Well I have been wanting to get a Dyson vacuum since the first time I have ever seen the DC07 in a magazine, even though I did not have any carpeting at the time. Well I finally moved into a place with carpeting and had supposedly one of the better vacuums on the market, at least according to commercials, an Oreck XL, but I felt as though it was not doing a very good job of vacuuming, so it was time to get one.
Like I said before I had my eye on the Dyson DC14 for a long timeâ€¦ I have been browsing through Amazon, Sears, Target, etc trying to find the best price, but there are about 10 different DC14 models or kits available and I was not sure which one to get. I finally read up on the various accessories and compared the different DC14 models. After reading reviews tons of reviews and a price I finally liked I went with the refurbished Dyson DC14 Full Kit model for $339.99 plus Amazon, had a $25 off coupon bringing the total to $314.99, tax free, shipping included. I was SOLD
Well today the Dyson arrived and I gave it a test drive. The results are pretty impressive for some areas, disappointing in others, and even some parts are disgusting.
Here is my review of the Dyson DC14 Full Kit:
Packaging: Amazon box, with a brown box inside, nothing flashy since this was a refurbished model
Looks: Dyson vacuums are known for their bright colors and futuristic looks. The Dyson DC14 Full Kit is a pretty toned down version of the vacuum. It is white and grey and not overly flashy. I wish it was yellow or purple on the outsideâ€¦ On the inside it is the same as the other DC14s
Weight: This thing is a bit heavy, probably around 20 pounds. A bit heavier than most vacuums but still manageable to bring around.
Instructions: The Dyson came with roughly 4-5 different types of instructions, a quick assembly one, a large manual in numerous languages, and then a few specific manuals for the accessories.
Assembly: Assembly is very easy:
- unpack the box.
- plug the hose into the vacuum.
- plug the hand attachment/handle into the hose.
- Slap the on board attachments to the top and side of the vacuum.
- Plug in.
- Turn on.
- Get disgusted with all the grossness your other vacuum left behind.
The only part I was slightly confused on was that the handle looks like it should go the other way on the vacuum.
Build Quality: The vacuum seems pretty well built, although it is made of almost entirely of plastic, other than the telescoping reach handle/hose which is made of metal. It seems sturdy, but I think a trip down the stairs would destroy it. We will see how it holds up. The parts seem to fit very tightly together and even have gaskets in areas where air could leak out. If you are wondering if something is attached right or wrong, usually there is a sturdy sounding click that holds the item in place. Construction I would say is very high quality.
Design: There are some serious design flaws with the vacuum.
- First off it is pretty bulky in the front and too high to go under lots of furniture. In addition to this it is too tall to fit under standard cabinets, which is a HUGE design flaw. In order to vacuum the baseboards in the kitchen and bath you either need to use one of the on board attachments or one of the hard floor tools. If you have cabinets in a carpeted room, I am guessing it will do a poor job cleaning under there without some serious work.
- The second flaw I found is that the telescoping handle is a little too short for my liking. I would have liked an additional 6â€ to 12â€ of reach on it. It seemed like I had to slightly bend over to use the floor attachment.
- Lastly it would be nice if you could somehow lower the amount of suction the vacuum has. At times iot seems like there is almost too much.
Reach: The power cord on the Dyson is really long. It comes with a 35 foot power cord which is crazy. I can plug it in my dining room, and vacuum the entire first floor! In addition to the long power cord there is also up to 17 feet of addition reach with the on board hose, although it does not seem that easy to stretch to that distance. So the total distance you could cover with this vacuum is 52â€™ radius, or 104â€™ diameter!
Power/Suction: The suction of this vacuum is great. On carpeting it can almost be too strong and will make a crazy clicking noise if it sucks up too much carpeting or I think when the brushes stop. Sounds like a loud ratcheting sound. This only would happen if the carpeting dipped near the baseboards and when I tried to vacuum a really low pile indoor/outdoor carpeting on my enclosed front porch. I think on the front porch it was lifting the entire carpet up since it was just cut out and placed over the floor and not glued down.
On carpeting it brought life back into my old carpeting and made it feel very soft. It also got an absurd amount of powdery dust from it, and this was after using my Oreck prior to the Dyson. View pictures of extra things the Dyson picked up.
On hardwood the vacuum did a great job, but I could not get close enough under the cabinets and switched to the hard floor tool which worked wonders. It handled crumbs and what not without worry as well as any dust bunnies that were around.
Suction with Attachments had more than enough power, I would say as much as a shop vac.
Included On Board Attachments: All the DC14 models come with the following on board attachements:
- Stair Tool â€“ I have not tried this, and I think it is for carpeted stairs which mine are not. It is plastic with some felt covered metal guides it looks like.
- Brush Tool â€“ This works great. I used it to go after baseboards, ceiling fans, windowsills, and air vents. It sucked up dust, hair, and cob webs.
- Crevice Tool â€“ I only tried this in a few corners. My main complaint would be that it is short. Other then that it seems fine. They also designed this to use full power without getting stuck which is a problem many other crevice tools have.
Accessories: There are around 10 different Dyson accessories/attachments that you can get. I have written an article about the various Dyson attachments here. Mine came with the mini turbine, which I like, the hard floor tool which I like, and an extra filter which I hope I will never use!
Warranty: Standard Warranty on all new Dyson Vacuums is I guess now 5 years? It used to be 2. Mine is 90 days because I have refurbished. If you have problems you can call Dyson customer support at: 1-866-my-dyson (866-693-9766), between the hours of: 7am – 8pm (CST) Monday to Friday, 8am – 6pm (CST) on Saturday, 9am – 6pm (CST) on Sunday.
Strengths: Cool design, great sucking power, no bags, does not lose power, extremely long cord, long on board hose, surprisingly quiet, good prices on refurbished, great warranty on new units.
Weaknesses: expensive price on new units, too many packages to choose from, cannot fit under cabinets without secondary attachments, all plastic construction, short warranty on refurbished vacuums.
Summary: All in all I am impressed with the Dyson DC14 other than it having a hard time fitting under furniture, and not being able to reach under cabinets. I would say getting a new one is a gamble and a large investment, based solely on price, but the refurbished units are pretty competitive to Orecks or other high end bagless vacuum models.
Based on performance this vacuum is better than any that I have ever used, and is comparable to the power of a shop vac. I am quite happy with my purchase so far and was shocked and actually disgusted by how much more dust it picked up than my Oreck (view pictures of the dust here). I hoping this extra dust removal will help my allergies and keep my house cleaner overall. If you are interested in how much more the Dyson sucked up then my Oreck Read my Comparison of a Dyson DC14 and Oreck XL Deluxe.