a thicker topper would be.

I find the Comfortluxe to be as firm as a firm mattress, but different. I tried putting my topper on it and found that it was only better for a day. I toss and turn all night and sometimes can't get back to sleep – with or without the topper. I am trying to allow for body adjustment and foam break-in, but I am wondering if it just isn't going to happen. So I have my old mattress/topper next to the Costco one as a backup.

Anyone else having trouble getting used to the mattress? I have been told it takes a week to break-in the mattress, but it doesn't feel any different. And that it could take a month for the body adjustment, but I thought I might just be uncomfortable in the meantime, not having so much trouble sleeping. Anyone else?

We've been sleeping on Elite for about a week now. It took a couple nights to get used to it but we like it. The ends still haven't completely filled out though. If they don't after a month it's going back.

We kept the cover on and put a fitted sheet over it. What does everyone else do? Do I need to keep the cover on? I have found that deep pocket sheets are too deep and tend to bunch up. I use a memory foam pillow but my wife does not.

My King size Comfortluxe arrived on Thursday and it decompressed without any problem. I live in North Vancouver and it only took 4 days to be shipped from Montreal by UPS. I left it with it's cover on, in a south facing room with the windows closed over the weekend to heat it up. There is still a slight ridge down the middle, but it seems to be smoothing out. The edges fully decompressed and I don't feel like I'm going to roll out of the bed. This matress does get hot when you sleep on it. I wouldn't even consider the Elite without the coolwave layer.

As for the Ikea slats, I decided against doubling up the slats or placing plywood over top.

I slept on it last night without any sheets and have no complaints. I think that it will take a couple of nights to get used to it though. I'm still stumped on what I should do for sheets… Greg, who posted above, said "I have found that deep pocket sheets are too deep and tend to bunch up" But I had to wrestle my old fitted sheets over my last 8" thick matress. I think getting the same type would pinch the edges, but it's still too thin for 16" deep pocket sheets. Has anyone found any sheets that properly fit?

I just got a mailer from Costco yesterday and starting on October 8 there will be $150 off the Queen and King Comfortluxe.

Can this mattress be folded back into smaller shape after expanding? I want to buy a king size mattress for my room but I dont think a regular mattress will fit up my stairs. I think this mattress will be a good alternative since it comes in a box. I just don't know about ever getting it out of my room once its expaned.

Thanks,

Thanks for the feedback Laura. I will probably purchase one in the next few weeks and try to write a review.